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Windows 7/8.1 BSOD Issues

post #1 of 4
Thread Starter 
I am having trouble with my computer crashing. I built my computer last July, and it has been having problems ever since.

I typically experience the BSOD's while gaming on steam, and their frequency varies. Sometimes I can go an hour or two without one, while other times I'll have a blue screen within twenty minutes. I have spent countless hours on Google searching for a solution and have tried every stress test I have come across. Furmark, Prime95, Memtest, Checkdsk, etc. and I've checked and rechecked all of my drivers...all to no avail. I have just recently upgraded from Windows 7 to Windows 8.1, on a hopeful whim this would somehow fix my issue...it didn't.

I took the computer to a business to be diagnosed, they told me (twice) that they could not replicate the problem, but instead told me I was missing a SM BUS driver, which they claimed they installed as a fix. That didn't work either. I'm in dire straits now, and could really use an expert eye on my logs.



PC Specs (CPUID CPU-Z Report):
https://www.dropbox.com/s/skeipl7aiv9aj9d/CPUID.txt


DxDiag report:
https://www.dropbox.com/sh/tazcospop2szlgn/AABiBT1YTxSSbg4s5RoTAGQPa/DxDiag.txt

Crash Dumps:
https://www.dropbox.com/sh/tazcospop2szlgn/AABSrnvF7sxxmJ6V7D_D0PPsa/051514-13328-01.dmp
https://www.dropbox.com/sh/tazcospop2szlgn/AAB_MUdZrn14cdLB66Mgovcga/051514-12968-01.dmp
https://www.dropbox.com/sh/tazcospop2szlgn/AAA_CjJ95DacZW4BmPUMPuoDa/051514-11984-01.dmp
https://www.dropbox.com/sh/tazcospop2szlgn/AABwiDJOmgm2ayYL0S5iqal4a/051514-11937-01.dmp
https://www.dropbox.com/sh/tazcospop2szlgn/AADltdGaWIfN0QIv3N3oHdp0a/051414-34406-01.dmp


Thank you for your help and any information you can provide.
post #2 of 4

What are the complete specs of your computer? CPU-Z doesn't cover everything. All I really got from CPU-Z there is that you have the 4670K in the Gigabyte Z87X-D3H with Corsair CMX8GX3M2A1600C9 for memory. It also looks like you are using onboard video (?).

 

So tell us what else you have. When you list the PSU, list the make and the model.

 

Also, mention if anything is overclocked and what's overclocked and how high.


Edited by TwoCables - 5/15/14 at 10:44pm
It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
  hide details  
Reply
It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
  hide details  
Reply
post #3 of 4
Thread Starter 
Thanks for the reply.

Motherboard: GIGABYTE GA-Z87X-D3H
CPU: Intel i5-4670K
RAM: CORSAIR XMS 8GB (2 x 4GB) 240-Pin DDR3 1600 (PC3 12800)
Video Card: ASUS GTX650-E-2GD5 GeForce GTX 650 2GB 128-bit GDDR5 PCI Express 3.0
Optical Drive: Lite-On IT iHAS124-04b
Hard Drive: Western Digital Black WD1002FAEX 1TB 7200 RPM 64MB Cache
Power Supply: Thermaltake SMART M750W


Nothing is overclocked.

Normally I'm using the latest nVIDIA drivers, however I currently have them uninstalled trying to narrow down the issue. Perhaps that's why is appears I'm using the on board video.

Thanks again for the help.
Edited by tomlarose - 5/15/14 at 10:58pm
post #4 of 4
I looked at the mini-dump files you shared with this tool: http://www.nirsoft.net/utils/blue_screen_view.html

If you want to look at it yourself with that program, in the top half you select the crash, in the bottom half you'll see the background of some entries highlighted with a color. Those are the modules inside the core of Windows that were active at the time of the crash.

The first column is their file name on disk. You can google that file name and read up on what it does. You can also search for the file on C: and look at the file's properties details to see which company built it, can then guess what hardware device it's for or know if it's a part of Windows when it's Microsoft.

You'll notice that each crash mentions different stuff. Most of the things mentioned have file names that shows that they belong to Windows. Those things are built by Microsoft and usually safe against crashes. The NVIDIA driver is mentioned once.

Because every crash mentions something else, I'd suspect some important hardware involved in everything not working right. You said you already checked everything like memtest, chkdsk, etc. and did not find anything, so that's pretty annoying.

A thing you might not have tried is running this command at an Admin command prompt:

sfc /scannow

That's a tool built into Windows that will check all Windows files for corruption and replace them with the original files if needed. "Admin command prompt" means you type "command prompt" into Start and right-click on the search result and select "run as admin". You can use the PC while this Windows file test runs. If it finds something, that does not have to mean anything. File corruption can simply come from all those crashes you had.

I'd try updating BIOS and all drivers you can get your hands on. Updating BIOS is quite safe on your Gigabyte board as it has a backup BIOS chip.

This forum post has a bunch of unreleased beta BIOS versions:

http://forums.tweaktown.com/gigabyte/28441-gigabyte-latest-beta-bios-13.html#post275114

Here's a BIOS where people updated the modules inside the BIOS to the newest stuff they could find:

http://forums.tweaktown.com/gigabyte/48085-gigabyte-modified-bios.html#post462866

Here's all kinds of newer drivers for hardware used on Gigabyte boards:

http://forums.tweaktown.com/gigabyte/30530-latest-overclocking-programs-system-info-benchmarking-stability-tools.html
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