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Keep getting internet drop outs

post #1 of 3
Thread Starter 
Hi all,

In the last month, I get internet disconnections every 2 days and in some cases every day.
This issue happened in proximity to many changes that happened at once with my PC so it's hard to figure out what's wrong.

1. I switched to Netgear R7000 router
2. I had to use a separate ADSL2+ modem for that router
3. I upgraded to Windows 8.1

To me it seems that the problem is with the modem more than anything else. BUT, I did replace the modem using the warranty and I still got the same issue.
Needless to say I contacted my ISP and they ran their own tests on the line and found nothing wrong with it.

What I'm experiencing is that suddenly I can't browse to any page - it starts by loading a site and then waiting too long for it to load until it times out. BTW, my PC is wired to the router.
The network icon is still normal in the system tray.
I try to use my mobile and it also can't browse to any page. This alone seems to eliminate the issue with Win8.1

The modem has its green lights at still - all is green and nothing is blinking.
Resetting the router doesn't help.

Running the windows diagnostic check - I get the following error: The DNS server is not responding.
By that the the network icon in the system tray has that yellow triangle.

The only solution I found useful is to power cycle the modem. But can it be the same issue with two devices (same model Netgear DM111pv2)???

All firmware are up to date.

Does anyone have any idea how to go about this?


Thanks!
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Core i7 3770K Asus P8Z77-V-Deluxe Gigabyte R9 290 Windforce OC Battlefield 4 Gigabyte R9 290 Windforce OC 
RAMHard DriveHard DriveHard Drive
Corsair Vengeance 1600 WD Black 2TB Intel SSD 520 240GB Crucial MX100 512GB 
CoolingCoolingCoolingCooling
EK Supremacy EVO CPU block XSPC Dual Bay Reservoir EK Blue Coolant Liquid 2 x EK R9 290 Water Block 
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EK D5 Vario Pump with Plexi Top Alphacool 420/60mm Radiator Alphacool 280/45mm Radiator Barrows Compression Fittings 
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12 x Phantakes 140mm Fans EK Primochill tubing EK X3 250mm Water Reservoir  Win8.1 Pro 
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post #2 of 3
When you drop out, are you still able to log into the router to check it's status?
Tried using another wireless device such as a laptop or phone, to see if that has issues?
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X79-GCN
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Samsung 840 Pro 120GB EK Supremacy (CPU) NF F12's P/P (360 Rad)  NF A14's (420 Rad)  
CoolingCoolingCoolingCooling
XSPC Chrome Compression Fittings EK RES X3 150 Primochill PremoFlex Advanced LRT Clear 1/2 ID EK-FC (R9 290X) 
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post #3 of 3
Thread Starter 
No I'm unable to log into the modem but I'm able to log into the router.
Also, I mentioned that when I use mobile I get the same issue which I believe eliminated the PC/OS as the culprit.
My Uber rig
(30 items)
 
  
CPUMotherboardGraphicsGraphics
Core i7 3770K Asus P8Z77-V-Deluxe Gigabyte R9 290 Windforce OC Battlefield 4 Gigabyte R9 290 Windforce OC 
RAMHard DriveHard DriveHard Drive
Corsair Vengeance 1600 WD Black 2TB Intel SSD 520 240GB Crucial MX100 512GB 
CoolingCoolingCoolingCooling
EK Supremacy EVO CPU block XSPC Dual Bay Reservoir EK Blue Coolant Liquid 2 x EK R9 290 Water Block 
CoolingCoolingCoolingCooling
EK D5 Vario Pump with Plexi Top Alphacool 420/60mm Radiator Alphacool 280/45mm Radiator Barrows Compression Fittings 
CoolingCoolingCoolingOS
12 x Phantakes 140mm Fans EK Primochill tubing EK X3 250mm Water Reservoir  Win8.1 Pro 
MonitorKeyboardPowerCase
3xDell 24" U2412M Corsair K70 RGB Cherry Mx Brown Seasonic X-1050 Phanteks Enthoo Primo 
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Roccat Kone XTD Laser Rantopad Mammoth Creative SoundBlaster Z Series Audioengine +5 Speakers 
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AudioTechnica ATH-900X Headphones 
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My Uber rig
(30 items)
 
  
CPUMotherboardGraphicsGraphics
Core i7 3770K Asus P8Z77-V-Deluxe Gigabyte R9 290 Windforce OC Battlefield 4 Gigabyte R9 290 Windforce OC 
RAMHard DriveHard DriveHard Drive
Corsair Vengeance 1600 WD Black 2TB Intel SSD 520 240GB Crucial MX100 512GB 
CoolingCoolingCoolingCooling
EK Supremacy EVO CPU block XSPC Dual Bay Reservoir EK Blue Coolant Liquid 2 x EK R9 290 Water Block 
CoolingCoolingCoolingCooling
EK D5 Vario Pump with Plexi Top Alphacool 420/60mm Radiator Alphacool 280/45mm Radiator Barrows Compression Fittings 
CoolingCoolingCoolingOS
12 x Phantakes 140mm Fans EK Primochill tubing EK X3 250mm Water Reservoir  Win8.1 Pro 
MonitorKeyboardPowerCase
3xDell 24" U2412M Corsair K70 RGB Cherry Mx Brown Seasonic X-1050 Phanteks Enthoo Primo 
MouseMouse PadAudioAudio
Roccat Kone XTD Laser Rantopad Mammoth Creative SoundBlaster Z Series Audioengine +5 Speakers 
Audio
AudioTechnica ATH-900X Headphones 
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Reply
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