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Laptop overheating. New thermal paste the solution?

post #1 of 3
Thread Starter 
My girlfriend's laptop has been overheating on games that her laptop used to be able to run without any issues on. This started to happen a few months after I downgraded (upgraded) her computer from Windows 8 to 7. At first, I thought it was a driver issue, but I made sure to reinstall all of the appropriate windows 7 drivers and everything shows up fine in the device manager. The fan works. We can hear it spin up and slow down when intensive applications are running. What usually happens when gaming is a game will run for 5-10 minutes, then the entire laptop will shut off. We got a basic $20 cooler master cooling pad off Amazon which seems to stop these crashes from happening about 80% of the time. What's interesting is that I took the laptop apart and cleaned dust from the fan, and afterwards she was able to game for 30 minutes without a crash. The next day though, everything was back to normal (crashing 5-10 minutes).
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Current PC
(18 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5 4690k Asrock z97 Pro4 MSI GTX 970 G. Skill TridentX DDR3 2400Mhz 
Hard DriveHard DriveHard DriveHard Drive
WD Caviar Black 1TB WD 640GB Hitachi 1TB Intel 128GB SSD 
Optical DriveCoolingOSMonitor
DVD-RW drive Corsair h50 Windows 7 Ultimate 64 bit 23.6 inch Asus 
KeyboardPowerCaseMouse
Corsair Vengeance k90 Corsair 750W Cooler Master Chassis CM690 Roccat Kone XTD 
Audio
Creative Xfi XtremeGamer 
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post #2 of 3
Are you able to see what temps the laptop is running at? Install RealTemp to see what sort of temperatures you're getting
STORMTIDE
(23 items)
 
   
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Intel i5 3570k 4.5GHz @1.272v MSI Z77A-GD55 EVGA GTX780Ti ACX 8GB Corsair Vengance LP 
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64GB Crucial M4 x2 RAID0 500GB Seagate Barracuda 2TB Samsung Spinpoint EK Supremacy Plexi CSQ CPU Block 
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EK FC-670GTX Plexi CSQ GPU Block x2 EK XT240 EK X3 250 Res Laing D5 Vario 
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EK D5 Pump Top Plexi Windows 7 Ultimate 64bit 24" BenQ XL2420T CM Quickfire TK MX Browns 
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Beyerdynamic DT990 Pro Schiit Modi/Magni Razer Naga Molten Edition 
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STORMTIDE
(23 items)
 
   
CPUMotherboardGraphicsRAM
Intel i5 3570k 4.5GHz @1.272v MSI Z77A-GD55 EVGA GTX780Ti ACX 8GB Corsair Vengance LP 
Hard DriveHard DriveHard DriveCooling
64GB Crucial M4 x2 RAID0 500GB Seagate Barracuda 2TB Samsung Spinpoint EK Supremacy Plexi CSQ CPU Block 
CoolingCoolingCoolingCooling
EK FC-670GTX Plexi CSQ GPU Block x2 EK XT240 EK X3 250 Res Laing D5 Vario 
CoolingOSMonitorKeyboard
EK D5 Pump Top Plexi Windows 7 Ultimate 64bit 24" BenQ XL2420T CM Quickfire TK MX Browns 
PowerCaseMouseMouse Pad
Seasonic G Series 600W CM storm trooper Saitek R.A.T 5 Razer Goliathus Control Edition 
AudioAudioOther
Beyerdynamic DT990 Pro Schiit Modi/Magni Razer Naga Molten Edition 
CPUGraphicsRAMHard Drive
i5 3317U 640M 4GB DDR3 128gb crucial m4 
OSMouse
Windows 8 Pro 64bit Razer Naga Molten 
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post #3 of 3
Thread Starter 
Quote:
Originally Posted by Magical Eskimo View Post

Are you able to see what temps the laptop is running at? Install RealTemp to see what sort of temperatures you're getting

I'll do that. I ran GPU-Z during a few crashes, but I'm not sure if the temps were accurate (because since I updated the video drivers the sensor stopped detecting) and it reported temperatures at 90C each time before it crashed.

It is sitting at 5% load around 52-55C. My current rig which has better cooling and probably needs a new coat of thermal paste sits around 49-51C..so it is a bit hot.
Edited by Cretz - 4/13/14 at 2:25am
Current PC
(18 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5 4690k Asrock z97 Pro4 MSI GTX 970 G. Skill TridentX DDR3 2400Mhz 
Hard DriveHard DriveHard DriveHard Drive
WD Caviar Black 1TB WD 640GB Hitachi 1TB Intel 128GB SSD 
Optical DriveCoolingOSMonitor
DVD-RW drive Corsair h50 Windows 7 Ultimate 64 bit 23.6 inch Asus 
KeyboardPowerCaseMouse
Corsair Vengeance k90 Corsair 750W Cooler Master Chassis CM690 Roccat Kone XTD 
Audio
Creative Xfi XtremeGamer 
  hide details  
Reply
Current PC
(18 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5 4690k Asrock z97 Pro4 MSI GTX 970 G. Skill TridentX DDR3 2400Mhz 
Hard DriveHard DriveHard DriveHard Drive
WD Caviar Black 1TB WD 640GB Hitachi 1TB Intel 128GB SSD 
Optical DriveCoolingOSMonitor
DVD-RW drive Corsair h50 Windows 7 Ultimate 64 bit 23.6 inch Asus 
KeyboardPowerCaseMouse
Corsair Vengeance k90 Corsair 750W Cooler Master Chassis CM690 Roccat Kone XTD 
Audio
Creative Xfi XtremeGamer 
  hide details  
Reply
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