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post #6991 of 11169
Quote:
Originally Posted by Costas View Post

Yes - I run mine off an AX1200i - No issues to report with the touch screen.

What is the exact nature of your problem with the touchscreen. There has been the odd one or two people complain of touchscreen issues in the past but not all that many.

I already got an RMA replacement in but they sent me the wrong LED colors. After working with what I have, I still get a semi functioning touchscreen. After talking with Sven today from AC, he told me it can possibly be my PSU because a lot of folks who had issues with their touchscreen, had a Corsair PSU. I was hoping I would find someone with the same PSU that had a working AQ 6 XT and I did, thanks to you. thumb.gif

Here's a video I took earlier today of the issues.


I bought this AQ 6 XT in Nov. of 2015 and still haven't gotten a perfectly working AQ 6 XT. Still working on it though. guiltysmiley.gif
Edited by GTXJackBauer - 2/29/16 at 6:17pm
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post #6992 of 11169
i see the problem

it IS NOT a touch screen !

it has the 3 buttons on the right and 4 buttons on the bottom where you can see f1,f2,f3,f4 ( exit menu back )

also looks like you still have the plastic on the screen btw!
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post #6993 of 11169
Quote:
Originally Posted by Mega Man View Post

i see the problem

it IS NOT a touch screen !

it has the 3 buttons on the right and 4 buttons on the bottom where you can see f1,f2,f3,f4 ( exit menu back )

also looks like you still have the plastic on the screen btw!

That is a touchscreen and the plastic was removed weeks ago. You're thinking of the AQ 6 Pro that isn't a touchscreen controller.
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post #6994 of 11169
no the XT is NOT a touch screen, the pro has 3 mechanical buttons, the xt has 3 touch buttons on the right side and 4 touch buttons along the bottom ( TOUCH BUTTONS not touch screen ) for a total of 7 buttons on the xt ( i have 6 xts )
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post #6995 of 11169
Quote:
Originally Posted by Mega Man View Post

no the XT is NOT a touch screen, the pro has 3 mechanical buttons, the xt has 3 touch buttons on the right side and 4 touch buttons along the bottom ( TOUCH BUTTONS not touch screen ) for a total of 7 buttons on the xt ( i have 6 xts )

Well, the bottom buttons don't work either and after a few hours or a few days being on, the right side or any of the touch buttons don't work at all.
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post #6996 of 11169
the bottom ones take a few to figure out IMO they run along the bottom of the screen itself the side buttons i never have had issues with, i would look into key sensitivity settings, i run an old version of aquasuite however it is under aquaero >>user interface>>key settings>> key sensitivities
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post #6997 of 11169
I see the face plate was changed. Is it seated correctly? Is the front screen and connectors fully seated? I have noticed if the screws are over tightened it can cause the screen to bow which can cause problems with the touch buttons.
post #6998 of 11169
Quote:
Originally Posted by Mega Man View Post

the bottom ones take a few to figure out IMO they run along the bottom of the screen itself the side buttons i never have had issues with, i would look into key sensitivity settings, i run an old version of aquasuite however it is under aquaero >>user interface>>key settings>> key sensitivities

+1 Rep

Thank you sir. You saved the day! I needed to increase the sensitivity. Granted it got locked up a few times but after a few hard resets via PSU switch while the PC was off, it worked! cheers.gif

Now I just need them to send me the right LEDs. I purchased blue but they accidently sent me red.

Quote:
Originally Posted by RDKing2 View Post

I see the face plate was changed. Is it seated correctly? Is the front screen and connectors fully seated? I have noticed if the screws are over tightened it can cause the screen to bow which can cause problems with the touch buttons.

Yes. My original faceplate/screen had a mind of its own. It would scroll and none of the touch buttons worked. They told me it could be the cause of the glue they used. The glue had dried up on the screen so the CQ wasn't so great on that one. They aren't using that method anymore they told me and are using strong adhesive tape. They sent me a black faceplate already installed with that adhesive tape. All I had to do was screw it in and because of Mega's advise, it is working as intended. I feel like jumping for joy.

Thanks again!

P.S. - Keeping fingers crossed it would still work after long hours of being on.
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post #6999 of 11169
glad it helped !~! tyvm for my 4th flame !~
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post #7000 of 11169
Quote:
Originally Posted by GTXJackBauer View Post

+1 Rep

Thank you sir. You saved the day! I needed to increase the sensitivity. Granted it got locked up a few times but after a few hard resets via PSU switch while the PC was off, it worked!

Glad its all sorted...!

When you adjust the sensitivity - if you ramp up the value too high (from memory mine can only go to a value of high 40's or thereabouts before they play up) the circuitry keeps outputting a key press as if the key is constantly being held down. It will just stop responding as the key is being continually being held down (although it physically isn't) and only way out of it is to reboot etc as you found out...thumb.gif
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