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Live TV Stutters After Waking PC from Sleep

post #1 of 2
Thread Starter 
This may belong somewhere else, but I'm not sure... so here it is.

I just put a Hauppauge WinTV 2250 in my sig rig "The Water Ninja." The card is great aside from a few issues. It is designed to wake up the computer when you have a record time set, record your show and put the computer back to sleep. This works, but if I try to wake the computer and watch live TV, there is a video stutter every 3 seconds or so (it's very regular) until I restart the computer. There is no stutter in recorded video. The other problem I have is if I try to do a "restart" after waking the computer from sleep, it simply locks up during the restart process and I have to do a hard reset/shutdown.

I've been in contact with Hauppauge about the problem, but after 3 weeks they are still asking questions like "are you using the latest driver from our site." So they're pretty much useless. I have scoured the web for answeres but come up short. There is one forum I found with a bunch of people stating the same problem, but no fixes.

The current situation:

Fresh load of Windows 7 64 Ultimate with the latest drivers from manufacturer websites (drivers only, no bloatware).
ALL of the latest Windows updates.
And thats it. I configure Windows Meida center for the card and the run the test. Problem persists with this simplistic of a setup.

Information that may be important:
Current Motherboard Layout


I tried the X-Fi in one fo the 1x slots, but it wasnt even registering in device manager. This was the only configuration that seemed to allow both devices to show while at the same time now lowering the speed of my video card.
Jarvis
(26 items)
 
Pepto Pony
(12 items)
 
MrDVR
(15 items)
 
CPUMotherboardGraphicsRAM
AMD FX-8350 @ 4.8Ghz CROSSHAIR V FORMULA-Z MSI GTX 980 Gaming 4g 16Gb G. Skill Ripjaws 4x4 @ 1600 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 840 PRO 128Gb SSD Intel 160 Gb SSD Intel 250 Gb SSD Generic DVD-RW 
CoolingCoolingCoolingCooling
2 x Noctua (NF-P12-1300 )1300rpm Premium Silent... Alphacool NexXxos UT60 Full Copper Radiator 240 Noctua NF-A6X25 FLX Quiet Computer Cooling Fan ... NZXT Sentry Mesh Fan Controller w/ Five 30 watt... 
CoolingCoolingCoolingCooling
2 x Corsair Air Series SP120   COUGAR CF-V12H Vortex Hydro-Dynamic-Bearing  Monsoon 90° Rotary Angle Fitting - 5/8" - Red Bitspower Dual / Single D5 Top Upgrade Kit 100 ... 
CoolingCoolingCoolingCooling
ModMyToys DreamFlex Premium 3/8" ID Tubing Reta... Coolance Liquid Coolant Bottle, 700mL Fluoresce... Coolance PMP 450 Variable Speed D5 Pump Bitspower D5 Mod Top V2 Pom version 
OSMonitorKeyboardPower
Microsoft Windows 7 Ultimate Samsung KS8000 4k UHD 65" Microsoft Wireless Comfort 5000 Keyboard and Mouse SeaSonic M12II 750 
CaseAudio
My TV Stand Cabinet Creative Sound Blaster X-Fi Titanium 
CPUMotherboardGraphicsRAM
FX-4300 Gigabyte GA-78LMT-USB3 EVGA Geforce GTX 260 G.Skill Ripjaws X 
Hard DriveHard DriveOptical DriveCooling
Corsair SSD Samsung 7200 Laptop drive Some DVD Burner I took out of a dead Dell. Noctua NH-C12P SE14 
MonitorKeyboardPowerCase
Dell 19" 16:9 Logitec wireless Enermax 650w Apevia X-Cruiser3 Pink 
CPUMotherboardGraphicsRAM
A6-6400K Dual Core MSI A78M-E35 Onboard 4Gb G.Skill Ripjaws 1600Mhz (2 x 2) 
Hard DriveHard DriveOptical DriveCooling
Intel 320 SSD Western Digital 2.5" 1Tb 7200rpm  LG External Blue-ray Combo Drive Noctual NH-L9a 92mm SS02 
OSMonitorKeyboardPower
Windows 7 Ultimate 64bit Toshiba Regza 52" 1080p Logitech K400 Antec EarthWatts Green EA-380D 
CaseAudioOther
A piece of plywood and some zip ties. Onboard Hauppauge WinTV HVR-2250 dual tuner card. 
  hide details  
Reply
Jarvis
(26 items)
 
Pepto Pony
(12 items)
 
MrDVR
(15 items)
 
CPUMotherboardGraphicsRAM
AMD FX-8350 @ 4.8Ghz CROSSHAIR V FORMULA-Z MSI GTX 980 Gaming 4g 16Gb G. Skill Ripjaws 4x4 @ 1600 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 840 PRO 128Gb SSD Intel 160 Gb SSD Intel 250 Gb SSD Generic DVD-RW 
CoolingCoolingCoolingCooling
2 x Noctua (NF-P12-1300 )1300rpm Premium Silent... Alphacool NexXxos UT60 Full Copper Radiator 240 Noctua NF-A6X25 FLX Quiet Computer Cooling Fan ... NZXT Sentry Mesh Fan Controller w/ Five 30 watt... 
CoolingCoolingCoolingCooling
2 x Corsair Air Series SP120   COUGAR CF-V12H Vortex Hydro-Dynamic-Bearing  Monsoon 90° Rotary Angle Fitting - 5/8" - Red Bitspower Dual / Single D5 Top Upgrade Kit 100 ... 
CoolingCoolingCoolingCooling
ModMyToys DreamFlex Premium 3/8" ID Tubing Reta... Coolance Liquid Coolant Bottle, 700mL Fluoresce... Coolance PMP 450 Variable Speed D5 Pump Bitspower D5 Mod Top V2 Pom version 
OSMonitorKeyboardPower
Microsoft Windows 7 Ultimate Samsung KS8000 4k UHD 65" Microsoft Wireless Comfort 5000 Keyboard and Mouse SeaSonic M12II 750 
CaseAudio
My TV Stand Cabinet Creative Sound Blaster X-Fi Titanium 
CPUMotherboardGraphicsRAM
FX-4300 Gigabyte GA-78LMT-USB3 EVGA Geforce GTX 260 G.Skill Ripjaws X 
Hard DriveHard DriveOptical DriveCooling
Corsair SSD Samsung 7200 Laptop drive Some DVD Burner I took out of a dead Dell. Noctua NH-C12P SE14 
MonitorKeyboardPowerCase
Dell 19" 16:9 Logitec wireless Enermax 650w Apevia X-Cruiser3 Pink 
CPUMotherboardGraphicsRAM
A6-6400K Dual Core MSI A78M-E35 Onboard 4Gb G.Skill Ripjaws 1600Mhz (2 x 2) 
Hard DriveHard DriveOptical DriveCooling
Intel 320 SSD Western Digital 2.5" 1Tb 7200rpm  LG External Blue-ray Combo Drive Noctual NH-L9a 92mm SS02 
OSMonitorKeyboardPower
Windows 7 Ultimate 64bit Toshiba Regza 52" 1080p Logitech K400 Antec EarthWatts Green EA-380D 
CaseAudioOther
A piece of plywood and some zip ties. Onboard Hauppauge WinTV HVR-2250 dual tuner card. 
  hide details  
Reply
post #2 of 2
This isn't really a solution, but I thought I'd share my experience with a similar issue.

I was using AverMedia Duet a188 Tuner cards. LiveTV would stutter every few seconds however the recordings were fine and even skipping back 15 seconds and watching liveTV delayed worked fine. I also had times where my system wouldn't return from sleep mode properly (usually if it just went into a sleep mode and tried to wake up again withing 5 minutes), hard reboot was required. Sometimes my tuner cards wouldn't even show up in device manager after waking up successfully.

I tried everything to fix these issues, from what I researched I believe it had to do with my system being AMD based, though I couldn't thoroughly test this theory as I didn't have an intel chipset at the time.

Nothing I tried fixed the issue, and I tried for months until I decided to buy an HD HomeRun Dual instead. Now I have 3 of these running on my network have haven't had any playback issues since.
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