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Computer shutting down after I hear a "tick"?

post #1 of 11
Thread Starter 
Hey everyone I don't know where to post this, but here is my problem. I recently got a 460, and upgraded my PSU to the CX500 so I could OC the GPU. Before this upgrade I had the CX430 and everything was working fine. But since the upgraded PSU and GPU my computer seems to just shut off 2-3 times a day usually when gaming. I hear a tick and it powers down. I've checked the temps on both the CPU and GPU and they are well within the safe rage for temps. This leads me to believe it's the PSU. Is this a way I can pin point this to any component?


I have my Promedia 2.1 in the same outlet as my computer would that have anything to do with this?
Mr. Piggy
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Mr. Piggy
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post #2 of 11
Sounds almost like your PSU might be shutting down due to heat... how is the air flow in your case? How is the PSU setup to get air from outside the case (or is it sucking hot air from inside the case?)

I am guess-timating that you are using around 350-400 watts or so... depending on the overclocks you are getting. That should put you at the 80% mark on power and it should handle that. I doubt that is your wall outlet, or you would see other symptoms (like breakers going, or sounds loss on the speakers). You can always unplug the Promedia system for a while to test that though.

Sounds like either heat related, or a bad PSU.
Edited by cgipson1 - 3/16/14 at 4:47pm
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post #3 of 11
Thread Starter 
Quote:
Originally Posted by cgipson1 View Post

Sounds almost like your PSU might be shutting down due to heat... how is the air flow in your case? How is the PSU setup to get air from outside the case (or is it sucking hot air from inside the case?)

I am guess-timating that you are using around 350-400 watts or so... depending on the overclocks you are getting. That should put you at the 80% mark on power and it should handle that. I doubt that is your wall outlet, or you would see other symptoms (like breakers going, or sounds loss on the speakers). You can always unplug the Promedia system for a while to test that though.

Sounds like either heat related, or a bad PSU.

I actually took the side panel off the case because I knew it would help with temps. Before the panel was off the PSU was getting hot. The back exhaust was pure hot air. Since the panel has come off the inside of the case is pretty cold. Not warm or hot, actually cold. I actually don't have anything OC right now.

I just got done playing 30 minutes of DOTA 2, and my CPU didn't go above 40, and GPU didn't go above 60. Is there a way I can see the PSU temp?
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post #4 of 11
There's no way to see PSU temperatures.

You have a case where the PSU is positioned at the top and getting air from inside the case, right? You could try to improve the air flow through the case, add a somewhat strong intake fan somewhere in the front if there's an empty spot.

If you instead actually have a case with the PSU at the bottom, the metal at the bottom of the case below the PSU should be perforated. That's for the PSU to get its own fresh air from the outside. If your case is like this, but the PSU fan is currently pointing up, you should turn the PSU around and let the fan point towards the bottom.
post #5 of 11
Thread Starter 
Quote:
Originally Posted by deepor View Post

There's no way to see PSU temperatures.

You have a case where the PSU is positioned at the top and getting air from inside the case, right? You could try to improve the air flow through the case, add a somewhat strong intake fan somewhere in the front if there's an empty spot.

If you instead actually have a case with the PSU at the bottom, the metal at the bottom of the case below the PSU should be perforated. That's for the PSU to get its own fresh air from the outside. If your case is like this, but the PSU fan is currently pointing up, you should turn the PSU around and let the fan point towards the bottom.

Its the Design R4, so the PSU is at the bottom. I'll try that later on tonight.
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post #6 of 11
http://www.fractal-design.com/home/product/cases/define-series/define-r4-black-pearl

Looks like the bottom of the case is perfed for a PSU:



Looks like it will handle some fans too:


Front: 1 - 120/140mm fan (included is a hydraulic bearing 140mm Silent Series R2 fan, 1000 RPM speed); 1 - 120x140mm fan (not included)
Rear: 1 - 120/140mm fan (included is a hydraulic bearing 140mm Silent Series R2 fan, 1000 RPM speed)
Top: 2 - 120/140mm fans (not included) - positions also support some models of 240 radiators, depending on configuration
Bottom: 1 - 120/140mm fan (not included)
Side: 1 - 120/140mm fan (not included)


I would load it up with fans... just get some air moving in that case, for the GPU and CPU... especially if you want to do more overclocking.
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post #7 of 11
Thread Starter 
Quote:
Originally Posted by cgipson1 View Post

http://www.fractal-design.com/home/product/cases/define-series/define-r4-black-pearl

Looks like the bottom of the case is perfed for a PSU:



Looks like it will handle some fans too:


Front: 1 - 120/140mm fan (included is a hydraulic bearing 140mm Silent Series R2 fan, 1000 RPM speed); 1 - 120x140mm fan (not included)
Rear: 1 - 120/140mm fan (included is a hydraulic bearing 140mm Silent Series R2 fan, 1000 RPM speed)
Top: 2 - 120/140mm fans (not included) - positions also support some models of 240 radiators, depending on configuration
Bottom: 1 - 120/140mm fan (not included)
Side: 1 - 120/140mm fan (not included)


I would load it up with fans... just get some air moving in that case, for the GPU and CPU... especially if you want to do more overclocking.

Once I get some more money I will, did we rule that this was from the PSU? It seems to be the only reason right?
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post #8 of 11
Just turn it around and let it get air from the outside, through what you see in that picture that was linked. It even has a nice, easy to clean filter, so there's no downsides to it. You won't have to do anything to the cooling for the case after this. The CPU and GPU temperatures you mentioned are great, and the PSU will have its very own cold outside air access, will work just like in your experiment you did where you removed the side panel for the case.
post #9 of 11
Thread Starter 
Quote:
Originally Posted by deepor View Post

Just turn it around and let it get air from the outside, through what you see in that picture that was linked. It even has a nice, easy to clean filter, so there's no downsides to it. You won't have to do anything to the cooling for the case after this. The CPU and GPU temperatures you mentioned are great, and the PSU will have its very own cold outside air access, will work just like in your experiment you did where you removed the side panel for the case.

Alright thanks guys!
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Mr. Piggy
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post #10 of 11
Anytime... that should get it!
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INtel 4770k ASUS maximus extreme VI  EVGA GTX 780Ti SC  EVGA GTX 780Ti SC 
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EVGA GTX 780Ti SC Kingston HyperX Beast 32 GB Kit (4x8 GB) 2400MH... Western Digital 2tb Enterprise Samsung 840 Pro SSD 256GB 
Optical DriveCoolingCoolingCooling
Pawtec External USB 3.0 Aluminum 8X DVD-RW Writ... Primochill ghost fitings Monsoon reservoir Swifttech MCP50x/2  
CoolingCoolingCoolingCooling
Primochill rigid acrylic tubing EK supremacy CPU block - Nickel EK 780Ti waterblocks x3 - Nickel Lamptron FC9 fan Controller 
CoolingCoolingCoolingCooling
9x Primochill Acrylic Radiator Grills Alphacool ST30 280 radiator Alphacool ST30 280 radiator Alphacool 420 80mm 
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