Overclock.net › Forums › Software, Programming and Coding › Operating Systems › Windows › Help me solve an ancient problem..
New Posts  All Forums:Forum Nav:

Help me solve an ancient problem..

post #1 of 8
Thread Starter 
Hi all.

This problem has been vexing me for years, and if someone solves it the rep fairy will sprinkle you with his magic pixie dust.

Hibernation is off. Sleep mode is off - power scheme is "High Performance". Disk goes to sleep after 20 minutes, screen goes to sleep after 5.

Here's the problem - sometimes when I wake the screen, it's blank. Not powerless, it's got input, but the input is just a 1440x2560 mess of purest black. This happened with:

My old mobo/RAM
My new mobo/RAM
My 6950
My R9 280X
My R9 290

Windows 7, 8 and 8.1

I figure it's got to be an OS thing. So... any guesses? If I turn the monitor off/on it makes no difference, but if I unplug the DVI cable (used to use HDMI for my 1080p monitor) then plug it back in, everything's fine. The machine is responsive and the monitor does not complain about no signal.
HAL 9005
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5 6600K Asus z170i Pro Gaming Nvidia 1070 Inno3D 8 GB 2x8GB 3200 
Hard DriveOptical DriveCoolingCooling
256GB Samsung 830D + 2TB WD Eco Green + 2TB WD Red External, for silence's sake.  Corsair GTX H100i  6xEKV Vardar 2250 PWM rpm slaved to AOI 
OSMonitorKeyboardPower
W10 64 Dell U2515H 1440p CM Storm Quickfire Red w/ O-rings Seasonic M12 700W modular 
CaseMouseMouse PadAudio
Corsair Carbide Air 240 Logitech G700s CM Storm G930 
  hide details  
Reply
HAL 9005
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5 6600K Asus z170i Pro Gaming Nvidia 1070 Inno3D 8 GB 2x8GB 3200 
Hard DriveOptical DriveCoolingCooling
256GB Samsung 830D + 2TB WD Eco Green + 2TB WD Red External, for silence's sake.  Corsair GTX H100i  6xEKV Vardar 2250 PWM rpm slaved to AOI 
OSMonitorKeyboardPower
W10 64 Dell U2515H 1440p CM Storm Quickfire Red w/ O-rings Seasonic M12 700W modular 
CaseMouseMouse PadAudio
Corsair Carbide Air 240 Logitech G700s CM Storm G930 
  hide details  
Reply
post #2 of 8
Maybe try and use a different cable with the monitor?
My brother has a problem like this with his DVI cable was bad.
Main Computer
(13 items)
 
  
CPUMotherboardHard DriveHard Drive
i7 - 4770k Asrock Z87 Extreme 4 Crucial MX300 525GB SSD Western Digital 5 Terabyte Hard Drive 
CoolingOSMonitorMonitor
Corsair H100i Windows 10 64-bit (Pro) 27" Qnix 1440p DVI 27" Qnix 1440p Multi-Input 
KeyboardPowerCaseMouse
Logitech G710 Corsair AX760 Phanteks Enthoo Pro Mionix 7000 
Mouse Pad
Mionix 
  hide details  
Reply
Main Computer
(13 items)
 
  
CPUMotherboardHard DriveHard Drive
i7 - 4770k Asrock Z87 Extreme 4 Crucial MX300 525GB SSD Western Digital 5 Terabyte Hard Drive 
CoolingOSMonitorMonitor
Corsair H100i Windows 10 64-bit (Pro) 27" Qnix 1440p DVI 27" Qnix 1440p Multi-Input 
KeyboardPowerCaseMouse
Logitech G710 Corsair AX760 Phanteks Enthoo Pro Mionix 7000 
Mouse Pad
Mionix 
  hide details  
Reply
post #3 of 8
Quote:
Originally Posted by SupahSpankeh View Post

Hi all.

This problem has been vexing me for years, and if someone solves it the rep fairy will sprinkle you with his magic pixie dust.

Hibernation is off. Sleep mode is off - power scheme is "High Performance". Disk goes to sleep after 20 minutes, screen goes to sleep after 5.

Here's the problem - sometimes when I wake the screen, it's blank. Not powerless, it's got input, but the input is just a 1440x2560 mess of purest black. This happened with:

My old mobo/RAM
My new mobo/RAM
My 6950
My R9 280X
My R9 290

Windows 7, 8 and 8.1

I figure it's got to be an OS thing. So... any guesses? If I turn the monitor off/on it makes no difference, but if I unplug the DVI cable (used to use HDMI for my 1080p monitor) then plug it back in, everything's fine. The machine is responsive and the monitor does not complain about no signal.

That's a very strange problem. I don't think it's an OS issue. You've already ruled out the motherboard - happens with with old one and new one. You've already ruled out the graphics card as well. Next logical step is to rule out the monitor. Do you by chance have a spare monitor in the house? If not, do you have any friends that might?

Also is this a single or dual-monitor setup you have?
post #4 of 8
Thread Starter 
Quote:
Originally Posted by Skye12977 View Post

Maybe try and use a different cable with the monitor?
My brother has a problem like this with his DVI cable was bad.

Hey.

I used to get this problem on my 1080p, but I now also get it on my 1440p. The 1080p used a HDMI cable, this 1440p uses DVID.
Quote:
Originally Posted by DaChosenOne View Post

That's a very strange problem. I don't think it's an OS issue. You've already ruled out the motherboard - happens with with old one and new one. You've already ruled out the graphics card as well. Next logical step is to rule out the monitor. Do you by chance have a spare monitor in the house? If not, do you have any friends that might?

Also is this a single or dual-monitor setup you have?

Single monitor - monitor has been replaced and the issue persists. You don't think it's an OS issue? I guess not. Perhaps I should get a mod to move this to GPUs or monitors biggrin.gif
HAL 9005
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5 6600K Asus z170i Pro Gaming Nvidia 1070 Inno3D 8 GB 2x8GB 3200 
Hard DriveOptical DriveCoolingCooling
256GB Samsung 830D + 2TB WD Eco Green + 2TB WD Red External, for silence's sake.  Corsair GTX H100i  6xEKV Vardar 2250 PWM rpm slaved to AOI 
OSMonitorKeyboardPower
W10 64 Dell U2515H 1440p CM Storm Quickfire Red w/ O-rings Seasonic M12 700W modular 
CaseMouseMouse PadAudio
Corsair Carbide Air 240 Logitech G700s CM Storm G930 
  hide details  
Reply
HAL 9005
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5 6600K Asus z170i Pro Gaming Nvidia 1070 Inno3D 8 GB 2x8GB 3200 
Hard DriveOptical DriveCoolingCooling
256GB Samsung 830D + 2TB WD Eco Green + 2TB WD Red External, for silence's sake.  Corsair GTX H100i  6xEKV Vardar 2250 PWM rpm slaved to AOI 
OSMonitorKeyboardPower
W10 64 Dell U2515H 1440p CM Storm Quickfire Red w/ O-rings Seasonic M12 700W modular 
CaseMouseMouse PadAudio
Corsair Carbide Air 240 Logitech G700s CM Storm G930 
  hide details  
Reply
post #5 of 8
Quote:
Originally Posted by SupahSpankeh View Post

Single monitor - monitor has been replaced and the issue persists. You don't think it's an OS issue? I guess not. Perhaps I should get a mod to move this to GPUs or monitors biggrin.gif

I said that initially because you didn't tell us in your original post that you already replaced the monitor. But who knows? I certainly don't have a crystal ball and I haven't looked at everything on the PC. You said in your OP:

"...Disk goes to sleep after 20 minutes, screen goes to sleep after 5."

As a troubleshooting step, set the disk goes to sleep to never. Enter a value of 0 in the advanced power configuration setting. If the problem is fixed by doing this, you can narrow down the focus further to something related to your HDD. It could possibly be related to the firmware on your HDD/SSD.
post #6 of 8
Thread Starter 
Quote:
Originally Posted by DaChosenOne View Post

I said that initially because you didn't tell us in your original post that you already replaced the monitor. But who knows? I certainly don't have a crystal ball and I haven't looked at everything on the PC. You said in your OP:

"...Disk goes to sleep after 20 minutes, screen goes to sleep after 5."

As a troubleshooting step, set the disk goes to sleep to never. Enter a value of 0 in the advanced power configuration setting. If the problem is fixed by doing this, you can narrow down the focus further to something related to your HDD. It could possibly be related to the firmware on your HDD/SSD.

Good thinking! Tried that, no dice. Randomly blackscreened again.

IT seems to happen after the screen is turned off; the GPU sends a signal to the screen, but it's just all black pixels. If I set screen going to sleep never, it doesn't happen at all.

Any more ideas?
HAL 9005
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5 6600K Asus z170i Pro Gaming Nvidia 1070 Inno3D 8 GB 2x8GB 3200 
Hard DriveOptical DriveCoolingCooling
256GB Samsung 830D + 2TB WD Eco Green + 2TB WD Red External, for silence's sake.  Corsair GTX H100i  6xEKV Vardar 2250 PWM rpm slaved to AOI 
OSMonitorKeyboardPower
W10 64 Dell U2515H 1440p CM Storm Quickfire Red w/ O-rings Seasonic M12 700W modular 
CaseMouseMouse PadAudio
Corsair Carbide Air 240 Logitech G700s CM Storm G930 
  hide details  
Reply
HAL 9005
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5 6600K Asus z170i Pro Gaming Nvidia 1070 Inno3D 8 GB 2x8GB 3200 
Hard DriveOptical DriveCoolingCooling
256GB Samsung 830D + 2TB WD Eco Green + 2TB WD Red External, for silence's sake.  Corsair GTX H100i  6xEKV Vardar 2250 PWM rpm slaved to AOI 
OSMonitorKeyboardPower
W10 64 Dell U2515H 1440p CM Storm Quickfire Red w/ O-rings Seasonic M12 700W modular 
CaseMouseMouse PadAudio
Corsair Carbide Air 240 Logitech G700s CM Storm G930 
  hide details  
Reply
post #7 of 8
Some ideas:

Try on/off energysaving on your monitormenü. Maybe let the monitor go into energysaving and the pc only into S3.
If your bios supports this set S3 mode from auto to yes and S4 mode to no

Also have a look at that hotfix:
http://support.microsoft.com/default.aspx?scid=kb;en-us;977307&sd=rss&spid=14481

kb977307
Quote:
Windows 7 stops responding when you shut down the computer or put the computer into Sleep.

Edited by c3p0c3p0 - 3/28/14 at 6:00pm
post #8 of 8
Thread Starter 
Quote:
Originally Posted by c3p0c3p0 View Post

Some ideas:

Try on/off energysaving on your monitormenü. Maybe let the monitor go into energysaving and the pc only into S3.
If your bios supports this set S3 mode from auto to yes and S4 mode to no

Also have a look at that hotfix:
http://support.microsoft.com/default.aspx?scid=kb;en-us;977307&sd=rss&spid=14481

kb977307

Board doesn't support it and hotfix isn't the right one (applied it even though not relevant to issue, no difference biggrin.gif).

OK, I shall move onto the AMD forum!
HAL 9005
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5 6600K Asus z170i Pro Gaming Nvidia 1070 Inno3D 8 GB 2x8GB 3200 
Hard DriveOptical DriveCoolingCooling
256GB Samsung 830D + 2TB WD Eco Green + 2TB WD Red External, for silence's sake.  Corsair GTX H100i  6xEKV Vardar 2250 PWM rpm slaved to AOI 
OSMonitorKeyboardPower
W10 64 Dell U2515H 1440p CM Storm Quickfire Red w/ O-rings Seasonic M12 700W modular 
CaseMouseMouse PadAudio
Corsair Carbide Air 240 Logitech G700s CM Storm G930 
  hide details  
Reply
HAL 9005
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5 6600K Asus z170i Pro Gaming Nvidia 1070 Inno3D 8 GB 2x8GB 3200 
Hard DriveOptical DriveCoolingCooling
256GB Samsung 830D + 2TB WD Eco Green + 2TB WD Red External, for silence's sake.  Corsair GTX H100i  6xEKV Vardar 2250 PWM rpm slaved to AOI 
OSMonitorKeyboardPower
W10 64 Dell U2515H 1440p CM Storm Quickfire Red w/ O-rings Seasonic M12 700W modular 
CaseMouseMouse PadAudio
Corsair Carbide Air 240 Logitech G700s CM Storm G930 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Windows
Overclock.net › Forums › Software, Programming and Coding › Operating Systems › Windows › Help me solve an ancient problem..