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Comodo firewall crashes Battlefield 4 - Fault module: ntdll.dll (Windows 7 x64)

post #1 of 6
Thread Starter 
I moved from an older version of Comodo firewall to the latest version today. And for some reason this new version makes Battlefield 4 crash within seconds of starting a game. The frame rate will become really choppy, then it'll just completely lock up. In the windows crash report, it labels the fault module as "ntdll.dll". It says the same thing everytime it crashes.

I disabled Comodo firewall and the game worked ok. I also run it as a web firewall only. I don't use HIPS or any of the other features. Just the firewall.

So I ran the "sfc /scannow" command in the command console with admin privileges. But it says everything is ok.

I really like using Comodo firewall and would like to stick with this new version if I can. So if anyone knows a fix or can help me understand the problem better - that'd be good!

Thanks smile.gif


Update: I just tried using Online Armour firewall and the same thing happens. Until I disable "HIPS" that is. So I'm certain it's something to do with that. So even though I disable "HIPS" with Comodo firewall, it is likely still having an affect somehow. Any idea how to really disable "HIPS" with Comodo firewall? Thanks.
Edited by ET900 - 4/2/14 at 5:32pm
post #2 of 6
Personally I don't see the point of third party firewall software in Windows Vista and later. Seriously, you really do not need it.

Unless "web firewall" means something else. What is this feature?
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post #3 of 6
Thread Starter 
Quote:
Originally Posted by tompsonn View Post

Personally I don't see the point of third party firewall software in Windows Vista and later. Seriously, you really do not need it.

Unless "web firewall" means something else. What is this feature?

"HIPS"? it's a kind of behavioural control system. I'd never heard of it until tonight. I was happy to try it out on both firewalls. But it just seems to cause serious issues with bf4. maybe other games too. though i haven't tried any others with it.
post #4 of 6
Are there no exception lists that you can exclude the game EXEs?

But honestly... why? You're behind a NAT router (likely) and you have the much better Windows firewall in Windows 7. So... I don't see what Comodo can actually provide that those two things cannot.
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post #5 of 6
Thread Starter 
Quote:
Originally Posted by tompsonn View Post

Are there no exception lists that you can exclude the game EXEs?

But honestly... why? You're behind a NAT router (likely) and you have the much better Windows firewall in Windows 7. So... I don't see what Comodo can actually provide that those two things cannot.

yeh i did make the game exe a trusted file. but maybe there are some other related files with the game that need to be marked as trustsed. thing is, the firewall was never giving me any alerts about anything related to the game. so i really need to disable that hips feature. but fully disable it. as i have a feeling that it's not properly being turned off. i have configured open nat for online gaming purposes. and i don't like ms security products so i don't use them. i don't like ms software all together actually. i only run windows because of games and a few other programs that need it. thanks.
post #6 of 6
Thread Starter 
i believe i have found a fix for this issue with comodo firewall if anyone ends up reading this thread..

for some reason, comodo was never asking for permission to let a certain ea file have access to the net. this is what was causing the issue. i decided to put the firewall in "training mode" and launch bf4. it did the same thing as usual (crashed within seconds). but after, i noticed that it had made some rules for a file called "activationui.exe" at this address ".....Origin Games\Battlefield 4\Core". i noticed someone saying something similar in an ea support forum too. so after this, i put the firewall back into safe mode. and the game seems to work again now smile.gif hopefully it'll stay that way. hope this helps someone out..
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