Overclock.net › Forums › AMD › AMD - General › R9 290X shutdown issues
New Posts  All Forums:Forum Nav:

R9 290X shutdown issues

post #1 of 18
Thread Starter 
So I upgraded (or downgraded, some might say) my GTX 780 Ti with an R9 290X in preparation for x2 4k res monitors 4 days ago.

I purchased a reference ASUS card and am experiencing shut down issues. Basically the card gets hot and shuts down, however they're designed to run at ~ 95c or thereabouts.

My question was whether anyone knows if the VRM on my MSI Z77 MPOWER could be affecting this and causing a thermal shutdown?

I have forced fan speed % to ~ 60% using MSI Afterburner and have found that leaving the fan speed % set to 'Auto' causes a system shutdown in about 5 minutes or less of playing any video game. (waterblock could not come sooner at this stage ;_; finalizing WC loop and getting that badboy installed asap!) ~


Rig is as follows:

Processor: Intel Core i7 3770K ‒ 5GHz
Video Card: ASUS Radeon R9 290X 4GB
Memory/RAM: 2x8GB G.Skill Trident X ‒ 2400 MHz
Motherboard: MSI Z77 MPOWER
Power Supply: Seasonic X-1050 ‒ 80+ GOLD
Case: Corsair Obsidian 900D
CPU Cooler: Corsair H100i w/ aftermarket SP120's
Storage: Western Digital Caviar Black ‒ 1TB ‒ x2
SSD: Intel 520 Series ‒ 180GB ‒ x2
Display Samsung U28D590D 28inch 4K UHD ‒ x2
Keyboard: White Keycool 84 Cherry MX Red
Mouse: Corsair Vengeance M65
Headset: Sennheiser HD598
Microphone: Audio Technica AT2035


Any help is appreciated. Currently have to run them clocked at ~ 850 MHz to be able to play anything for more than an hour. Frustrating as ****.
    
CPUMotherboardGraphicsRAM
Intel® Core™ i7-3770K MSI Z77 MPOWER ASUS Radeon R9 290X, 4GB G.Skill F3-2400C10Q-16GTX 16GB (2x8GB) 2400MHz 
Hard DriveHard DriveCoolingOS
Samsung 840 Pro Series 256GB SSD WD Caviar Black - 1TB Corsair Hydro Series H100i Windows 8.1 Pro 
MonitorMonitorKeyboardPower
Samsung U28D590D 28inch 4K UHD Samsung U28D590D 28inch 4K UHD White Keycool 84 Cherry MX Red Seasonic X-1050 - 80+ GOLD 
CaseMouseMouse PadAudio
Corsair Obsidian 900D Corsair Vengeance M65 - White SteelSeries 9HD ASUS Xonar STX Essence 
AudioAudioAudio
Corsair SP2500 2.1 Speakers Polk Buckle Over-ear Headphones Audio Technica AT2035 Condenser Microphone 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel® Core™ i7-3770K MSI Z77 MPOWER ASUS Radeon R9 290X, 4GB G.Skill F3-2400C10Q-16GTX 16GB (2x8GB) 2400MHz 
Hard DriveHard DriveCoolingOS
Samsung 840 Pro Series 256GB SSD WD Caviar Black - 1TB Corsair Hydro Series H100i Windows 8.1 Pro 
MonitorMonitorKeyboardPower
Samsung U28D590D 28inch 4K UHD Samsung U28D590D 28inch 4K UHD White Keycool 84 Cherry MX Red Seasonic X-1050 - 80+ GOLD 
CaseMouseMouse PadAudio
Corsair Obsidian 900D Corsair Vengeance M65 - White SteelSeries 9HD ASUS Xonar STX Essence 
AudioAudioAudio
Corsair SP2500 2.1 Speakers Polk Buckle Over-ear Headphones Audio Technica AT2035 Condenser Microphone 
  hide details  
Reply
post #2 of 18
Best way to see if the card is causing the issue is to run the card's fan at 100% and retest the system. If it still shuts down, despite the temperatures being under 90c let's say, I'd be inclined to think the Motherboard's VRM's could be a reasonable possibility.

Did you check the temperatures of the VRM's on your GPU by any chance?
And since you moved from Nvidia, did you clean the Nvidia drivers properly? Just a thought. smile.gif
X79-GCN
(22 items)
 
  
CPUMotherboardGraphicsRAM
Intel 3930K 4.5GHz HT GIGABYTE GA-X79-UP4 AMD R9-290X GEil Evo Potenza DDR3 2400MHz CL10 (4x4GB) 
Hard DriveCoolingCoolingCooling
Samsung 840 Pro 120GB EK Supremacy (CPU) NF F12's P/P (360 Rad)  NF A14's (420 Rad)  
CoolingCoolingCoolingCooling
XSPC Chrome Compression Fittings EK RES X3 150 Primochill PremoFlex Advanced LRT Clear 1/2 ID EK-FC (R9 290X) 
CoolingCoolingCoolingOS
EK D5 Vario Top-X  Phobya G-Changer V2 360mm Phobya G-Changer V2 420mm Win 10 x64 Pro 
MonitorKeyboardPowerCase
BenQ XR3501 35" Curved Corsair Vengeance K90 Seasonic X-1250 Gold (v2) Corsair 900D 
MouseAudio
Logitech G400s Senn HD 598 
  hide details  
Reply
X79-GCN
(22 items)
 
  
CPUMotherboardGraphicsRAM
Intel 3930K 4.5GHz HT GIGABYTE GA-X79-UP4 AMD R9-290X GEil Evo Potenza DDR3 2400MHz CL10 (4x4GB) 
Hard DriveCoolingCoolingCooling
Samsung 840 Pro 120GB EK Supremacy (CPU) NF F12's P/P (360 Rad)  NF A14's (420 Rad)  
CoolingCoolingCoolingCooling
XSPC Chrome Compression Fittings EK RES X3 150 Primochill PremoFlex Advanced LRT Clear 1/2 ID EK-FC (R9 290X) 
CoolingCoolingCoolingOS
EK D5 Vario Top-X  Phobya G-Changer V2 360mm Phobya G-Changer V2 420mm Win 10 x64 Pro 
MonitorKeyboardPowerCase
BenQ XR3501 35" Curved Corsair Vengeance K90 Seasonic X-1250 Gold (v2) Corsair 900D 
MouseAudio
Logitech G400s Senn HD 598 
  hide details  
Reply
post #3 of 18
You kinda posted in the wrong section but to answer your question, no I don't think the VRM's on that board would be causing the issue. Most MSI mobo's nowadays are pretty bulletproof and even more so for the high end M and X series.

It's probably due to the graphics card but I'm not sure why it would shut itself down unless your temps are just skyrocketing faster than the fan can keep up.

Try setting the fan to 100%, put on hearing protection, fire up GPU-Z for monitoring, and try a game or benchmark and see if the shutdown issue arises.
post #4 of 18
It's probably due to the video card. I doubt your motherboard VRMs are causing the issue since I'm assuming you had no problems with your 780ti.
 
Surface Pro 3
(7 items)
 
 
CPUMotherboardGraphicsRAM
Core i7 3720QM @ 2.6GHz/3.6GHz Turbo  HM77 Geforce GT650M 1GB GDDR5 @ 900MHz 16GB @ 1600MHz  
Hard DriveOSMonitor
256GB Samsung PM830 SSD OSX 10.8 Mountain Lion 2880x1800 Retina Display 
CPUGraphicsRAMHard Drive
Core i5-4300U @1.9GHz/2.5GHz Turbo Intel HD4400 8GB @ 1600MHz 256GB SSD 
OSMonitorKeyboard
Windows 8.1 Pro 2160x1440 ClearType HD  Surface Pro Type Cover 3 
  hide details  
Reply
 
Surface Pro 3
(7 items)
 
 
CPUMotherboardGraphicsRAM
Core i7 3720QM @ 2.6GHz/3.6GHz Turbo  HM77 Geforce GT650M 1GB GDDR5 @ 900MHz 16GB @ 1600MHz  
Hard DriveOSMonitor
256GB Samsung PM830 SSD OSX 10.8 Mountain Lion 2880x1800 Retina Display 
CPUGraphicsRAMHard Drive
Core i5-4300U @1.9GHz/2.5GHz Turbo Intel HD4400 8GB @ 1600MHz 256GB SSD 
OSMonitorKeyboard
Windows 8.1 Pro 2160x1440 ClearType HD  Surface Pro Type Cover 3 
  hide details  
Reply
post #5 of 18
Thread Starter 
Quote:
Originally Posted by BradleyW View Post

Best way to see if the card is causing the issue is to run the card's fan at 100% and retest the system. If it still shuts down, despite the temperatures being under 90c let's say, I'd be inclined to think the Motherboard's VRM's could be a reasonable possibility.

Did you check the temperatures of the VRM's on your GPU by any chance?
And since you moved from Nvidia, did you clean the Nvidia drivers properly? Just a thought. smile.gif

Is there software I can d/l to check GPU VRM's? http://i.imgur.com/c8Lejpt.png - GPU Temp @ 47 °C ~

Nvidia drivers are completely removed from my PC. I actually reformatted/repaired my OS partition for an unrelated reason but yeah, Nvidia stuff is 100% all gone, onboard VGA is disabled.

Running the R9 290X on two separate rails of my Seasonic X-1050.

Seriously struggling to think of why I'm still getting shut downs other than the fact that my motherboard's VRM's are potentially ****ed/****/worn out; although the board is "specced to overclock" as mentioned in many reviews/by MSI themselves. (they actually do 24 hour burn in's on all their MPOWER series at 4.6 GHz) ~


Thinking thinking thinking. :l
Edited by Rozayz - 4/25/14 at 9:42am
    
CPUMotherboardGraphicsRAM
Intel® Core™ i7-3770K MSI Z77 MPOWER ASUS Radeon R9 290X, 4GB G.Skill F3-2400C10Q-16GTX 16GB (2x8GB) 2400MHz 
Hard DriveHard DriveCoolingOS
Samsung 840 Pro Series 256GB SSD WD Caviar Black - 1TB Corsair Hydro Series H100i Windows 8.1 Pro 
MonitorMonitorKeyboardPower
Samsung U28D590D 28inch 4K UHD Samsung U28D590D 28inch 4K UHD White Keycool 84 Cherry MX Red Seasonic X-1050 - 80+ GOLD 
CaseMouseMouse PadAudio
Corsair Obsidian 900D Corsair Vengeance M65 - White SteelSeries 9HD ASUS Xonar STX Essence 
AudioAudioAudio
Corsair SP2500 2.1 Speakers Polk Buckle Over-ear Headphones Audio Technica AT2035 Condenser Microphone 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel® Core™ i7-3770K MSI Z77 MPOWER ASUS Radeon R9 290X, 4GB G.Skill F3-2400C10Q-16GTX 16GB (2x8GB) 2400MHz 
Hard DriveHard DriveCoolingOS
Samsung 840 Pro Series 256GB SSD WD Caviar Black - 1TB Corsair Hydro Series H100i Windows 8.1 Pro 
MonitorMonitorKeyboardPower
Samsung U28D590D 28inch 4K UHD Samsung U28D590D 28inch 4K UHD White Keycool 84 Cherry MX Red Seasonic X-1050 - 80+ GOLD 
CaseMouseMouse PadAudio
Corsair Obsidian 900D Corsair Vengeance M65 - White SteelSeries 9HD ASUS Xonar STX Essence 
AudioAudioAudio
Corsair SP2500 2.1 Speakers Polk Buckle Over-ear Headphones Audio Technica AT2035 Condenser Microphone 
  hide details  
Reply
post #6 of 18
Thread Starter 
Quote:
Is there software I can d/l to check GPU VRM's? http://i.imgur.com/c8Lejpt.png - GPU Temp @ 47 °C ~
Quote:
Originally Posted by Clairvoyant129 View Post

It's probably due to the video card. I doubt your motherboard VRMs are causing the issue since I'm assuming you had no problems with your 780ti.

Zero.
    
CPUMotherboardGraphicsRAM
Intel® Core™ i7-3770K MSI Z77 MPOWER ASUS Radeon R9 290X, 4GB G.Skill F3-2400C10Q-16GTX 16GB (2x8GB) 2400MHz 
Hard DriveHard DriveCoolingOS
Samsung 840 Pro Series 256GB SSD WD Caviar Black - 1TB Corsair Hydro Series H100i Windows 8.1 Pro 
MonitorMonitorKeyboardPower
Samsung U28D590D 28inch 4K UHD Samsung U28D590D 28inch 4K UHD White Keycool 84 Cherry MX Red Seasonic X-1050 - 80+ GOLD 
CaseMouseMouse PadAudio
Corsair Obsidian 900D Corsair Vengeance M65 - White SteelSeries 9HD ASUS Xonar STX Essence 
AudioAudioAudio
Corsair SP2500 2.1 Speakers Polk Buckle Over-ear Headphones Audio Technica AT2035 Condenser Microphone 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel® Core™ i7-3770K MSI Z77 MPOWER ASUS Radeon R9 290X, 4GB G.Skill F3-2400C10Q-16GTX 16GB (2x8GB) 2400MHz 
Hard DriveHard DriveCoolingOS
Samsung 840 Pro Series 256GB SSD WD Caviar Black - 1TB Corsair Hydro Series H100i Windows 8.1 Pro 
MonitorMonitorKeyboardPower
Samsung U28D590D 28inch 4K UHD Samsung U28D590D 28inch 4K UHD White Keycool 84 Cherry MX Red Seasonic X-1050 - 80+ GOLD 
CaseMouseMouse PadAudio
Corsair Obsidian 900D Corsair Vengeance M65 - White SteelSeries 9HD ASUS Xonar STX Essence 
AudioAudioAudio
Corsair SP2500 2.1 Speakers Polk Buckle Over-ear Headphones Audio Technica AT2035 Condenser Microphone 
  hide details  
Reply
post #7 of 18
Quote:
Originally Posted by Rozayz View Post


Zero.


You can probably verify this by testing your new video card in another PC. Or you can try putting your 780ti back in or another video card and stress testing your PC to isolate the problem. I'm pretty sure it's your 290X though. This might have been a sign not to upgrade/downgrade. :redface.gif
Edited by Clairvoyant129 - 4/25/14 at 9:48am
 
Surface Pro 3
(7 items)
 
 
CPUMotherboardGraphicsRAM
Core i7 3720QM @ 2.6GHz/3.6GHz Turbo  HM77 Geforce GT650M 1GB GDDR5 @ 900MHz 16GB @ 1600MHz  
Hard DriveOSMonitor
256GB Samsung PM830 SSD OSX 10.8 Mountain Lion 2880x1800 Retina Display 
CPUGraphicsRAMHard Drive
Core i5-4300U @1.9GHz/2.5GHz Turbo Intel HD4400 8GB @ 1600MHz 256GB SSD 
OSMonitorKeyboard
Windows 8.1 Pro 2160x1440 ClearType HD  Surface Pro Type Cover 3 
  hide details  
Reply
 
Surface Pro 3
(7 items)
 
 
CPUMotherboardGraphicsRAM
Core i7 3720QM @ 2.6GHz/3.6GHz Turbo  HM77 Geforce GT650M 1GB GDDR5 @ 900MHz 16GB @ 1600MHz  
Hard DriveOSMonitor
256GB Samsung PM830 SSD OSX 10.8 Mountain Lion 2880x1800 Retina Display 
CPUGraphicsRAMHard Drive
Core i5-4300U @1.9GHz/2.5GHz Turbo Intel HD4400 8GB @ 1600MHz 256GB SSD 
OSMonitorKeyboard
Windows 8.1 Pro 2160x1440 ClearType HD  Surface Pro Type Cover 3 
  hide details  
Reply
post #8 of 18
Thread Starter 
Quote:
Originally Posted by Clairvoyant129 View Post

You can probably verify this by testing your new video card in another PC. Or you can try putting your 780ti back in or another video card and stress testing your PC to isolate the problem. I'm pretty sure it's your 290X though. This might have been a sign not to upgrade/downgrade. :redface.gif

Without even benchmarking / playing a game at 100% fan speed, I know it's a thermal issue - whether or not it's related to the R9 290X is another question entirely. I had zero issues with the 780 Ti and used it for well over 3 months clocked quite high.

---

Just tried playing BF4, as I joined the game and it "tabbed" into the game after the "Loading Level" message had initialized etc, PC shut down during the transition to Fullscreen mode. Same thing happened during Unigine Heaven benchmark when changing from 1600x900 Windowed to 1920x1080 Fullscreen. Thinking about it, the issue has only existed when alt-tabbing to and from Fullscreen games/apps.

Edit: These are [obviously] during idle, but I can 150% confirm that the shutdown only occurs when tabbing to/from Fullscreen games/apps. http://i.imgur.com/eHGszNv.png - are those Voltages about right? Anyone able to spot anything out of the norm? oO

R9 290X reached a max of 69 °C after 11 minutes of Unigine Heaven and system shutdown instantly when I alt tabbed from Fullscreen to screen capture HWMonitor to post here, hah.
Edited by Rozayz - 4/25/14 at 10:24am
    
CPUMotherboardGraphicsRAM
Intel® Core™ i7-3770K MSI Z77 MPOWER ASUS Radeon R9 290X, 4GB G.Skill F3-2400C10Q-16GTX 16GB (2x8GB) 2400MHz 
Hard DriveHard DriveCoolingOS
Samsung 840 Pro Series 256GB SSD WD Caviar Black - 1TB Corsair Hydro Series H100i Windows 8.1 Pro 
MonitorMonitorKeyboardPower
Samsung U28D590D 28inch 4K UHD Samsung U28D590D 28inch 4K UHD White Keycool 84 Cherry MX Red Seasonic X-1050 - 80+ GOLD 
CaseMouseMouse PadAudio
Corsair Obsidian 900D Corsair Vengeance M65 - White SteelSeries 9HD ASUS Xonar STX Essence 
AudioAudioAudio
Corsair SP2500 2.1 Speakers Polk Buckle Over-ear Headphones Audio Technica AT2035 Condenser Microphone 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel® Core™ i7-3770K MSI Z77 MPOWER ASUS Radeon R9 290X, 4GB G.Skill F3-2400C10Q-16GTX 16GB (2x8GB) 2400MHz 
Hard DriveHard DriveCoolingOS
Samsung 840 Pro Series 256GB SSD WD Caviar Black - 1TB Corsair Hydro Series H100i Windows 8.1 Pro 
MonitorMonitorKeyboardPower
Samsung U28D590D 28inch 4K UHD Samsung U28D590D 28inch 4K UHD White Keycool 84 Cherry MX Red Seasonic X-1050 - 80+ GOLD 
CaseMouseMouse PadAudio
Corsair Obsidian 900D Corsair Vengeance M65 - White SteelSeries 9HD ASUS Xonar STX Essence 
AudioAudioAudio
Corsair SP2500 2.1 Speakers Polk Buckle Over-ear Headphones Audio Technica AT2035 Condenser Microphone 
  hide details  
Reply
post #9 of 18
Could be tripping an OCP on one of the +12V lines.
Try with another 8-Pin connector from a different plug on the PSU and test again.
TheSadFlute
(16 items)
 
DyingHeart
(17 items)
 
 
CPUMotherboardGraphicsRAM
i7-6700K TUF Sabertooth MSI 1080 Ti 16GB 2400MHz C15 
Hard DriveHard DriveHard DriveCooling
Corsair 480GB LE 3TB WD Green Sammy 500GB 850 EVO H100i 
OSMonitorKeyboardPower
Windows 7 Pro  BenQ XR3501 Logitech G710+ EVGA G2 750W 
CaseMouseAudioAudio
Cooler Master Stryker Logitech G602 Asus Strix Nakamichi 5.1 
CPUMotherboardGraphicsRAM
Phenom II X4 965BE  Sapphire 790X Zotac GTX650  4GB Corsair 1066 DDR2 (1GBx4) 
Hard DriveHard DriveCoolingCooling
G.Skill Phoenix Pro 120GB WD 2TB Green Stock 3x120mm UQ fans 
OSMonitorKeyboardPower
W7 Pro SP1 x64 LG 21' 1680x1050 Genius  Corsair CX600 
CaseMouseMouse PadAudio
Gigabyte  E-Blue Mazer XFX WarPad On-board 
Audio
Logitech G35 
  hide details  
Reply
TheSadFlute
(16 items)
 
DyingHeart
(17 items)
 
 
CPUMotherboardGraphicsRAM
i7-6700K TUF Sabertooth MSI 1080 Ti 16GB 2400MHz C15 
Hard DriveHard DriveHard DriveCooling
Corsair 480GB LE 3TB WD Green Sammy 500GB 850 EVO H100i 
OSMonitorKeyboardPower
Windows 7 Pro  BenQ XR3501 Logitech G710+ EVGA G2 750W 
CaseMouseAudioAudio
Cooler Master Stryker Logitech G602 Asus Strix Nakamichi 5.1 
CPUMotherboardGraphicsRAM
Phenom II X4 965BE  Sapphire 790X Zotac GTX650  4GB Corsair 1066 DDR2 (1GBx4) 
Hard DriveHard DriveCoolingCooling
G.Skill Phoenix Pro 120GB WD 2TB Green Stock 3x120mm UQ fans 
OSMonitorKeyboardPower
W7 Pro SP1 x64 LG 21' 1680x1050 Genius  Corsair CX600 
CaseMouseMouse PadAudio
Gigabyte  E-Blue Mazer XFX WarPad On-board 
Audio
Logitech G35 
  hide details  
Reply
post #10 of 18
Thread Starter 
Quote:
Originally Posted by eXXon View Post

Could be tripping an OCP on one of the +12V lines.
Try with another 8-Pin connector from a different plug on the PSU and test again.

I have none spare. Powering a thing or two heh. http://i.imgur.com/qn0OXSf.jpg
    
CPUMotherboardGraphicsRAM
Intel® Core™ i7-3770K MSI Z77 MPOWER ASUS Radeon R9 290X, 4GB G.Skill F3-2400C10Q-16GTX 16GB (2x8GB) 2400MHz 
Hard DriveHard DriveCoolingOS
Samsung 840 Pro Series 256GB SSD WD Caviar Black - 1TB Corsair Hydro Series H100i Windows 8.1 Pro 
MonitorMonitorKeyboardPower
Samsung U28D590D 28inch 4K UHD Samsung U28D590D 28inch 4K UHD White Keycool 84 Cherry MX Red Seasonic X-1050 - 80+ GOLD 
CaseMouseMouse PadAudio
Corsair Obsidian 900D Corsair Vengeance M65 - White SteelSeries 9HD ASUS Xonar STX Essence 
AudioAudioAudio
Corsair SP2500 2.1 Speakers Polk Buckle Over-ear Headphones Audio Technica AT2035 Condenser Microphone 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel® Core™ i7-3770K MSI Z77 MPOWER ASUS Radeon R9 290X, 4GB G.Skill F3-2400C10Q-16GTX 16GB (2x8GB) 2400MHz 
Hard DriveHard DriveCoolingOS
Samsung 840 Pro Series 256GB SSD WD Caviar Black - 1TB Corsair Hydro Series H100i Windows 8.1 Pro 
MonitorMonitorKeyboardPower
Samsung U28D590D 28inch 4K UHD Samsung U28D590D 28inch 4K UHD White Keycool 84 Cherry MX Red Seasonic X-1050 - 80+ GOLD 
CaseMouseMouse PadAudio
Corsair Obsidian 900D Corsair Vengeance M65 - White SteelSeries 9HD ASUS Xonar STX Essence 
AudioAudioAudio
Corsair SP2500 2.1 Speakers Polk Buckle Over-ear Headphones Audio Technica AT2035 Condenser Microphone 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: AMD - General
Overclock.net › Forums › AMD › AMD - General › R9 290X shutdown issues