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If i buy an ASUS Motherboard open box from Newegg will it still have the 3 year warranty?

post #1 of 19
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I am getting impatient waiting for newegg to restock the crosshair v board and they have an open box version for $191 but I'm not sure if ASUS covers an open box item. here is the link http://www.newegg.com/Product/Product.aspx?Item=N82E16813131876R

Also newegg says it may or may not include any accessories whats the chance of it actually missing something?
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post #2 of 19
The chances of it missing something is a gamble. You only need to provide proof that you ordered the item from NewEgg to receive warranty support from Asus. If I were you I would not gamble if you really need the accessories and everything else that comes with the board.
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post #3 of 19
Thread Starter 
Quote:
Originally Posted by anoob View Post

The chances of it missing something is a gamble. You only need to provide proof that you ordered the item from NewEgg to receive warranty support from Asus. If I were you I would not gamble if you really need the accessories and everything else that comes with the board.


Well i don't need the accessories but it would be nice.

I'll wait for newegg to restock i hope they do it soon though im sick of waiting.
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post #4 of 19
I would not risk a open box motherboard purchase. Period.

Get a new one.
 
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post #5 of 19
Thread Starter 
Quote:
Originally Posted by mrawesome421 View Post

I would not risk a open box motherboard purchase. Period.

Get a new one.

yeah i guess i'll just wait till they restock and get a new one.
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post #6 of 19
ASUS warranties their motherboards through serial numbers. As long as the serial number sticker is on the motherboard you could be the 12th owner and still have warranty coverage as long as you're within the 3 years.

Open box items can be missing accessories, there's no guarantee they'll be there. You're not getting much other than SATA cables, front panel block, Xfire/SLI bridges and an I/O shield. All of which you probably already have since you're a member here.
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post #7 of 19
Quote:
Originally Posted by Trogdor View Post

ASUS warranties their motherboards through serial numbers. As long as the serial number sticker is on the motherboard you could be the 12th owner and still have warranty coverage as long as you're within the 3 years.

Open box items can be missing accessories, there's no guarantee they'll be there. You're not getting much other than SATA cables, front panel block, Xfire/SLI bridges and an I/O shield. All of which you probably already have since you're a member here.


Is the open box item something that was returned for unknown reasons? Could it have been a defective board? Could it have been mishandled by the first purchaser?
post #8 of 19
Quote:
Originally Posted by chrisjames61 View Post

Is the open box item something that was returned for unknown reasons? Could it have been a defective board? Could it have been mishandled by the first purchaser?

All possible, I have read people got bent pins on open boxes. I read some people got lucky and they got a perfect board with all accessories and seemed like the original buyer returned it because they probably didn't like it. Some have not been lucky and got ones that were DOA, so seems like NewEgg doesn't really test these boards that are returned. The board could be mishandled by the first purchaser and then returned because the person didn't want a damaged board anymore. Pretty much it's a gamble either way, you could get lucky or you might not. You have to remember sometimes these boards are missing manuals, cables, I/O shields, and many other accessories because the original buyer did not return XYZ item with it because they either forgot to pack it, they lost it, or they're just straight up jerks. All NewEgg can really do is ask them to send the missing items but knowing disgruntled buyers they're just going to do a chargeback on their credit card instead of listening to a company. So they end up selling these returns at a discount, and I was thinking why waste time testing these returned boards when you can just have the buyer test them for you by buying it at a discounted price? Good strategy right?
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post #9 of 19
AFAIK you will get your 3 day warranty from the day it was originally sold when it was brand new, but i could be wrong. ASUS warranty is all though serial numbers.

Ive heard many stories where you get everything you need unopened with newegg's open boxes and ive also heard many stories where you get a damaged board with most of the things missing it can go either way. I personally have never bought an open box motherboard, and probably never will. I always see them and add them to my cart because of the good deals, but then i always talk myself out of it.
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post #10 of 19
I don't know about open box, but refurbished definitely not.

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