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How to ask for help with Linux - Page 4

post #31 of 38
Quote:
Originally Posted by Ferrari8608 View Post

Common sense doesn't include the ability to read. I've had to support many Windows users as well. Most of them read well enough but lack common sense.
I know this because I often hear them reading their screen under their breath. They just don't know what to do with what they see on the screen.

I dunno, Dude, I think these people move their lips when they read a STOP sign.
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post #32 of 38
Quote:
Originally Posted by The Hundred Gunner View Post

If they can read crash dumps and identify the underlying problems, then they have no reason to take offense thumb.gif
cheers.gif

Quote:
Originally Posted by TheReciever View Post

Restarting the server is generally the last thing you do as an admin, better hope it would be planned.

I don't work with decent Windows admins, and they like restarting stuff around here. rolleyes.gif

My Solaris servers almost never get rebooted... Just throwing that out there.
post #33 of 38
I also want to add that in addition to marking threads [SOLVED], if OP find a solution by themselves, they should post what they did, and not just "never mind I fixed it!".
post #34 of 38
Quote:
Originally Posted by xeekei View Post

I also want to add that in addition to marking threads [SOLVED], if OP find a solution by themselves, they should post what they did, and not just "never mind I fixed it!".

Yeah, there's been a few of these posts lately here :|
post #35 of 38
Quote:
Originally Posted by xeekei View Post

I also want to add that in addition to marking threads [SOLVED], if OP find a solution by themselves, they should post what they did, and not just "never mind I fixed it!".

I think that's kinda like "I managed to figure it out, see if you can too!"
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post #36 of 38
Quote:
Originally Posted by xeekei View Post

I also want to add that in addition to marking threads [SOLVED], if OP find a solution by themselves, they should post what they did, and not just "never mind I fixed it!".

I hate that mad.gif I always put the solution in a "for posterity" note if I find the solution.
post #37 of 38

I like the way you guys think. i was wondering if you can help me with my issue as i am in over my head when limited to terminal and unfortunately i am using ubuntu because i can get the steamos components to work with it really well. if anyone has a really good source for wheezy i would really appreciate it but the actual debian site is a bit much. my problem is here:http://www.overclock.net/t/1477040/need-help-with-ubuntu-update-for-ubuntu-12-04-lts#post_22013489 excuse me for not posting it in original as i am slightly airheaded.


Edited by djthrottleboi - 3/26/14 at 4:48pm
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post #38 of 38
Thread Starter 
Quote:
Originally Posted by cones View Post

What about adding something about using top? That's helped me before figure out if stuff is still running or not.
Code:
lspci | grep VGA && sudo lshw -C video

Does it not make a difference if you run lspci as root? I'm still learning stuff so could be way off about that.

Sorry for not replying to this earlier, I need to re-write the OP, honestly since the data could be better organized. But to clarify:

lspci and lsusb are user mode tools designed to poll for hardware information. lshw was designed as a system level tool to do the same thing as the aformentioned tools. Both tools work with and without root access - however depending on group availability and system configuration the amount of data available to lspci and lshw (but generally, not lsusb) may be limited.

With lspci any data not available for a hardware device using one of the more verbose output options will be replaced with " " per the man pages. lshw will ALWAYS complain when run as a normal user - though the data may be identical when printed as a normal user and root (depending on permissions of course)

I generally recommend running any tools as the lowest permitted user; especially with newer users, some of the tools at your disposal can be quite dangerous. Ingraining a sense of respect for the root account in a new user makes them a better user in the long run, I've found.


Eventually I would like to have the OP give a brief overview of the troubleshooting tools and what they provide. It's hard to just say "if you are having a gpu problem gimme this info:" instead its better to teach the users what the tools do, so they can have a general idea of what information would be pertinent for an issue that isn't covered by the OP (for example, cat /etc/fstab wouldn't be useful for troubleshooting a usb microphone - but without giving them the knowledge that /etc/fstab is what tells Linux what drives to mount where at boot - they might not know better)
    
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