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Some upgrading doubts - Page 3

post #21 of 29
Quote:
Originally Posted by DaChosenOne View Post

You could try reading this thread and see my post. As for saving his data, why is that an issue all of a sudden?

Saving Data?
Quote:
Originally Posted by Jaydev16 View Post

Can I somehow delete all the files except the ones I want and still make sure the PC would be free from viruses when I install Win8?

Quote:
Originally Posted by DaChosenOne View Post

I've read the OP's original problem correctly. He has a faulty media and needs to re-install Widows. That to me is the source of his problem and therefore I provided him a link for a CD/DVD replacement.

Funny.. I (and I think some others) read the issue as getting the viruses under control... and saving the files he wanted.

Quote:
Originally Posted by DaChosenOne View Post

If he could not boot from Windows that would be an entirely different situation. In such a situation, my preference would be to boot up with a Linux live CD and recover his personal files; then format the HDD and a fresh installation. Why? Because booting up in a non-windows environment would ensure that any viruses running in the background would be nullified by the mere fact that it can't do any damage in Linux OS environment. It also removes any chance of a rogue process or service that could interfere w/ the file copy process

You basically state the same things that were already said (with emphasis on the method you prefer, which is a good method)... but redundancy never hurts.
Quote:
Originally Posted by DaChosenOne View Post

As for your assessment of tearing down an idea, I am all about efficiency and resolving problems in the most direct manner. Him suggesting to the OP that he buy a new HDD is asinine. There was no mention of the OP saying that the HDD was defective in any shape or form was there? Why is there any such discussion taking place? Buying a new HDD does not solve anything except to add more cost & time to this project. The OP does not want it. Period. End of discussion.

As far as the HDD suggestion goes, any suggestion is good.. even if it is not the best suggestion. It is at least an attempt to help... and the poster may learn something.. But if ridiculed (even if no ridicule is intentionally meant, but still perceived that way)... the poster will probably only be offended... and won't take anything positive away from the exchange.

It is possible to be efficient and and direct, without offending others... or belittling them. Some people may not realize they come across that way... I have had issues with that also, and know it can be difficult (especially when posting.. since we don't get the verbal and body language clues that are apparent in physical communication)
Quote:
Originally Posted by DaChosenOne View Post

Also in your prior post, I actually did give you a compliment which you seem oblivious to. So how is that for "tearing down"?

As far as the implied compliment... thank you, I did see that. I don't want to seem unappreciative, but your method of putting it across made it somewhat less enjoyable. I hope this helps to explain what I was trying to get across...
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post #22 of 29
Quote:
Originally Posted by cgipson1 View Post

Saving Data?

Yes, saving data. Why are you suddenly confused by this? Were you the one that asked earlier, quote:
"....help the OP save his data?"

All I'm doing is answering your question.
Quote:
Originally Posted by cgipson1 View Post

Funny.. I (and I think some others) read the issue as getting the viruses under control... and saving the files he wanted.

Yes, getting rid of viruses. I read that. I also read how he tried to install Windows but could not do so because of faulty media. I think we can agree on atleast that much. I gave him a link which provides some assistance in how to order replacement media. Introducing other topics into this discussion like replacing the hard drive only adds time & cost. (I've said it before but it bears repeating so i'll say it again). It's just like if someone I was supporting at work said "I'd like to upgrade my version of Office from 2007 to the latest version" and then me replying to him or her.. "Hey Is your hard drive bad? I'll order a new one and your problem will be solved!"

end user: no no, my hard drive is fine, I just want my office version upgraded.
Me: don't argue with me, i'm the PC technician. I know what's best. replace the hard drive and you're problem will be solved!
end user: will it have the latest version of ms office?
Me: who knows? just replace the hard drive!

How ridiculous would that kind of exchange be? And yet it is pretty much exactly what is going on here. What is even more absurd is that:

A) Even after the OP came that to this thread saying he's not interested in replacing the HDD, we are having this much discussion about this.

The OP does not want it. what part of that is difficult to understand? I guess some people are fixated on an idea and can't see the forest for the trees.

B) Given point A above, why not take the most direct route to resolving this problem? I've given a few tips for the OP already.

Of course I'd like to say my way is the best biggrin.gif but this is an open forum so people are free to post whatever they want on here - even if that is mostly bad advice that leads the OP down a stray path that adds more time and more expenses. And as such when I see that kind of erroneous advice given, I am also within MY right to tell the OP not to follow that advice and the reason for it.
Quote:
Originally Posted by cgipson1 View Post

You basically state the same things that were already said (with emphasis on the method you prefer, which is a good method)... but redundancy never hurts.

Please do tell me where someone already put out the advice of booting up with a linux live CD. Perhaps I missed it.

Quote:
Originally Posted by cgipson1 View Post

As far as the HDD suggestion goes, any suggestion is good.. even if it is not the best suggestion. It is at least an attempt to help... and the poster may learn something.. But if ridiculed (even if no ridicule is intentionally meant, but still perceived that way)... the poster will probably only be offended... and won't take anything positive away from the exchange.

Who is the poster you're referring to? Let him or her speak for herself - I'm sure whoever it is you're referring is perfectly capable of contacting me, or a moderator if they were really offended. Until such time, please stop speaking in generalities.
Edited by DaChosenOne - 3/25/14 at 5:48pm
post #23 of 29
Quote:
Originally Posted by DaChosenOne View Post

I strongly disagree. I've had quite a bit of experience in cleaning up PCs... the only thing that safe mode accomplishes is loading up minimal set of drivers & a few essential services. Most trojans and rootkits are INDEPENDENT of such things and can run in the background regardless.

    I'm going to need proof of this statement.  So far ALL the viruses/malware I have encountered and removed manually have relied on any combination of a driver entry, a service entry, or a startup entry to launch themselves.  As far as I am concerned, I'm not sure how I could be totally missing out on the breed of virus you are saying is most common, since I have manually removed over a dozen viruses over a number of machines which were too crippled to use other software like MBAM for automatic virus removal.
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post #24 of 29
Quote:
Originally Posted by Techie007 View Post

    I'm going to need proof of this statement.  So far ALL the viruses/malware I have encountered and removed manually have relied on any combination of a driver entry, a service entry, or a startup entry to launch themselves.  As far as I am concerned, I'm not sure how I could be totally missing out on the breed of virus you are saying is most common, since I have manually removed over a dozen viruses over a number of machines which were too crippled to use other software like MBAM for automatic virus removal.

Sure! what kind of proof would you like? would you like me to supply with all the names of the customers I've helped so you can call them ask what I did to fix their PC?
post #25 of 29
Quote:
Originally Posted by DaChosenOne View Post

Sure! what kind of proof would you like? would you like me to supply with all the names of the customers I've helped so you can call them ask what I did to fix their PC?

    Names of customers have nothing to do with my question.  What I want to know is what alternative method those viruses you removed were starting themselves with.  You excluded driver entries, services entries, and startup entries.  So what method were all these viruses you have encountered using to start themselves?
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post #26 of 29
OP wants to install Windows 8... I didn't see links to any windows ISOs...

Several of us mentioned booting from an external disk / OS... we just didn't get as specific, because we didn't feel we needed to.

I doubt that particular poster has any interest in continuing a conversation after being told his suggestion was "Asinine"

Btw.. I have been the security / AV admin (as well as Vmware, Citrix, Web, and Network Engineer) at work for the past 10 years, and had a successful consulting company before that for about 6 years.... did a LOT of virus stuff then too. Been doing IT for 30+ years... so it is hard for me to think I am wrong because some guy on an internet forum tells me I am.

None of this is even worth arguing about... I will no longer respond ... You win! biggrin.gif Have a great day! rolleyes.gif
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post #27 of 29
Quote:
Originally Posted by cgipson1 View Post

OP wants to install Windows 8... I didn't see links to any windows ISOs...

The OP said his installation disc is faulty and can't install Windows 8. Therefore I provided him a link on how he could order a replacement media. Also here you are in this thread saying things like "Saving Data?" - as if you're confused by what I said earlier. YOU were the one that asked me to put up a suggestion on how the OP could save his data. I did so and now you come back to me with a question mark? Really? Wow man. I don't know what kind of "security" admin you are in day job, but you seriously can't be this dense in real life. There's no security admin IT guy I've met in real life that is this dense. It's all an act as far I'm concerned. All you're doing is trolling trying to aggravate me.

Quote:
Originally Posted by cgipson1 View Post

You basically state the same things that were already said (with emphasis on the method you prefer, which is a good method)... but redundancy never hurts.

again, i ask you - where is the redundancy? Please stop spreading FUD - you're basically lying and making statements that are simply untrue.
Edited by DaChosenOne - 3/25/14 at 8:05pm
post #28 of 29
Quote:
Originally Posted by DaChosenOne View Post

Yes, getting rid of viruses. I read that. I also read how he tried to install Windows but could not do so because of faulty media. I think we can agree on atleast that much. I gave him a link which provides some assistance in how to order replacement media.
Quote:
Originally Posted by DaChosenOne View Post

The OP said his installation disc is faulty and can't install Windows 8. Therefore I provided him a link on how he could order a replacement media. Also here you are in this thread saying things like "Saving Data?" - as if you're confused by what I said earlier. YOU were the one that asked me to put up a suggestion on how the OP could save his data.

    I'm not sure where you get that viewpoint from.  Let's read the OP again (edited for clarity):
Quote:
Originally Posted by Jaydev16 View Post

I was planning to wipe the disk [HDD] and do a fresh install of Ubuntu or Mint, and [then] upgrade to Win8 Pro Student.
But all sources of external media is faulty and [so] I can't get some important files out.  Any solutions?  Can I somehow delete all the files except the ones I want and still make sure the PC would be free from viruses when I install Win8?
Quote:
Originally Posted by Jaydev16 View Post

I guess I'll have to find some external media that actually works on this [the suggestion was to offload his important files to a USB drive].  Time to dust off the USB ports!  Thanks everyone for your help!

    Unless there is something seriously wrong with my and cgipson1's reading and comprehension skills, the issue to me looks like he doesn't have the external media needed to save his files to before formatting and reinstalling.  That's why he asked if there was a way to delete everything except the files he wants to keep, and still ensure that the machine was free from viruses.  He didn't indicate any problems with his Windows installation disc/media that I can see.

    @Jaydev16, if my understanding of your situation is incorrect, please clarify what you need help with, external USB media or Windows 8 installation media. thumb.gif
 
 
Quote:
Originally Posted by DaChosenOne View Post

It's all an act as far I'm concerned. All you're doing is trolling trying to aggravate me.

    Sir, you have been trolling ever since you entered this conversation with a personal attack, instead of a constructive addition (like Ultisym's in post #5).  Please constructively help the OP instead of arguing back and forth.  In post #18 you totally ignored the OP (who had posted just previously) and kept on giving out hypothetical scenarios and arguments.  Just ask the OP exactly what the issue(s) are instead of arguing/guessing about it!  Please!
 
Edited by Techie007 - 3/26/14 at 8:59am
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post #29 of 29
Quote:
Originally Posted by Techie007 View Post

Sir, you have been trolling ever since you entered this conversation with a personal attack, instead of a constructive addition (like Ultisym's in post #5).  Please constructively help the OP instead of arguing back and forth.  In post #18 you totally ignored the OP (who had posted just previously) and kept on giving out hypothetical scenarios and arguments.  Just ask the OP exactly what the issue(s) are instead of arguing/guessing about it!  Please!
 
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