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Question on gigabyte RMA procoss

post #1 of 2
Thread Starter 
Has anyone had the gigabyte rma site tell them their 4 month old board is out of warranty?. I input my info in and get
"Warranty Coverage:01/01/0001~01/01/0001". I'm not sure what this means but they claim I have to pay for a repair. I also don't know how long
it takes them to accept or deny an rma. I filed Monday and still haven't heard anything :/. The next time Ill buy the damn warranty on motherboard.
post #2 of 2
I believe warranty is based on date of manufacture and not purchase date... Even if you bought it 4 months ago it could have been sitting around for 2+ years.

You should call them. My friend RMA'ed a board and GPU from Giga. Sometimes you get a good CS rep sometimes not.
DeskoSaurus X
(22 items)
 
It Does Stuff
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CPUMotherboardGraphicsRAM
4790K 4.7 GHz Z97 MPOWER MAX AC 290X Lightning G. Skill TridentX 2x8GB 10-12-12 
Hard DriveHard DriveCoolingCooling
2x Crucial MX100 + 960GB M500 2x WD Blue RAID EK Supremacy EK-FC R9-290X Lightning 
CoolingCoolingCoolingOS
EK XE 480 + EK CoolStream PE 480 10x Phanteks + 2x Cougar Vortex MCP50X + MCP50X Windows 10 Pro 
MonitorKeyboardPowerCase
ViewSonic VX2250 22" LED Generic HP Corsair AX860i Lian-Li DK-Q2X 
MouseMouse PadAudioOther
Logitech G700 XTRAC Ripper TC Electronic Impact Twin Corsair Commander Mini 
OtherOther
Schiit Vali Kanto Yumi (Bamboo) 
CPUMotherboardGraphicsRAM
FX-8350 4.95GHz 24/7 GA-990FXA-UD3 Sapphire 7870 XT  Mushkin Redline 997051 @1866 8-8-8-24 1T 
RAMHard DriveHard DriveCooling
Crucial Ballistix Tactical Tracer @1866 8-8-8-2... Black WD6401AALS 2x WD10EZEX Raid-0 EK Supremacy 
CoolingCoolingCoolingCooling
10x Cougar Vortex PWM 3x Helix EK VGA Supremacy Acetal Alphacool NexXxos ST30 240mm, 2x XT45 240mm XSPC X2O 750 
CoolingOSMonitorKeyboard
Jingway DP-600 pump Windows 8.1 Pro x64 ViewSonic VX2250 22" LED Generic HP 
PowerCaseMouseAudio
Rosewill HIVE-650 CM 690 II Advanced B&W  Logitech G700 Xonar DG 
AudioOtherOther
Tc Electronic Impact Twin Fan Controller: Aerocool X-Vision 2x Swiftech PWM Splitter 
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DeskoSaurus X
(22 items)
 
It Does Stuff
(24 items)
 
 
CPUMotherboardGraphicsRAM
4790K 4.7 GHz Z97 MPOWER MAX AC 290X Lightning G. Skill TridentX 2x8GB 10-12-12 
Hard DriveHard DriveCoolingCooling
2x Crucial MX100 + 960GB M500 2x WD Blue RAID EK Supremacy EK-FC R9-290X Lightning 
CoolingCoolingCoolingOS
EK XE 480 + EK CoolStream PE 480 10x Phanteks + 2x Cougar Vortex MCP50X + MCP50X Windows 10 Pro 
MonitorKeyboardPowerCase
ViewSonic VX2250 22" LED Generic HP Corsair AX860i Lian-Li DK-Q2X 
MouseMouse PadAudioOther
Logitech G700 XTRAC Ripper TC Electronic Impact Twin Corsair Commander Mini 
OtherOther
Schiit Vali Kanto Yumi (Bamboo) 
CPUMotherboardGraphicsRAM
FX-8350 4.95GHz 24/7 GA-990FXA-UD3 Sapphire 7870 XT  Mushkin Redline 997051 @1866 8-8-8-24 1T 
RAMHard DriveHard DriveCooling
Crucial Ballistix Tactical Tracer @1866 8-8-8-2... Black WD6401AALS 2x WD10EZEX Raid-0 EK Supremacy 
CoolingCoolingCoolingCooling
10x Cougar Vortex PWM 3x Helix EK VGA Supremacy Acetal Alphacool NexXxos ST30 240mm, 2x XT45 240mm XSPC X2O 750 
CoolingOSMonitorKeyboard
Jingway DP-600 pump Windows 8.1 Pro x64 ViewSonic VX2250 22" LED Generic HP 
PowerCaseMouseAudio
Rosewill HIVE-650 CM 690 II Advanced B&W  Logitech G700 Xonar DG 
AudioOtherOther
Tc Electronic Impact Twin Fan Controller: Aerocool X-Vision 2x Swiftech PWM Splitter 
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