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Backplate on an ASUS Gryphon Z87 motherboard

post #1 of 14
Thread Starter 
Hello fellow Raystorm users.
I have encountered an interesting situation while beginning my install of the XSPC Raystorm water block/backplate on the ASUS Gryphon Z87 motherboard. It looks as though the backplate is going come in contact with a few of the soldered points. I am almost certain that once the water block is screwed down to the backplate there will be some contact made. This obviously can't happen. I put in an email to XSPC support to see what they recommend. The way I see it, either I grind away at the backplate to make clearance for these soldered points or take a pair of snips and clip the top of the stud part of the solder. I wonder if anyone out there has come across anything like this in their builds. In all, there are 5 possible contact points to consider here. btw- my case is a Corsair 350D. Thanks for taking a look.


post #2 of 14
Isn't the backplate covered in non-conductive material specifically so it can be universal, without real regard to whats where on the mobo? Id double check that, and then if it isn't, find some non conductive material and cover it up so the contact doesn't matter.
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post #3 of 14
Thread Starter 
M3nta1. thanks for your response. It does appear that the back of the plate is covered with some type of very thin material that may be non-conductive. But as you say, I will double check that. If it does in fact touch the soldered contacts it won't be by much, however, but hard to really measure. We will see what XSPC has to say. I hope they respond to my inquiry soon so I don't get behind on my build. I will post their reply as soon as it comes in.
post #4 of 14
Thread Starter 
I finally got my reply back from XSPC about my issue of the soldered pins contacting the back plate:

Hi,
The backplate has a non-conductive plastic film on the base, but it's still possible it could short if the pins touch the side of the backplate.

Sorry that our backplate doesnot fit your motherboard but we don't have another backplate for this socket and the only solution would be to buy another socket 1150 backplate.


Best Regards
Flora
XSPC Asia Ltd


Buy another backplate?........wouldn't I then have the same exact issue. Buy a backplate from another manufacturer? I think XSPC dropped the ball here. I wasn't asking them for a miracle, just an honest solution.

Well, obviously, I am left with my own solution here. The easiest thing to do would be to file down the tops of those pins. We are only talking about 1/32" or thereabouts. The pins stand proud of the pcb about 3/32". I don't see how taking them down 1/32 is going to create any problems. We are only talking about 5 pins in total. My biggest concern is how much space there will be when I tighten down the water block. From what I have seen, there will be quite some pressure when screwing the water block down. I guess we will see.
post #5 of 14
Could you add some sticky foam tape to the back plate to maybe give it some extra elevation for clearance?
Edited by badkarma3059 - 4/9/14 at 8:20am
post #6 of 14
I had the same issue on my raystorm backplate on my z77a motherboard. What I did was to cut out the metal that would be in contact with the stuff on the motherboard. You could easily file that area to with metal file or a dremel or similar.
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Intel i7 6700K Asus Z170 Pro Gaming KFA2 GTX 1080 Ti EXOC Corsair LPX 16GB (2x8), 2133Mhz 
Hard DriveHard DriveHard DriveCooling
Western Digital WD15EADS 1.5TB Samsung 840 250GB Crucial MX100 256GB Alphacool Eisblock XPX 
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Alphacool ST30 360mm Alphacool ST30 140mm Alphacool Eisbecher 150mm Alphacool VPP655 
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Masterkleer (10/13mm) Compression fittings (10/13mm) Corsair SP120 High Performance Phobya 6 Touch 30W 
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Aquacomputer Kryographics Titan X (Pascal) Aquacomputer Active XCS backplate Watercool Heatkiller SW-X MB-Set Alphacool Monsta 240mm 
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post #7 of 14
Quote:
Originally Posted by PachAz View Post

I had the same issue on my raystorm backplate on my z77a motherboard. What I did was to cut out the metal that would be in contact with the stuff on the motherboard. You could easily file that area to with metal file or a dremel or similar.

This is the correct solution. Pins could eventually work thru sticky tape or other insulating material. Just file or grind the back plate for clearance.
post #8 of 14
Thread Starter 
As it was, I had just enough length of screw to get the threads started into the backplate. So any shimming to make way for the soldered pins was not going to work. That left the other 2 options. Grind away at the backplate or grind down the tops of the pins. I chose the latter. So off to the surgery table it goes.



After grinding down a tad.


Now I have clearance and still have pin length standing proud of the mb and above the solder. If this comes back to haunt me, be sure that I will post again.
Thanks for all your input PachAz, Madcratebuilder, Badkarma3059, M3nta1. Much appreciated.
post #9 of 14
Glad to see the surgery went well! Hopefully you have no more surprises in the build.
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Samsung 840 Pro Lenovo DVD Recordable 8x Max Dual Layer Windows 7 Professional Lenovo E540 
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Pentium G3420 Gigabyte H81M-S2PV G.Skill Value Series 4TB Western Digital Green 
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post #10 of 14
Thread Starter 
Here are more emails sent to me from XSPC in regard to this backplate issue:

On Wed. April 9th:

Hi,
The backplate has a non-conductive plastic film on the base, but it's still possible it could short if the pins touch the side of the backplate.

Sorry that our backplate doesnot fit your motherboard but we don't have another backplate for this socket and the only solution would be to buy another socket 1150 backplate.


Best Regards
Flora
XSPC Asia Ltd



On April 14th:

Hi Eric,
I appreciate the photos. We will contact Asus to see which boards are effected and look into a replacement backplate for future products.

Sorry for the trouble you had to go to.

Regards, Paul
XSPC



Hi,
We haven't encountered this issue with our current backplate and Asus boards. We have had to change backplates in the past due to a similar issue, but since changing this is the first report we have had of this issue.

We don't any alternative backplates, so the the only option would be to buy a replacement backplate from another brand. As this issue is new to us we couldn't say which brand of backplate would fit.

I'm sorry we cannot offer a better solution right now. We try our best to keep our product 100% compatible with the boards on the market, but we don't get any forewarning about changes from board manufacturers.

Regards, Paul
XSPC




Hi Eric,
Thanks for being so understanding about this issue.

It is unlikely the pins could pierce the film as it's designed to stop that exact scenario, but better safe than sorry.

Paul
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