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Roccat RMA

post #1 of 4
Thread Starter 
Anyone know how Roccat's RMA works? My Savu just started to have the double click issue after 9 months. The shop I got them from only offered 6 months warranty but apparently the Savu has a 1 year warranty
    
CPUMotherboardGraphicsRAM
Intel i5 3470 Asrock Pro4 MVP Zotac GTX 1060 AMP Kingston 8GB DDR3 
Hard DriveHard DriveCoolingOS
WD Blue 500GB Hitachi 1TB Deep Cool Ice Wind Pro Windows 7 Ultimate 
MonitorKeyboardPowerCase
LG 23" IPS Ducky Zero Antec True Power New 750W Antec 300 
MouseMouse PadAudio
Logitech G302 Roccat Taito Encore 7.1 DAC 
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CPUMotherboardGraphicsRAM
Intel i5 3470 Asrock Pro4 MVP Zotac GTX 1060 AMP Kingston 8GB DDR3 
Hard DriveHard DriveCoolingOS
WD Blue 500GB Hitachi 1TB Deep Cool Ice Wind Pro Windows 7 Ultimate 
MonitorKeyboardPowerCase
LG 23" IPS Ducky Zero Antec True Power New 750W Antec 300 
MouseMouse PadAudio
Logitech G302 Roccat Taito Encore 7.1 DAC 
  hide details  
Reply
post #2 of 4
you should be covered, but no clue how it works (EU here).
post #3 of 4
Thread Starter 
The thing is I'm from the Philippines. I don't know if they are like Logitech and send a new replacement free of charge or if they will ask me to ship this mouse to them.
    
CPUMotherboardGraphicsRAM
Intel i5 3470 Asrock Pro4 MVP Zotac GTX 1060 AMP Kingston 8GB DDR3 
Hard DriveHard DriveCoolingOS
WD Blue 500GB Hitachi 1TB Deep Cool Ice Wind Pro Windows 7 Ultimate 
MonitorKeyboardPowerCase
LG 23" IPS Ducky Zero Antec True Power New 750W Antec 300 
MouseMouse PadAudio
Logitech G302 Roccat Taito Encore 7.1 DAC 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel i5 3470 Asrock Pro4 MVP Zotac GTX 1060 AMP Kingston 8GB DDR3 
Hard DriveHard DriveCoolingOS
WD Blue 500GB Hitachi 1TB Deep Cool Ice Wind Pro Windows 7 Ultimate 
MonitorKeyboardPowerCase
LG 23" IPS Ducky Zero Antec True Power New 750W Antec 300 
MouseMouse PadAudio
Logitech G302 Roccat Taito Encore 7.1 DAC 
  hide details  
Reply
post #4 of 4
In EU law requires to provide 24 months guarantee. Dunno philipines, but on different markets manufacturer gives sometimes diffrent guarantee period. You should just send RMA ticket with code...
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