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Asus R9 280X problem

post #1 of 8
Thread Starter 
I have a big problem. I've bought Asus R9 280X-DC2-3GD5 second-hand and I have a lot issues now.

When I'm playing GPU intensive games or testing my graphics card with benchmarking software I am getting screen flickering and then crash.
The screen goes black or grey or other color. Sometimes it crashes even when doing nothing, just browsing the web.

I tried drivers, bios update, on different systems - the result is the same - card keeps crashing. It is a faulty card for sure.

So I've contacted Asus support and asked for RMA. They told me to return it to reseller which is impossible for me because the card is from the UK and I reside in other country. I don't have any order number or receipt. I just have the original packaging with all the numbers and codes on it but Asus keeps saying that they can't arrange RMA.

What I haven't tried is flashing the bios to other vendor bios. Do you think is it worth a shot or I'll just be wasting my time? Because I'm really tired of this BS.
Edited by Marty99 - 4/10/14 at 1:09am
post #2 of 8
Well, if there is no option to return to the seller, i'd even take that shot as i do not see there's anything you'd loose. Also, are you running it at stock or OC ?? Is it a crash to desktop, or a BSOD ?? Any error codes ??
post #3 of 8
Thread Starter 
Oh, I forgot to mention.I tried downclocking/overclocking, lower/higher voltage. Nothing helps.
Sometimes it crashes when just browsing the web and always crashing when doing something gpu intensive.
I got blue screen with error code a couple times but usually it's just crashing to the desktop and it says "driver stopped working", sometimes don't and after such a crash the screen freezes and I can only restart the system.
post #4 of 8
I would say it looks more like a driver problem as i too faced this kind of problems (and sometimes still do) where my card would crash to desktop if i stress it. Do your use driver sweeper to get rid of the leftover driver files after each uninstall in safe mode.
post #5 of 8
Thread Starter 
Yes, I used Display Driver uninstaller to remove old drivers. I don't think it's a driver problem because I tried this card on 3 different PC's and had the same problem.
When running heaven benchmark 4.0 at first screen starts to flicker. Then after 5-10 minutes crash. Sometimes it can last longer. Situation is same with the games.
Temperatures is fine, ~70C and has nothing to do with crashing because the card one time crashes when temp is 62, another time 70 and so on.
post #6 of 8
try uninstalling DDU.

yes, DDU.

worst case . . . you may have to do a fresh windows install. but try removing DDU first. also, make sure Hardware Acceleration is disabled in videos like You Tube.
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Second Intel Rig
(16 items)
 
  
CPUMotherboardGraphicsRAM
2700 4.5/ 1.28 77 290 (2) 16 / 1866 
Hard DriveCoolingOSMonitor
1000 360/240 10 64 28 2160 
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850 540 
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post #7 of 8
Thread Starter 
Thank you all for trying to help but I don't think that windows fresh install would help. The card does not crash when watching videos.
I want to emphasize that I tried this card on other PC's. One of them had Sapphire HD 7850 and no DDU installed. I updated drivers to 13.12. Then installed R9 280X instead of HD 7850. Begin Heaven Benchmark 4.0. For about 10 minutes everything was pretty much fine. Then the screen flickering started but the card DIDN"T crash. Then I launched BF4. Crashed in ~3 minutes. Installed HD 7850 back. Using same driver. No crashes, stable.

Now I am using my old and lovely GTX 670 and it's stable as rock. Why did I even try to update to a slightly faster card... I am such an idiot.
post #8 of 8
Thread Starter 
Which bios should I try?

http://www.techpowerup.com/vgabios/

My model is R9280X-DC2-3GD5. http://www.asus.com/Graphics_Cards/R9280XDC23GD5/

1000/1500 MHz, Hynix memory.
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