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BSOD When Shutting Down or Restarting

post #1 of 4
Thread Starter 
Hi,
I recently have been building my new pc but am using my old ssd for the build. I have been experiencing long shutdown,log off and restart times in which my pc eventually does the BOSD after 10-15 mins not sure but think it migth be a driver problem frown.gif
also i am no whiz kid when it comes to this type of thing only my second build
Event viewer says, The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA800CDC8B50
BCP4: FFFFF800081833D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\031514-6692-01.dmp
C:\Users\Scott\AppData\Local\Temp\WER-15178-0.sysdata.xml


Could someone please have a look at my DMP file and get back to me? would be extremely grateful.

Thanks
Scott

031514-6692-01.zip 98k .zip file
post #2 of 4
IMAGE_NAME: ntkrnlmp.exe is what the dump is pointing to... might need a full dump, instead of just a mini...

Dump Analysis:

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa800cdc8b50, The thread currently holding on to the Pnp lock.
Arg4: fffff800081833d0, nt!TRIAGE_9F_PNP on Win7

Debugging Details:

Implicit thread is now fffffa80`0cdc8b50
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

DRVPOWERSTATE_SUBCODE: 4

FAULTING_THREAD: fffffa800cdc8b50

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from fffff800034bd5f2 to fffff800034caa8a

STACK_TEXT:
fffff880`035b6620 fffff800`034bd5f2 : fffffa80`0cdc8b50 fffffa80`0cdc8b50 00000000`00000000 00000000`00000002 : nt!KiSwapContext+0x7a
fffff880`035b6760 fffff800`034ce99f : fffffa80`0ce2e730 fffff880`009f0180 fffff880`0000000e 3d5f7aff`5cb26100 : nt!KiCommitThreadWait+0x1d2
fffff880`035b67f0 fffff800`034a7b4e : 00000000`00000000 fffff800`0000001b 00000000`00000000 fffff880`009f0100 : nt!KeWaitForSingleObject+0x19f
fffff880`035b6890 fffff800`034ccdbc : ffffffff`fd9da600 fffffa80`0daa4550 fffff800`036cbbe0 00000000`00000000 : nt!ExpWaitForResource+0xae
fffff880`035b6900 fffff800`03804602 : fffff880`035b6b78 00000000`00000000 00000000`00000001 00000000`00000000 : nt!ExAcquireResourceExclusiveLite+0x14f
fffff880`035b6970 fffff800`03944327 : 00000000`00000000 fffffa80`0de07620 fffff8a0`0145fed0 fffff880`035b6b78 : nt! ?? ::NNGAKEGL::`string'+0x1b83c
fffff880`035b69a0 fffff800`0394553c : fffff880`035b6b78 fffffa80`0df45b00 fffffa80`0cdc8b50 fffffa80`0df45bb0 : nt!PnpProcessQueryRemoveAndEject+0x77
fffff880`035b6ae0 fffff800`0382e73e : 00000000`00000000 fffffa80`0df45bb0 fffff8a0`0145fed0 00000000`00000000 : nt!PnpProcessTargetDeviceEvent+0x4c
fffff880`035b6b10 fffff800`034d1261 : fffff800`03732f88 fffff8a0`0145fed0 fffff800`0366d2d8 00000000`00000000 : nt! ?? ::NNGAKEGL::`string'+0x54d9b
fffff880`035b6b70 fffff800`037642ea : 00000000`00000000 fffffa80`0cdc8b50 00000000`00000080 fffffa80`0ccfb9e0 : nt!ExpWorkerThread+0x111
fffff880`035b6c00 fffff800`034b88e6 : fffff880`03365180 fffffa80`0cdc8b50 fffff880`0336ffc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`035b6c40 00000000`00000000 : fffff880`035b7000 fffff880`035b1000 fffff880`035b5420 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND: .thread 0xfffffa800cdc8b50 ; kb

FOLLOWUP_IP:
nt!KiSwapContext+7a
fffff800`034caa8a 488d8c2400010000 lea rcx,[rsp+100h]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!KiSwapContext+7a

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 521ea035

FAILURE_BUCKET_ID: X64_0x9F_4_nt!KiSwapContext+7a

BUCKET_ID: X64_0x9F_4_nt!KiSwapContext+7a

Followup: MachineOwner

Edited by cgipson1 - 3/15/14 at 8:13pm
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Pawtec External USB 3.0 Aluminum 8X DVD-RW Writ... Primochill ghost fitings Monsoon reservoir Swifttech MCP50x/2  
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Lian Li PC-D600 Razer Death Adder Mouse Razer Scarab mousepad Logitech X-540 5.1 speakers with sub 
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Workstation
(16 items)
 
   
CPUMotherboardGraphicsGraphics
INtel 4770k ASUS maximus extreme VI  EVGA GTX 780Ti SC  EVGA GTX 780Ti SC 
GraphicsRAMHard DriveHard Drive
EVGA GTX 780Ti SC Kingston HyperX Beast 32 GB Kit (4x8 GB) 2400MH... Western Digital 2tb Enterprise Samsung 840 Pro SSD 256GB 
Optical DriveCoolingCoolingCooling
Pawtec External USB 3.0 Aluminum 8X DVD-RW Writ... Primochill ghost fitings Monsoon reservoir Swifttech MCP50x/2  
CoolingCoolingCoolingCooling
Primochill rigid acrylic tubing EK supremacy CPU block - Nickel EK 780Ti waterblocks x3 - Nickel Lamptron FC9 fan Controller 
CoolingCoolingCoolingCooling
9x Primochill Acrylic Radiator Grills Alphacool ST30 280 radiator Alphacool ST30 280 radiator Alphacool 420 80mm 
OSMonitorKeyboardPower
Windows 7 Ultimate Dell UW3014 Merc stealth steel series keyboard EVGA NEX1500 PSU 
CaseMouseMouse PadAudio
Lian Li PC-D600 Razer Death Adder Mouse Razer Scarab mousepad Logitech X-540 5.1 speakers with sub 
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post #3 of 4
Thread Starter 
I have now fixed the problem and it is now running smooth with no errors! biggrin.gif
post #4 of 4
Good deal! What did you do?
Workstation
(16 items)
 
   
CPUMotherboardGraphicsGraphics
INtel 4770k ASUS maximus extreme VI  EVGA GTX 780Ti SC  EVGA GTX 780Ti SC 
GraphicsRAMHard DriveHard Drive
EVGA GTX 780Ti SC Kingston HyperX Beast 32 GB Kit (4x8 GB) 2400MH... Western Digital 2tb Enterprise Samsung 840 Pro SSD 256GB 
Optical DriveCoolingCoolingCooling
Pawtec External USB 3.0 Aluminum 8X DVD-RW Writ... Primochill ghost fitings Monsoon reservoir Swifttech MCP50x/2  
CoolingCoolingCoolingCooling
Primochill rigid acrylic tubing EK supremacy CPU block - Nickel EK 780Ti waterblocks x3 - Nickel Lamptron FC9 fan Controller 
CoolingCoolingCoolingCooling
9x Primochill Acrylic Radiator Grills Alphacool ST30 280 radiator Alphacool ST30 280 radiator Alphacool 420 80mm 
OSMonitorKeyboardPower
Windows 7 Ultimate Dell UW3014 Merc stealth steel series keyboard EVGA NEX1500 PSU 
CaseMouseMouse PadAudio
Lian Li PC-D600 Razer Death Adder Mouse Razer Scarab mousepad Logitech X-540 5.1 speakers with sub 
  hide details  
Reply
Workstation
(16 items)
 
   
CPUMotherboardGraphicsGraphics
INtel 4770k ASUS maximus extreme VI  EVGA GTX 780Ti SC  EVGA GTX 780Ti SC 
GraphicsRAMHard DriveHard Drive
EVGA GTX 780Ti SC Kingston HyperX Beast 32 GB Kit (4x8 GB) 2400MH... Western Digital 2tb Enterprise Samsung 840 Pro SSD 256GB 
Optical DriveCoolingCoolingCooling
Pawtec External USB 3.0 Aluminum 8X DVD-RW Writ... Primochill ghost fitings Monsoon reservoir Swifttech MCP50x/2  
CoolingCoolingCoolingCooling
Primochill rigid acrylic tubing EK supremacy CPU block - Nickel EK 780Ti waterblocks x3 - Nickel Lamptron FC9 fan Controller 
CoolingCoolingCoolingCooling
9x Primochill Acrylic Radiator Grills Alphacool ST30 280 radiator Alphacool ST30 280 radiator Alphacool 420 80mm 
OSMonitorKeyboardPower
Windows 7 Ultimate Dell UW3014 Merc stealth steel series keyboard EVGA NEX1500 PSU 
CaseMouseMouse PadAudio
Lian Li PC-D600 Razer Death Adder Mouse Razer Scarab mousepad Logitech X-540 5.1 speakers with sub 
  hide details  
Reply
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