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Zotac Quality? - Page 2

post #11 of 21
Quote:
Originally Posted by Classique View Post

Which other manufacturers have you tried and which problems have they given you?

Too many to list. Check my GPU experience.

Sapphire coil whine and artifacting.

EVGA coil whine.

Gigabyte artifacting

XFX HOT HOT HOT

MSI, HIS and ASUS have been nearly flawless.
post #12 of 21
Quote:
Originally Posted by Primus View Post

If I'm not mistaken, Zotac is/used to be a sister-brand of Sapphire - a respectable and reliable company. I have a Zotac 9800 GT that still runs perfectly to this day.
Really? I never knew that. Interesting. smile.gif

I've never owned a Zotac card so I can't speak on their non ref designs. If you're looking at a ref card then it doesn't really matter which manufacturer you buy from. The only real difference will be their warranty/support.
post #13 of 21
Palit has Palit and Gainward while PCPartner LTD has Zotac and Inno3D. A lot of places report Sapphire as being part of PCPartner but their own website does not mention it now.
post #14 of 21
Quote:
Originally Posted by Jedi Mind Trick View Post

Personally I believe that the $10 for the EVGA is definitely worth it. I personally like zotac, but have not experienced their RMA support.

Honestly, $10 for the piece of mind is worth it alone, but just think about it for the lifetime of the card ($10 for something that you will probably have for more than a year seems pretty insignificant).

Words of truth, coming from the man himself...
post #15 of 21
Zotac has been good to me, had a 9500GT that died and they RMA'd it and within 5 days I had a brand new one. I also had a blower GTX 460 from them that was flawless.
post #16 of 21
Bought a 780ti from zotac a few weeks ago, card showed up wouldnt work in my primary pciex16 slot so tried it in my secondary which is 8x, couldnt figure out why it wouldnt run in my primary, called there tech support, they kept telling me it was a mother board issue, but i knew it wasnt since one of my 6950's would run fine at 16x, the pcie resistors caught my eye on one of my 6950 card, and i thought id check the ones on the 780ti, on further inspection 2 sets of the pcie lane resistors on the 780ti had fallen off, (there really small) followed up with an RMA, next day had a RMA number and approval, shipped the card out a few days later, (wanted to play titanfall on Ultra before letting it go) shipped the card out on a wednesday afternoon, tracking said it arrived on Friday, i got an email Monday stating they had it, I called a few days later to try and talk them into getting my shipping cost back which was $23 that included 2 day shipping and $700 worth of insurance, They wouldnt give me my money back, but the conversation lead into him saying about how they would test my card and if faulty send me a refurbished one, I went onto a ramble with the guy asking how hed feel about buying a top of the line card new, and recieving a "Refurb" i apparently made him feel bad and he assured me that I'd recieve a brand new one, also he asked me why i returned the card to zotac and not to where i had bought it from and i told him that this is the first RMA ive ever done, and they were the maker of the product so why wouldnt I? He then asked me to send pictures of the shipping box to make sure it wasnt a shipping damage, after he recieved the pics and after looking at the card he said the damage that had been done to the card couldnt of happened by the way zotac had the card positioned in its anti static foam tray in the box, I told him i found the peices laying in the bottom of the box. After that he said hed go test my card and get back to me via email about the results, I recieved an email about an hour later, stating they couldnt get the card to work at all, 16x or 8x, and i told him it worked fine for me at 8x, he told me it was a dying card, and that it only woulda worked for a little while if I had kept it ( still i think if they shipped it back it would work just fine in my pc) but no complaints there, he then continued to send me another email stating it was in there shipping department and would ship out in 1-3 days depending on how busy they were, tomorrow will be day 3 and it hasnt shipped yet, so i will probably call tomorrow to ensure that it ships, So no my RMA isnt complete yet, but you can take this how you want to, I've known friends to own zotac cards, and I have even installed a few and never had a problem, i buy my first one for myself and had an issue, One problem i did have was when sometimes calling in (RMA & Tech) no one answered the phone, and you will come to realize that if you talk to a tech support guy on live chat and you decide to call in, most of the time it will be the same person you spoke with in the live chat, from what I have gathered is the RMA is American people, and the tech support is from the Phillipeanes, (Info given to me from RMA division) So there ya have it, my personal experience with Zotac, I still cant conclude this, but hoping in the next few days I will recieve my card in the working order it should be!! So take what you can from this experience, i wouldnt call it terrible, but I wouldnt call it good either!!


EDIT: I will say about the quality of the card even though it did only work at 8xpcie the card had an asic quality of 76.1, the card never went above 64 degrees and was up against the PSU and was overclocked from factory, i did OC it myself a little and was running at 1273 core (thats with boost) and i forget what i ran the memory at (slightly overclocked it a little more then it already was) but the fan shroud was made of metal and the card seemed very durable and did not flex at all while in the slot, so ill give the durability and strength of the card a +
Edited by xxslay3rxx - 3/20/14 at 7:12pm
post #17 of 21
Thread Starter 
Quote:
Originally Posted by xxslay3rxx View Post

Bought a 780ti from zotac a few weeks ago, card showed up wouldnt work in my primary pciex16 slot so tried it in my secondary which is 8x, couldnt figure out why it wouldnt run in my primary, called there tech support, they kept telling me it was a mother board issue, but i knew it wasnt since one of my 6950's would run fine at 16x, the pcie resistors caught my eye on one of my 6950 card, and i thought id check the ones on the 780ti, on further inspection 2 sets of the pcie lane resistors on the 780ti had fallen off, (there really small) followed up with an RMA, next day had a RMA number and approval, shipped the card out a few days later, (wanted to play titanfall on Ultra before letting it go) shipped the card out on a wednesday afternoon, tracking said it arrived on Friday, i got an email Monday stating they had it, I called a few days later to try and talk them into getting my shipping cost back which was $23 that included 2 day shipping and $700 worth of insurance, They wouldnt give me my money back, but the conversation lead into him saying about how they would test my card and if faulty send me a refurbished one, I went onto a ramble with the guy asking how hed feel about buying a top of the line card new, and recieving a "Refurb" i apparently made him feel bad and he assured me that I'd recieve a brand new one, also he asked me why i returned the card to zotac and not to where i had bought it from and i told him that this is the first RMA ive ever done, and they were the maker of the product so why wouldnt I? He then asked me to send pictures of the shipping box to make sure it wasnt a shipping damage, after he recieved the pics and after looking at the card he said the damage that had been done to the card couldnt of happened by the way zotac had the card positioned in its anti static foam tray in the box, I told him i found the peices laying in the bottom of the box. After that he said hed go test my card and get back to me via email about the results, I recieved an email about an hour later, stating they couldnt get the card to work at all, 16x or 8x, and i told him it worked fine for me at 8x, he told me it was a dying card, and that it only woulda worked for a little while if I had kept it ( still i think if they shipped it back it would work just fine in my pc) but no complaints there, he then continued to send me another email stating it was in there shipping department and would ship out in 1-3 days depending on how busy they were, tomorrow will be day 3 and it hasnt shipped yet, so i will probably call tomorrow to ensure that it ships, So no my RMA isnt complete yet, but you can take this how you want to, I've known friends to own zotac cards, and I have even installed a few and never had a problem, i buy my first one for myself and had an issue, One problem i did have was when sometimes calling in (RMA & Tech) no one answered the phone, and you will come to realize that if you talk to a tech support guy on live chat and you decide to call in, most of the time it will be the same person you spoke with in the live chat, from what I have gathered is the RMA is American people, and the tech support is from the Phillipeanes, (Info given to me from RMA division) So there ya have it, my personal experience with Zotac, I still cant conclude this, but hoping in the next few days I will recieve my card in the working order it should be!! So take what you can from this experience, i wouldnt call it terrible, but I wouldnt call it good either!!


EDIT: I will say about the quality of the card even though it did only work at 8xpcie the card had an asic quality of 76.1, the card never went above 64 degrees and was up against the PSU and was overclocked from factory, i did OC it myself a little and was running at 1273 core (thats with boost) and i forget what i ran the memory at (slightly overclocked it a little more then it already was) but the fan shroud was made of metal and the card seemed very durable and did not flex at all while in the slot, so ill give the durability and strength of the card a +
This story really gave me some insight thanks. Can you give me an update if and when you receive the card from them?
post #18 of 21
Quote:
Originally Posted by Classique View Post

This story really gave me some insight thanks. Can you give me an update if and when you receive the card from them?
Yes i will let you know when i recieve it, they did tell me it would ship in 1 to 3 days, I still havent recieved an email
post #19 of 21
I own a 750 ti from zotac, with only one cooler. This card hasn't given me a problem at all. it overclocks better then some of the other 750 ti's like Asus and some evga cards; even cooler too biggrin.gif
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The Well
(17 items)
 
  
CPUMotherboardGraphicsRAM
i5 4460 Msi h97 R9 380  12 gb's  
Hard DriveCoolingOSMonitor
Kingston V300 H80i Windows 8.1 GW2750 
MonitorKeyboardPowerCase
G2410HD BlackHawk x9 CX500m N600 
MouseMouse PadAudioAudio
Corsair m40 Madcatz titanfall At 2020 Cl1 Usb audio interface 
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Mdr-1r 
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post #20 of 21
So I will follow up as my RMA has finally stepped up to shipping after a phone call of course, I had to call zotac today to see what was going on with the shipping of my new card since I was told it would ship in 1-3 days, today is the 4th and I was assured it was being shipped out today, shortly after the phone call I did recieve an email saying my card had been shipped, but just like every everything else, this too came with a problem of the tracking number being out of format, email sent and awaiting the "correct" tracking number!
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