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is wd red supposed to be this noisy when seeking? - Page 3

post #21 of 32
Thread Starter 
thank you very much for the explanations... i probably just got a noisy batch or something. i seriously don't want to RMA the drive since RMA-ing would mean i get a recertified drive.

if i may ask, what's the second best drive than wd red that can stand being turn on 24/5. my internet speed is slow so when im uploading i'll leave the computer on all night, used to do it with my laptop and i bought red because it's quiet and i read that it's designed for that.

i wanted to buy green but i heard wd green quality is dodgy...? however, other reports i heard on google saying wd red and wd green is almost similar. so... if i want a drive that can stand being on 24/4 to 24/5 what drive should i get other than red?

i think im going to sell off the red instead and skip this batch and try my luck next year or something...

oh, forgot to say, there's no return policy here where i live so there's that biggrin.gif
Edited by rovopio - 3/22/14 at 4:20pm
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post #22 of 32
I'd just be worried that this particular drive being noisy might also mean that it's one of those that will break rather early. There's a significant number of drives that pass whatever testing is done at the end of manufacturing but are actually dodgy. They will die in the first year. If it lives through the first few months, a drive has a very low chance to randomly die which translates into a super good chance to run without problems for years and years until it's old and dies. That's how it works for all HDD manufacturers.

With no return policy, you mean they want you to go directly to WD and not pester them in any way? frown.gif

I heard some shops just don't handle HDDs right with regards to how they throw them around and package them up for shipping or whatever mistakes are possible, have a much higher rate of broken drives than others. I probably wouldn't buy a HDD again from where you bought this drive.

I guess the Seagate NAS might be interesting. It's also not running at full 7200 RPM.

You generally don't have to worry about the drives running 24/7. It could actually be better for them than turning them off and on often. I usually disable that part of the Windows power settings. I really don't like how it sounds when a drive turns off and on, rather have it spinning continuously.
post #23 of 32
Thread Starter 
Quote:
Originally Posted by deepor View Post

I'd just be worried that this particular drive being noisy might also mean that it's one of those that will break rather early. There's a significant number of drives that pass whatever testing is done at the end of manufacturing but are actually dodgy. They will die in the first year. If it lives through the first few months, a drive has a very low chance to randomly die which translates into a super good chance to run without problems for years and years until it's old and dies. That's how it works for all HDD manufacturers.

With no return policy, you mean they want you to go directly to WD and not pester them in any way? frown.gif

I heard some shops just don't handle HDDs right with regards to how they throw them around and package them up for shipping or whatever mistakes are possible, have a much higher rate of broken drives than others. I probably wouldn't buy a HDD again from where you bought this drive.

I guess the Seagate NAS might be interesting. It's also not running at full 7200 RPM.

You generally don't have to worry about the drives running 24/7. It could actually be better for them than turning them off and on often. I usually disable that part of the Windows power settings. I really don't like how it sounds when a drive turns off and on, rather have it spinning continuously.

i know. i'm worried about the same thing too. which is why i asked about tests in the first place.

1) one more question, is it better to sell the drive and get like $70-ish against $118 new...
or is it better to RMA and get a recertified drive? i have some degree of OCD so, having to use refurbished drive for my main storage doesn't seem appealing to me. ofc, idk that much abt PC in the first place.

2) how good is a recertified drive anw?

about the state of after-sales policy. yes. the retailer dont want to be pester in any way. and the entire city is like this, not just the store. as long as its not DOA 99% of stores don't have return policy window, it's pretty retarded. i guess that's what i get from living in a third world country with slow internet. general people doesn't know any better. to be fair, 1% of stores accept buyer remorse 1x24 hours but its extremely rare.

the more i read about wd green reliability the more become confused and i'd rather ask in a forum. is wd green okay to run 24/7 for uploading videos? maybe like 12-15 hours-ish uploading, the rest is just idle.

i really dont wanna buy seagate nas hdd due to pricing here, and added to considering i just spent $118 on the red. idk why seagate is so expensive. $3 more i can get 3tb of the green.

here's the pricing. i feel pretty stupid if i spend 125 to buy a seagate nas, but i'd also feel retarded in a few months if

wd green 2tb $95
wd av gp 2tb $103
wd red $118
seagate 2tb $95
seagate sv35 2tb $115
seagate nas hdd 2tb $125
===
wd green 3tb $128

3) can green run 24/7? if it's main use is storage and watching videos...?
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post #24 of 32
So, about that head load/unload problem you mentioned that got me worried... I just put that "wdidle3" tool by WD on a USB stick and took a look at that. The tool "Rufus" that's for creating bootable USB sticks out of disc images comes with "FreeDOS" integrated. That's where I got a USB stick with DOS.

It turns out, on my WD Red, that head park thingy is set to a good value. It's five minutes. I made a photo:



Afterwards, I got the glorious idea to completely disable that. You can do that by typing "wdidle3 /d". I did this, and here's the interesting part:

I hit the reset key on the case (there's no shutdown or restart command in DOS), and the drive started to make a strange noise! If I had to write it down, I'd write:

"CLICK, click, click... clack... (a short pause)... CLICK, click, click... clack... (a short pause)..."

... and so on. It repeats itself. It's pretty loud. It's louder than any other noise the drive ever makes. Does this seem exactly like what you have?

At this point I was scared. I shut down the PC and the noise is gone after turning it back on. While I'm typing this, everything's normal.
post #25 of 32
I found a tool on WD's website about this head parking stuff. It says it will update the behavior of the drive but does not mention what exactly that means. I'm trying it out just now and will restart and check with the wdidle3 tool to see what change happened.

Here's what I just did in a command line window in Windows:
Code:
D:\t>wd5741.exe
WD5741 Version 1
Update Drive
Copyright (C) 2013 Western Digital Corporation


-Dn   Model String           Serial Number     Firmware
-D0   WDC WD30EFRX-68EUZN0   WD-WCC4N0675453   80.00A80
-D1   Samsung SSD 840 Series   S14JNEACB20531D   DXT09B0Q

D:\t>wd5741.exe -?
WD5741 Version 1
Update Drive
Copyright (C) 2013 Western Digital Corporation

Syntax:
WD5741 [-d?] [-dn] [-dall] [-s] [-bn] [-?]
where
-s          Stop updating on first failure
-bn         Set maximum bytes per command (default=512)
-d?         List available drives
-dn         Update the specified drive
-dall       Update all applicable drives

-?          This help message

D:\t>wd5741.exe -dall
WD5741 Version 1
Update Drive
Copyright (C) 2013 Western Digital Corporation


WDC WD30EFRX-68EUZN0   80.00A80   Drive updated successfully
Samsung SSD 840 Series   DXT09B0Q   Drive update not needed

D:\t>

This was the tool:

http://support.wd.com/product/download.asp?groupid=619&sid=201&lang=en

EDIT:

This tool from the WD website apparently changes the head parking when idle to 5 minutes (300 seconds). I checked this with that wdidle3 from the DOS bootable USB stick.
Edited by deepor - 3/22/14 at 6:51pm
post #26 of 32
Quote:
Originally Posted by rovopio View Post

the more i read about wd green reliability the more become confused and i'd rather ask in a forum. is wd green okay to run 24/7 for uploading videos? maybe like 12-15 hours-ish uploading, the rest is just idle.

i really dont wanna buy seagate nas hdd due to pricing here, and added to considering i just spent $118 on the red. idk why seagate is so expensive. $3 more i can get 3tb of the green.

here's the pricing. i feel pretty stupid if i spend 125 to buy a seagate nas, but i'd also feel retarded in a few months if

wd green 2tb $95
wd av gp 2tb $103
wd red $118
seagate 2tb $95
seagate sv35 2tb $115
seagate nas hdd 2tb $125
===
wd green 3tb $128

3) can green run 24/7? if it's main use is storage and watching videos...?

As far as I know, it can do it, but you should use the "wdidle3" tool to disable its head parking behavior. It's set to 8 seconds by default (I think). If you don't change that, it may rack up thousands of head load/unload cycles fast and will die sooner than normal. The limits are approached if you start to go over 200,000 load/unload cycles on a drive I just found out with Google. I mean this tool:

http://support.wdc.com/product/download.asp?groupid=609&sid=113&lang=en

There were people that used the WD Greens in their NAS in RAID for 24/7 use and it was the recommended drive for that.

I don't know if it's still a popular drive for that use. To use it like that, you have to configure its "TLER" flag, but I don't think that's still possible since the WD Red. I think WD disabled the possibility to change that stuff for the newer WD Green models.

In any case, that TLER stuff is not important if you use a single drive. What it does is change the amount of time the drive will try to read a broken piece of data. A desktop drive will retry for minutes. That makes a desktop drive useless for RAID because the RAID controller will think the whole drive is lost and will drop the drive out of the RAID. Here's the Wikipedia article about that: http://en.wikipedia.org/wiki/TLER
Edited by deepor - 3/22/14 at 7:07pm
post #27 of 32
Thread Starter 
alright, i got something to do for maybe 15 hours-ish.. i'll reply to the thread regarding the wdidle afterwards....

for now, i'd like to ask 2 simple question,,


1) what do i need to download and how should i go about to get to that page and be able to check my idle3 timer?
i'd like to know if mine is disable / 8s / 300s?

2) does the sound you heard loud enough to alarm you? if so, then yes that's probably what i've heard. i know that it's not click of death (from exp, my laptop drives died on me in the past), but i also know it's weirdly loud and alarming

3) from google, i read from this other website that WD Red SMART load/Unload utility and wdidle3 supposedly work in the same way, setting it to 300s but, in reality there are some people that when they use wd load / unload utility, the utility said that their red drive doesn't need the update (aka it's set to 300s already according to the utility), but in reality when checked by wdidle tool, it's still not 300s yet, and they need to change it manually.

apologies for the redundant lgg, i hope my subpar english convey my mssg clear enough... i'll get back to you in 15 hours-ish.. but in the meantime if you dont mind pointing me to an article on how to boot to dos in order to be able use wdidle tool and what step do i need to do / download... it'd be greatly helpful biggrin.gif

=====
i dont know how to burn a software to a cd and make that cd boot in dos environment... my it knowledge is tragically fragmented frown.gif
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post #28 of 32
I used a USB flash drive for this. To make an USB stick bootable, there is this tool, "Rufus":

http://rufus.akeo.ie/

If you visit that link, there's a screenshot. Please look at that. What you have to do is, where you see "ISO Image" at the bottom of the pictured window, you set that option to "FreeDOS". That FreeDOS comes with Rufus itself. You can only click around in the window if you have an USB stick plugged in. You click on Start and you are done. It will delete everything on the USB stick!

After you have the USB stick prepared with DOS, you download the "wdidle3" tool from WD's website. It's here:

http://support.wdc.com/product/download.asp?groupid=609&sid=113

You open that .zip archive and copy the file "wdidle3.exe" onto the USB stick. Don't put it in a sub-folder, just put it in the root folder of the stick.

Restart your PC and hit the key you need to hit to get a menu for what drive you want to boot from. That's F12 on my BIOS. If you don't know what the key is for you, you can go into the BIOS. A similar menu should also be somewhere in the BIOS. Select the USB stick and boot from it. If you see the USB stick mentioned twice... choose the menu entry that does not say "UEFI".

When you boot from the USB stick, you will get a text screen that will say something about "FreeDOS" at the top and then a bunch of stuff. You will see "C:\>" at the end and there will be a blinking underscore. That's the command line. tongue.gif

You type this to get a description about wdidle3 and what it can do:

wdidle3 /?

You type this to read the configuration of your drive:

wdidle3 /r

To completely disable that head parking business (which is what I did), you type this:

wdidle3 /d

I'm not 100% sure, but I think this is what you type to set it to five minutes:

wdidle3 /s300

If you want to burn an optical disc because you don't have or want to use an USB stick, look at this here:

http://www.ultimatebootcd.com/

You can get a disc image called "Ultimate Boot CD" from that website. It comes with a lot of programs and one of them is the "wdidle3" tool. I'd use that. The disc might also be useful for other stuff. It fits on a CD, does not need to be DVD.

I don't know into what kind of DOS environment you'll be thrown into if you use UBCD and select the wdidle3 entry in its menu. If you don't know anything about the DOS command line, pretty much the only thing you have to know is this:

You will see a ">" and a blinking cursor. The text before the ">" is the folder where you currently are. If you type "dir", you will see the files in this folder. If you type "cd " and a folder name, you will go into that folder. If you type "cd .." you will go back up one folder.

What you do is type "dir" and look at the files. The files that end with ".exe" are programs. If you type their names, you will execute them.

I wrote a lot. frown.gif I bet you can find videos on YouTube about everything so that you can take a look at how stuff actually works and you won't feel as confused.
Edited by deepor - 3/23/14 at 1:10am
post #29 of 32
Thread Starter 
i'll do the above and get back to you in 8 hours-ish. i still need some time to do something.

no im pretty good at reading instructions so you're writings are great smile.gif
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post #30 of 32
Thread Starter 
Quote:
Originally Posted by deepor View Post

qwre

so... this is kind of exactly how it sounded but a little louder...

https://www.youtube.com/watch?v=dg3qLeZYyFI

do you think i should RMA it? very sorry for the late reply, i had to go out of town last week biggrin.gif
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