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Issues with XSPC Razor on XFX DD 290X - Page 2

post #11 of 16
We have the same exact same 290X (among others) in office and all the dies are of identical height and have no issues with cooling.
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Verktøy Cu
(20 items)
 
XForma MBX MKII
(18 items)
 
 
CPUCPUMotherboardGraphics
Intel Xeon E5-2670 V4 Intel Xeon E5-2670 V4 Asus Z10PE-D8 WS Nvidia Titan X 
GraphicsGraphicsGraphicsRAM
Nvidia Titan X Nvidia Titan X Nvidia Titan X 128GB of Kingston DDR4 ECC 2133Mhz 
Hard DriveHard DriveHard DriveHard Drive
Intel 750 NVME 1.2TB U.2 Intel 750 NVME 1.2TB AIC Intel 750 NVME 1.2TB AIC Intel 750 NVME 1.2TB AIC 
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EK Water Blocks Windows 10 Pro Dell UP2715K Cherry MX 6.0 
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Optical DriveCoolingOSMonitor
Blu-Ray Slot Load EK Water Blocks Liquid Cooling Windows 8.1 Dell UP2715K 
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Ducky OCN Blues Seasonic 1200W Platinum XForma MBX MKII TBD 
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post #12 of 16
op, i think it is the block that's at fault. the stock cooler gave issues? looks like it made proper contact (stock cooler) with the gpu.
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post #13 of 16
Thread Starter 
Quote:
Originally Posted by derickwm View Post

We have the same exact same 290X (among others) in office and all the dies are of identical height and have no issues with cooling.

Well... that's really disappointing news. Looks like it was indeed a faulty block (although not sure exactly how much I can trust you since you work for EK tongue.gif).

The thing that really puzzles me, is how could the block have been manufactured so badly with such a HUGE gap. It took me about 3hrs of sanding and must have sanded down the pegs by at least 0.5mm, possibly even more.

Ya... not happy at all with the work I had to put into this, or even the fact hat I had to do anything at all. And the extra money spent on new pads. But at least the end result is great.
post #14 of 16
Thread Starter 
Thought I'de share my results after the block modding I did in order to remedy the faulty block.

As you can see in the pictures below, the GPU die is now making proper contact with the block. However, as you can see from the pad on the right on the memory, near the top where there is a screw hole in the block, it left a huge imprint of the hole. Which shows how the pads are being overly compressed. The thinner pads I ordered (should be here by end of today) and they should eliminate or at least minimise any warping of the card.

I also scuffed the block slightly in a few places while sanding, but that really shouldn't make any difference at all aside from aesthetics. And will be covered by the card.

I contacted XSPC to see what they had to say and if they were willing to do anything for me for the hassle this was. All they said is that they have never seen this before and that "it is puzzling". Typical answer... I'm not buying another XSPC GPU block, that's for sure.


post #15 of 16
Thread Starter 
Quote:
Originally Posted by rdr09 View Post

op, i think it is the block that's at fault. the stock cooler gave issues? looks like it made proper contact (stock cooler) with the gpu.

Yea, the stock cooler makes perfect contact. The stock cooler is actually a much smarter design too. If you look closely, you will see that the pegs on the stock cooler are very slim, and they pass through the card. This allows the screws, which have springs on them to tighten down as much as needed and allows for it to compensate for any slight manufacturing differences.

I don't understand why all these water cooling manufacturers don't employ the same design... why do they make the pegs dictate a fixed spacing between card and the block? Really bad in my opinion.

Note: I'm not trying to blame this on bad design, this was obviously a faulty block. But I am ranting on a bit about the design as well. smile.gif
post #16 of 16
Well, if you arent buying XSPC, because of a manufacturing fluke, stay away from aquacomputer as well, because of lack of customer service.
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