Overclock.net › Forums › Components › Hard Drives & Storage › Clicking HDD - can i software test somehow if it's faulty?
New Posts  All Forums:Forum Nav:

Clicking HDD - can i software test somehow if it's faulty?

post #1 of 21
Thread Starter 
Got this brand new WD Black 3TB HDD. I've performed the non-quick formatting.
It makes a "thock" sound about every 2 seconds after compy boot. I have a video file on it, when I run the video and the drive "wakes up" there's one worrying sound also.

Can I test the drive somehow or is this a clear case of RMA?
post #2 of 21
Quote:
Originally Posted by Tisca View Post

Got this brand new WD Black 3TB HDD. I've performed the non-quick formatting.
It makes a "thock" sound about every 2 seconds after compy boot. I have a video file on it, when I run the video and the drive "wakes up" there's one worrying sound also.

Can I test the drive somehow or is this a clear case of RMA?
u can test the drive with hdd regenerator or hd tune
My System
(20 items)
 
  
CPUMotherboardGraphicsRAM
i7 4790k Gigapyte gaming 5 GeForce® GTX 1080 Ti Gaming OC 11G 16gb 1600mhz CL9 Crucial Ballistix Sport  
Hard DriveHard DriveHard DriveHard Drive
WD wd10ezex WD wd10ezrz Samsung evo 840 250Gb  Samsung evo 850 500Gb 
Hard DriveCoolingOSMonitor
Samsung evo 850 500Gb Alphacool eisbaer 280 Windows 8.1 DELL U2515H 
KeyboardPowerCaseMouse
Compaq GYUR86SK PS/2 Multimedia Keyboard SK-286... Seasonic G Series G-650 Corsair Carbide Air 540 Logitech G402 
Mouse PadAudioOther
a4tech gaming x7 logitech x-530 + JBL GT series gt5-1204br and P... bitfenix recon 
  hide details  
Reply
My System
(20 items)
 
  
CPUMotherboardGraphicsRAM
i7 4790k Gigapyte gaming 5 GeForce® GTX 1080 Ti Gaming OC 11G 16gb 1600mhz CL9 Crucial Ballistix Sport  
Hard DriveHard DriveHard DriveHard Drive
WD wd10ezex WD wd10ezrz Samsung evo 840 250Gb  Samsung evo 850 500Gb 
Hard DriveCoolingOSMonitor
Samsung evo 850 500Gb Alphacool eisbaer 280 Windows 8.1 DELL U2515H 
KeyboardPowerCaseMouse
Compaq GYUR86SK PS/2 Multimedia Keyboard SK-286... Seasonic G Series G-650 Corsair Carbide Air 540 Logitech G402 
Mouse PadAudioOther
a4tech gaming x7 logitech x-530 + JBL GT series gt5-1204br and P... bitfenix recon 
  hide details  
Reply
post #3 of 21
Thread Starter 
I ran a HD Tune quick error scan which showed nothing wrong but would this check anything other than the platters? Is it enough?
post #4 of 21
WD has a tool for diagnostics on their website, but I forget its name. It generally will tell you if there are errors. I would test that drive thoroughly if its making noises.
post #5 of 21
Thread Starter 
Probably "LifeGuard Diagnostics". It passed the Quick Test. Still I'm not sure it would recognize a broken "reading head".
post #6 of 21
Quote:
Originally Posted by Tisca View Post

I ran a HD Tune quick error scan which showed nothing wrong but would this check anything other than the platters? Is it enough?
HD tune quick error scan is useless
My System
(20 items)
 
  
CPUMotherboardGraphicsRAM
i7 4790k Gigapyte gaming 5 GeForce® GTX 1080 Ti Gaming OC 11G 16gb 1600mhz CL9 Crucial Ballistix Sport  
Hard DriveHard DriveHard DriveHard Drive
WD wd10ezex WD wd10ezrz Samsung evo 840 250Gb  Samsung evo 850 500Gb 
Hard DriveCoolingOSMonitor
Samsung evo 850 500Gb Alphacool eisbaer 280 Windows 8.1 DELL U2515H 
KeyboardPowerCaseMouse
Compaq GYUR86SK PS/2 Multimedia Keyboard SK-286... Seasonic G Series G-650 Corsair Carbide Air 540 Logitech G402 
Mouse PadAudioOther
a4tech gaming x7 logitech x-530 + JBL GT series gt5-1204br and P... bitfenix recon 
  hide details  
Reply
My System
(20 items)
 
  
CPUMotherboardGraphicsRAM
i7 4790k Gigapyte gaming 5 GeForce® GTX 1080 Ti Gaming OC 11G 16gb 1600mhz CL9 Crucial Ballistix Sport  
Hard DriveHard DriveHard DriveHard Drive
WD wd10ezex WD wd10ezrz Samsung evo 840 250Gb  Samsung evo 850 500Gb 
Hard DriveCoolingOSMonitor
Samsung evo 850 500Gb Alphacool eisbaer 280 Windows 8.1 DELL U2515H 
KeyboardPowerCaseMouse
Compaq GYUR86SK PS/2 Multimedia Keyboard SK-286... Seasonic G Series G-650 Corsair Carbide Air 540 Logitech G402 
Mouse PadAudioOther
a4tech gaming x7 logitech x-530 + JBL GT series gt5-1204br and P... bitfenix recon 
  hide details  
Reply
post #7 of 21
Quote:
Originally Posted by Tisca View Post

I have a video file on it, when I run the video and the drive "wakes up" there's one worrying sound also.

When it starts, does it sound like a Turbofan Jet Engine starting?
QX 9650: Retired
(17 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core 2 Extreme QX9650 Asus P5Q DELUXE Gigabyte NVIDIA GeForce GTX 580 Super Overclock GSKILL Trident Extreme Performance Memory F2-88... 
RAMRAMRAMHard Drive
GSKILL Trident Extreme Performance Memory F2-88... GSKILL Trident Extreme Performance Memory F2-88... GSKILL Trident Extreme Performance Memory F2-88... Western Digital Caviar Blue 
Hard DriveCoolingOSMonitor
Western Digital Caviar Blue Thermaltake Frio Overclock King Windows 7 Professional  Philips FTV 32PFL5605H, 32'' 
KeyboardPowerCaseMouse
Microsoft Comfort Curve Silverstone Strider Gold, 850W Cooler Master Cosmos RC 1000 Microsoft Intelli Mouse 
Audio
SoundBlaster Audigy 
CPUMotherboardGraphicsRAM
Intel® Core™ i7-4770K Processor Asus Maximus VI Hero Palit GameRock NVIDIA GeForce GTX 1080 8GB GDDR... G.SKILL ARES F3-2400C11Q-32GAB 
Hard DriveHard DriveHard DriveHard Drive
WD Blue 6TB Desktop Hard Disk Drive WD Blue 6TB Desktop Hard Disk Drive Samsung 840 Evo 500 GB Samsung 750 Evo 120 GB 
Optical DriveCoolingOSMonitor
LG GDR-H30N DVD-ROM DRIVE Thermaltake Frio Overclock King Windows 7 Professional  Acer Predator X34 
KeyboardPowerCaseMouse
Microsoft Comfort Curve Silverstone Strider Gold, 850W Corsair 780T Sharkoon M20 Gaming Mouse 
CPUMotherboardGraphicsRAM
Pentium 4 Northwood@3.06 GHz with HT Single Cor... Intel 845 PE Brookdale based Toshiba BTR80 on T... Nvidia GeForce4 460 Go DDR1 1GB 
RAMHard DriveOS
DDR1 1GB Western Digital Scorpio Blue WD2500BEVE 250GB Windows XP 32bit Home Edition 
  hide details  
Reply
QX 9650: Retired
(17 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core 2 Extreme QX9650 Asus P5Q DELUXE Gigabyte NVIDIA GeForce GTX 580 Super Overclock GSKILL Trident Extreme Performance Memory F2-88... 
RAMRAMRAMHard Drive
GSKILL Trident Extreme Performance Memory F2-88... GSKILL Trident Extreme Performance Memory F2-88... GSKILL Trident Extreme Performance Memory F2-88... Western Digital Caviar Blue 
Hard DriveCoolingOSMonitor
Western Digital Caviar Blue Thermaltake Frio Overclock King Windows 7 Professional  Philips FTV 32PFL5605H, 32'' 
KeyboardPowerCaseMouse
Microsoft Comfort Curve Silverstone Strider Gold, 850W Cooler Master Cosmos RC 1000 Microsoft Intelli Mouse 
Audio
SoundBlaster Audigy 
CPUMotherboardGraphicsRAM
Intel® Core™ i7-4770K Processor Asus Maximus VI Hero Palit GameRock NVIDIA GeForce GTX 1080 8GB GDDR... G.SKILL ARES F3-2400C11Q-32GAB 
Hard DriveHard DriveHard DriveHard Drive
WD Blue 6TB Desktop Hard Disk Drive WD Blue 6TB Desktop Hard Disk Drive Samsung 840 Evo 500 GB Samsung 750 Evo 120 GB 
Optical DriveCoolingOSMonitor
LG GDR-H30N DVD-ROM DRIVE Thermaltake Frio Overclock King Windows 7 Professional  Acer Predator X34 
KeyboardPowerCaseMouse
Microsoft Comfort Curve Silverstone Strider Gold, 850W Corsair 780T Sharkoon M20 Gaming Mouse 
CPUMotherboardGraphicsRAM
Pentium 4 Northwood@3.06 GHz with HT Single Cor... Intel 845 PE Brookdale based Toshiba BTR80 on T... Nvidia GeForce4 460 Go DDR1 1GB 
RAMHard DriveOS
DDR1 1GB Western Digital Scorpio Blue WD2500BEVE 250GB Windows XP 32bit Home Edition 
  hide details  
Reply
post #8 of 21
Thread Starter 
Quote:
Originally Posted by Arxontas View Post

When it starts, does it sound like a Turbofan Jet Engine starting?
No, I don't hear much of the platter spin-up. It's something mechanical, like the reading head hitting something... or maybe platter coming to an abrupt halt over and over again.

EDIT: maybe I can record a video but have to wait for the background noise to stop.
post #9 of 21
Quote:
Originally Posted by Tisca View Post

No, I don't hear much of the platter spin-up. It's something mechanical, like the reading head hitting something... or maybe platter coming to an abrupt halt over and over again.

EDIT: maybe I can record a video but have to wait for the background noise to stop.

OK I see. My WD Blue from 2007 sounds like a Turbofan Engine revving up when it wakes up or starts, and it makes an humming noise while it works.

As far as I have read on the internet, "clicking" sound coming from the drive is a sign of imminent failure. Whatever they mean by "clicking" sound.
QX 9650: Retired
(17 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core 2 Extreme QX9650 Asus P5Q DELUXE Gigabyte NVIDIA GeForce GTX 580 Super Overclock GSKILL Trident Extreme Performance Memory F2-88... 
RAMRAMRAMHard Drive
GSKILL Trident Extreme Performance Memory F2-88... GSKILL Trident Extreme Performance Memory F2-88... GSKILL Trident Extreme Performance Memory F2-88... Western Digital Caviar Blue 
Hard DriveCoolingOSMonitor
Western Digital Caviar Blue Thermaltake Frio Overclock King Windows 7 Professional  Philips FTV 32PFL5605H, 32'' 
KeyboardPowerCaseMouse
Microsoft Comfort Curve Silverstone Strider Gold, 850W Cooler Master Cosmos RC 1000 Microsoft Intelli Mouse 
Audio
SoundBlaster Audigy 
CPUMotherboardGraphicsRAM
Intel® Core™ i7-4770K Processor Asus Maximus VI Hero Palit GameRock NVIDIA GeForce GTX 1080 8GB GDDR... G.SKILL ARES F3-2400C11Q-32GAB 
Hard DriveHard DriveHard DriveHard Drive
WD Blue 6TB Desktop Hard Disk Drive WD Blue 6TB Desktop Hard Disk Drive Samsung 840 Evo 500 GB Samsung 750 Evo 120 GB 
Optical DriveCoolingOSMonitor
LG GDR-H30N DVD-ROM DRIVE Thermaltake Frio Overclock King Windows 7 Professional  Acer Predator X34 
KeyboardPowerCaseMouse
Microsoft Comfort Curve Silverstone Strider Gold, 850W Corsair 780T Sharkoon M20 Gaming Mouse 
CPUMotherboardGraphicsRAM
Pentium 4 Northwood@3.06 GHz with HT Single Cor... Intel 845 PE Brookdale based Toshiba BTR80 on T... Nvidia GeForce4 460 Go DDR1 1GB 
RAMHard DriveOS
DDR1 1GB Western Digital Scorpio Blue WD2500BEVE 250GB Windows XP 32bit Home Edition 
  hide details  
Reply
QX 9650: Retired
(17 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core 2 Extreme QX9650 Asus P5Q DELUXE Gigabyte NVIDIA GeForce GTX 580 Super Overclock GSKILL Trident Extreme Performance Memory F2-88... 
RAMRAMRAMHard Drive
GSKILL Trident Extreme Performance Memory F2-88... GSKILL Trident Extreme Performance Memory F2-88... GSKILL Trident Extreme Performance Memory F2-88... Western Digital Caviar Blue 
Hard DriveCoolingOSMonitor
Western Digital Caviar Blue Thermaltake Frio Overclock King Windows 7 Professional  Philips FTV 32PFL5605H, 32'' 
KeyboardPowerCaseMouse
Microsoft Comfort Curve Silverstone Strider Gold, 850W Cooler Master Cosmos RC 1000 Microsoft Intelli Mouse 
Audio
SoundBlaster Audigy 
CPUMotherboardGraphicsRAM
Intel® Core™ i7-4770K Processor Asus Maximus VI Hero Palit GameRock NVIDIA GeForce GTX 1080 8GB GDDR... G.SKILL ARES F3-2400C11Q-32GAB 
Hard DriveHard DriveHard DriveHard Drive
WD Blue 6TB Desktop Hard Disk Drive WD Blue 6TB Desktop Hard Disk Drive Samsung 840 Evo 500 GB Samsung 750 Evo 120 GB 
Optical DriveCoolingOSMonitor
LG GDR-H30N DVD-ROM DRIVE Thermaltake Frio Overclock King Windows 7 Professional  Acer Predator X34 
KeyboardPowerCaseMouse
Microsoft Comfort Curve Silverstone Strider Gold, 850W Corsair 780T Sharkoon M20 Gaming Mouse 
CPUMotherboardGraphicsRAM
Pentium 4 Northwood@3.06 GHz with HT Single Cor... Intel 845 PE Brookdale based Toshiba BTR80 on T... Nvidia GeForce4 460 Go DDR1 1GB 
RAMHard DriveOS
DDR1 1GB Western Digital Scorpio Blue WD2500BEVE 250GB Windows XP 32bit Home Edition 
  hide details  
Reply
post #10 of 21
Something like this?

Usually the clicking sound a Hard drive makes means the drive itself is nearing its death..Since its new,and you obviously have warranty,why not RMA it?
   
Air 240 Purple
(16 items)
 
CPUCPUMotherboardGraphics
intel i7-4790K Delid Asus Z97 Gryphon Sapphire Vapor-X OC R9 290 4GB  
RAMHard DriveHard DriveHard Drive
Corsair Vengeance Pro 16GB 1600MHz @ 1866MHz Western Digital 2TB Red  OCZ Vertex 4 SSD 128 GB Samsung 840 PRO SSD 128GB 
CoolingCoolingCoolingOS
Corsair H75 Hydro series Push/Pull Corsair Air Series SP120 Quiet Edition High Sta... Corsair Air Series AF140 Quiet Edition High Air... Windows 10 Pro 64bit 
MonitorMonitorKeyboardPower
Samsung Syncmaster P2470HD TV monitor Dell U2713HM Magicforce 68 Gateron Reds Coolermaster V850 
CaseMouseMouse PadAudio
Corsair Obsidian 350D window Logitech G502 Proteus Core Corsair Vengeance MM200 Extended Edition Gaming... Creative Gigaworks T40 SeriesII 
AudioAudioOtherOther
FiiO Olympus 2 E10K Beyerdynamic DT 990 NZXT Sentry Mix 2 Fan Controller BitFenix Alchemy extension cables blue 
OtherOther
TP-LINK TL-WDN3800 Sharkoon 5.25" Bay Extension 
CPUGraphicsRAMHard Drive
Intel Atom Quad Core Z3740 (1.33-1.86GHz) Intel HD Graphics(Ivy Bridge) 2 GB DDR3  32 GB eMMC  
Hard DriveHard DriveOSMonitor
WD Black 500GB Kingston 16Gb Micro SD Windows 10 Home 32-bit 10.1" IPS (1368 x 768) 
CaseMouse
iPearl mCover Hard Shell Case - Blue Logitech M560 
CPUMotherboardGraphicsRAM
i5-4670 ASRock z97m Pro4 msi Gaming 280X  Kingston HyperX Savage 2x4gb @1600 
RAMHard DriveHard DriveCooling
Kingston ValueRam 2x4gb @1600 Mushkin Triactor 120gb SSD HGST Travelstar 7k1000 1Tb Cryorig C7 
CoolingOSMonitorKeyboard
Corsair SP120 Purple LED X4 Windows 10 Pro  Samsung UE46D6500 46" 3D LED smart TV Anne Pro-Gateron Blues 
PowerCaseMouseOther
Corsair HX620W Corsair Carbide Air 240 White edition Connect IT Ci-156 BitFenix Alchemy 2.0 60cm RGB Magnetic LEDs 
  hide details  
Reply
   
Air 240 Purple
(16 items)
 
CPUCPUMotherboardGraphics
intel i7-4790K Delid Asus Z97 Gryphon Sapphire Vapor-X OC R9 290 4GB  
RAMHard DriveHard DriveHard Drive
Corsair Vengeance Pro 16GB 1600MHz @ 1866MHz Western Digital 2TB Red  OCZ Vertex 4 SSD 128 GB Samsung 840 PRO SSD 128GB 
CoolingCoolingCoolingOS
Corsair H75 Hydro series Push/Pull Corsair Air Series SP120 Quiet Edition High Sta... Corsair Air Series AF140 Quiet Edition High Air... Windows 10 Pro 64bit 
MonitorMonitorKeyboardPower
Samsung Syncmaster P2470HD TV monitor Dell U2713HM Magicforce 68 Gateron Reds Coolermaster V850 
CaseMouseMouse PadAudio
Corsair Obsidian 350D window Logitech G502 Proteus Core Corsair Vengeance MM200 Extended Edition Gaming... Creative Gigaworks T40 SeriesII 
AudioAudioOtherOther
FiiO Olympus 2 E10K Beyerdynamic DT 990 NZXT Sentry Mix 2 Fan Controller BitFenix Alchemy extension cables blue 
OtherOther
TP-LINK TL-WDN3800 Sharkoon 5.25" Bay Extension 
CPUGraphicsRAMHard Drive
Intel Atom Quad Core Z3740 (1.33-1.86GHz) Intel HD Graphics(Ivy Bridge) 2 GB DDR3  32 GB eMMC  
Hard DriveHard DriveOSMonitor
WD Black 500GB Kingston 16Gb Micro SD Windows 10 Home 32-bit 10.1" IPS (1368 x 768) 
CaseMouse
iPearl mCover Hard Shell Case - Blue Logitech M560 
CPUMotherboardGraphicsRAM
i5-4670 ASRock z97m Pro4 msi Gaming 280X  Kingston HyperX Savage 2x4gb @1600 
RAMHard DriveHard DriveCooling
Kingston ValueRam 2x4gb @1600 Mushkin Triactor 120gb SSD HGST Travelstar 7k1000 1Tb Cryorig C7 
CoolingOSMonitorKeyboard
Corsair SP120 Purple LED X4 Windows 10 Pro  Samsung UE46D6500 46" 3D LED smart TV Anne Pro-Gateron Blues 
PowerCaseMouseOther
Corsair HX620W Corsair Carbide Air 240 White edition Connect IT Ci-156 BitFenix Alchemy 2.0 60cm RGB Magnetic LEDs 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Hard Drives & Storage
Overclock.net › Forums › Components › Hard Drives & Storage › Clicking HDD - can i software test somehow if it's faulty?