Originally Posted by Nixtix
Received a Spectrum version of the the g502 as an RMA. It's a real shame they didn't take the opportunity to lighten the mouse to 100 grams at least with this version...
At least their support was to help you
I'm just returning my G502 to the retailer and never touching it with a 10 foot poll. Logitech's support is garbage. Tried to RMA the mouse for a defective scroll wheel that would just scroll by itself simply by moving the mouse and after 5 days of waiting for a reply I get a generic message, called them up and was ran through hoops and it reached no where....
Needless to say this was just a pitiful experience with Logitech my first one ever I have many of their products mice etc and it was just to the point that they pissed me off so much that I'm dumping all there products I have.
The mouse was great but the scroll wheel problem drove me mad websites/etc would just scroll down as I would move the mouse lol. And their support <- lol.Edited by nyxagamemnon - 1/20/16 at 2:19pm