Overclock.net › Forums › Components › Sound Cards and Computer Audio › Sound only works after re-connecting after each video. Help please :)
New Posts  All Forums:Forum Nav:

Sound only works after re-connecting after each video. Help please :)

post #1 of 3
Thread Starter 
Hi,

So I am using a Turtle Beach Z6A headset had no longer than 6 months now. I use the front ports on my computer case to connect the headset.

The last couple of days almost every time a start watching a new video it has no sound unless I unplug and replug the headset cable back in and then accpet the changes on the screen.

it also has been happening occasionally when starting games, etc.

I have tried re installing the drivers and that did fix it yesterday when there was no sound at all.

Thanks
post #2 of 3
Is your sound chip Realtek? If yes, you can try lowering the default format or resetting it to its default settings. You can also try to select the "disable front panel jack detection" (you can find it when you click the little file icon to the right of the Realtek Audio Manager window), if that doesn't work, try going into the device advanced settings and mute the rear output device when a front headphone is plugged in.

When you aren't getting sound, clock the volume icon on the task bar and see if it's playing through another playback device...I've experienced problems like this with my current motherboard which uses a Realtek audio chip.
Apollo
(16 items)
 
Project Greyscale
(24 items)
 
Zeus
(16 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-5930K Asus Sabertooth X99 ASUS GeForce GTX 1080 8GB ROG STRIX  Corsair Vengeance 32GB (4x8GB) DDR4 3000 
Hard DriveHard DriveOptical DriveCooling
Samsung 850 EVO 500GB Samsung 850 EVO 1TB Samsung SH-224BB CM Hyper 212 EVO 
OSMonitorKeyboardPower
Windows 8.1 x64 Pro Asus PB278Q (1440p) Gigabyte Aivia Osmium (Cherry Red) Corsair AX850 
CaseMouseMouse PadAudio
Cooler Master HAF X Gigabyte Aivia Krypton Razer Goliathus Extended Speed Edition Realtek ALC1150 8-Channel + Logitech z906 + Sam... 
CPUMotherboardGraphicsGraphics
i7-4790K EVGA Z97 Classified EVGA GTX 780Ti EVGA GTX 780Ti 
RAMHard DriveHard DriveHard Drive
Dominator Platinum Spinpoint F3 Spinpoint F3 510 Series 
Hard DriveHard DriveCoolingCooling
510 Series 320 Series XSPC AX120 XSPC AX360 
CoolingCoolingCoolingOS
XSPC AX240 EK Supremacy EK FC780 GTX Ti WIndows 8.1 
OSMonitorPowerCase
OS X 10.9.3 Yamaski Catleap 120Hz HCP-1200 Air 540 
MouseMouse PadAudioAudio
Razer Deathadder Table Avid Fast Track Duo HiFIMan HE-400 
CPUMotherboardGraphicsRAM
AMD FX-8120 @4.5GHz GIGABYTE GA-990FXA-UD7 GIGABYTE Radeon RX 460 G.SKILL Sniper 1600MHz 2x4GB 
Hard DriveHard DriveOptical DriveCooling
Crucial 64GB m4 1TB WD Black Samsung SH-224BB CM Hyper 212+ 
OSMonitorKeyboardPower
Windows 8.1 x64 Pro Asus PB278Q (1440p) Gigabyte Aivia Osmium Corsair AX850 
CaseMouseMouse PadAudio
CM 690II Gigabyte Aivia Krypton Razer Goliathus Extended Speed Edition Realtek ALC889 + Logitech z906 + Samson SR850 
  hide details  
Reply
Apollo
(16 items)
 
Project Greyscale
(24 items)
 
Zeus
(16 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-5930K Asus Sabertooth X99 ASUS GeForce GTX 1080 8GB ROG STRIX  Corsair Vengeance 32GB (4x8GB) DDR4 3000 
Hard DriveHard DriveOptical DriveCooling
Samsung 850 EVO 500GB Samsung 850 EVO 1TB Samsung SH-224BB CM Hyper 212 EVO 
OSMonitorKeyboardPower
Windows 8.1 x64 Pro Asus PB278Q (1440p) Gigabyte Aivia Osmium (Cherry Red) Corsair AX850 
CaseMouseMouse PadAudio
Cooler Master HAF X Gigabyte Aivia Krypton Razer Goliathus Extended Speed Edition Realtek ALC1150 8-Channel + Logitech z906 + Sam... 
CPUMotherboardGraphicsGraphics
i7-4790K EVGA Z97 Classified EVGA GTX 780Ti EVGA GTX 780Ti 
RAMHard DriveHard DriveHard Drive
Dominator Platinum Spinpoint F3 Spinpoint F3 510 Series 
Hard DriveHard DriveCoolingCooling
510 Series 320 Series XSPC AX120 XSPC AX360 
CoolingCoolingCoolingOS
XSPC AX240 EK Supremacy EK FC780 GTX Ti WIndows 8.1 
OSMonitorPowerCase
OS X 10.9.3 Yamaski Catleap 120Hz HCP-1200 Air 540 
MouseMouse PadAudioAudio
Razer Deathadder Table Avid Fast Track Duo HiFIMan HE-400 
CPUMotherboardGraphicsRAM
AMD FX-8120 @4.5GHz GIGABYTE GA-990FXA-UD7 GIGABYTE Radeon RX 460 G.SKILL Sniper 1600MHz 2x4GB 
Hard DriveHard DriveOptical DriveCooling
Crucial 64GB m4 1TB WD Black Samsung SH-224BB CM Hyper 212+ 
OSMonitorKeyboardPower
Windows 8.1 x64 Pro Asus PB278Q (1440p) Gigabyte Aivia Osmium Corsair AX850 
CaseMouseMouse PadAudio
CM 690II Gigabyte Aivia Krypton Razer Goliathus Extended Speed Edition Realtek ALC889 + Logitech z906 + Samson SR850 
  hide details  
Reply
post #3 of 3
Thread Starter 
Quote:
Originally Posted by vinton13 View Post

Is your sound chip Realtek? If yes, you can try lowering the default format or resetting it to its default settings. You can also try to select the "disable front panel jack detection" (you can find it when you click the little file icon to the right of the Realtek Audio Manager window), if that doesn't work, try going into the device advanced settings and mute the rear output device when a front headphone is plugged in.

When you aren't getting sound, clock the volume icon on the task bar and see if it's playing through another playback device...I've experienced problems like this with my current motherboard which uses a Realtek audio chip.

Thanks for your reply smile.gif

Unfortunately it still does not work after trying all those things. but when I do test it with "test sound" it works perfectly... so not sure what is wrong?

I think headphones and drivers are fine ?
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Sound Cards and Computer Audio
Overclock.net › Forums › Components › Sound Cards and Computer Audio › Sound only works after re-connecting after each video. Help please :)