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Can't Diagnose my Computers problem.

461 views 15 replies 5 participants last post by  Faster_is_better 
#1 ·
Hi thank you for help in advance. So lately i've been gaming on pc. Well i only use it for gaming so thats when i notice when things aren't working right.

my rig:
cpu fx 6300. 4.6ghz. ( knocked back to stock once things started being wierd)
asus sabertooth 990fx motherboard
msi 6950 sli
8gigs patriot memory
crucial 120gig ssd
WD 500 gig HD
corsair hx1000 powersupply

At first when i was gaming it would just freeze. Screen would look almost as if it was a video driver error. this is in about a 3 day span. after a day of random freezes while gaming it came up with a screen.( ill include pics) that said boot manger can't load press control alt delete . this was after one of the freezes and during the restart after. It wouldn't boot. Then i looked up some stuff and ran a windows 7 disk repair. it said 1 error found. It was with the boot. Now it booted. Now while playing it gave me a blue screen instead of just freezing. i decided to do a fresh install of windows on the ssd. since i've done a few fresh installs. 3 i think. its still being wierd. Its came to a point now that i can't get windows to boot up after a install. now it goes to a black screen that says windows 98 and its a command prompt. I'm trying to diagnose what is messing me up. i feel like its hardware. at one point during the windows installs and messing in bios to try to get it to boot it wasn't reconzing my ssd in the section in the ueif bios where you can drag whatever boot device you want in front and so on and so forth. but it would show the ssd in boot options. once time it wouldnt' recognize ssd at all. The sata ports are kinda being wierd. Could a motherboard gone bad cause these. considering i can't get it to install a fresh windows and have it work normal makes me thing somethings up with my mobo. i don't really now. I am pretty sure that i have a OS on my 500gig WD but it won't boot either. i used that before the ssd. I'm not the best at describing whats gong on so i'll do my best to be prompt to answer any questions you have about how i descriped something.

 
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#2 ·
You know what this reminds me of when my HX1000 was dying it would do almost the same thing as what your PC is doing so i would try another PSU if you have one, at least you can see if the problem is still there or goes away if you try
 
#4 ·
Software cant tell you if your HDD is dying or broken, i have had drives that where on their last legs yet every program i ran to test them said they where fine, so it could still be a problem with one of your HDD´s.
 
#5 ·
Could be a lot of things, but it sounds like the hard drive/OS was getting corrupted by something. Could be something as simple as a SATA cable, but could be motherboard SATA ports or hard drive going south on you too.

So you might check the BIOS and double check, make sure everything is set to stock, then strip down to bare components needed to boot into the OS. 1 stick of ram, and hdd plugged in, try different SATA ports and different hard drives if you can.

You might also check and see if there is an updated BIOS you can flash to your motherboard, or research to see if your version has had some known issues like this. Occasionally they fix some things in those BIOS revisions.
 
#7 ·
Quote:
Originally Posted by christoph View Post

Check Voltages first with Aida64 or HWmonitor
Thats a total waste of time as software cant give you any numbers that are true.
 
#10 ·
Here's what i was thinking. Hoping all well agree it isn't my cpu. I don't think its cpu myself.

I'll pull all hard drives off this working computer i have and add the one ssd i have for the non working computer. I'll use the working computer to make sure that ssd well work. As long as it takes windows 7 smooth without any of the errors i was getting in the other tower I'll assume its good. If people say it could be cpu i could do cpu swap first. If still not working i could do mobo swap. if it works after mobo swap i can assume its mobo? is that a good way to diagnose it or to much work? I hate the case on this old computer. It could use a new powersupply too. My sabertooth is under warranty still so if i get it replaced i could but the new board in a new case.
 
#11 ·
if i update my bios of my mobo using a flash drive what format should that flash drive be in. in the past i've tried updating but it well never work. I've used the same bios version on the mobo the whole 1 .5 yrs i think i've had it. no problems yet. but ill check everything.
 
#12 ·
updated bios worked. i just never put the usb stick in the correct usb hole for bios updating. after bios update it took a fresh instal of windows 7. but now its giving me errors still involving drive and booting error. i come back to the computer after a little bit of being on and it is black screen and in the top lef corner it says somthing similar to. can't access media storage , remove media and restart again. or something like that. if i control alt delte it restarts and goes back to the same screen . If i give it a hard shutdown it well turn on and boot up like normal. just with the normal error that windows didnt' shut down properly.
 
#13 ·
This is the direction that i'm leaning. So this is what i'm putting together. The new message had to do with the ssd or hardrive, whatever is hooked to the sata not being there. Well i did a video card swap and laid my case down and i unpluged the sata and power to the ssd. After i did the swap i forgot to plug the cables back into the ssd. when i turned the computer on i got the same message the computer was giving to me when it couldn't boot. Seems to me that the message basically is saying it can't find the harddrive. I think my sata controller is going out?
 
#14 ·
Quote:
Originally Posted by pg965BE View Post

This is the direction that i'm leaning. So this is what i'm putting together. The new message had to do with the ssd or hardrive, whatever is hooked to the sata not being there. Well i did a video card swap and laid my case down and i unpluged the sata and power to the ssd. After i did the swap i forgot to plug the cables back into the ssd. when i turned the computer on i got the same message the computer was giving to me when it couldn't boot. Seems to me that the message basically is saying it can't find the harddrive. I think my sata controller is going out?
So you confirmed that the hard drive/ssd were working fine in another PC? Did you try to swap the PSU also? It does sound like something to do with the SATA ports if you have known good hard drives connected, and good power source to the drives as well.

I guess if you had a pci-e or pci SATA controller you could plug one in and see if it recognized the drives fine, that would pretty much tell you that the motherboard is the problem, dead or malfunctioning SATA ports. If you can swap the motherboard, that could help diagnose the issue, but yeah that would take some work, you would have to tear apart both pc's (assuming they are compatible).

Definitely strange that it can boot into Windows sometimes then starts having the issue shortly after, I would have also suggested to set BIOS/UEFI back to default settings but when you flashed with the new one it should already be on default. I don't know if there are some strange settings that can make your hard drives get corrupt, or maybe you need to check and make sure that they are in the proper load order in the BIOS?
 
#15 ·
yea bios are set at default and the boot order is right. The error i'm getting now.... might have said this earlier. I've been leaving it and after awhile it eventually crash and restart. it goes to a blue screen first that says windows is corupt or something is wrong and it does the whole dumping cache thing then it restarts and goes to a black screen that says ," reboot and select proper boot device or insert boot media in selected boot devices and press a key", If i just press a key it well restart, show the screen saying press delete to go to bios. then goes back to the error screen. if i go into the bios after the error it well not show me my hard drive. After that if i turn computer all way off it well boot up normally. If i look it well show me the harddrive in bios after the repower. It well eventually go through the same cycle. next step is i'll format my ssd on this other pc, make sure it works then put it on the sabertooth and see what happens. I feel like the motherboard is just loosing the hard drive all the sudden. It blue screens and says something is wrong with windows and does the cache dump thing( whats wrong is windows suddenly disappeared cause the ssd was lost). I have no clue how much a raid card is. i feel i've seen them before for cheap. well some are cheap. i want to do that however if i can prove it is sata. The board has warranty left on it and i'd want to get it replaces. and instead of buying raid card i'll have to pay for shipping haha. Just to confirm, I don't think there's anyway my cpu well make my computer not be able to find my ssd or its very unlikely right. next step i have to do is prove my ssd is good. I'm confident it is tho. i had 1ssd and 1 hd in it and the hd has a os on it. it would not boot up as well. i got same errors with that hd as i did the ssd after the ssd had a clean install on it. Idea, may not be best way but. If i formatted the ssd on my other tower that isn't working in the sabertooth computer and use it for awhile with no errors.. day or 2. errors were happening fast enough when i was gaming to figure it out. but if it didnt' give me errors and i prove the hard drive was good still. wouldn't' that almost be like swapping mobo's. I say this because lets just say that its not the power supply or ram or cpu or anything else. Lets say could only be the mobo or harddrive. That might be the lazy way and leaving to many variables tho.
 
#16 ·
Quote:
Originally Posted by pg965BE View Post

yea bios are set at default and the boot order is right. The error i'm getting now.... might have said this earlier. I've been leaving it and after awhile it eventually crash and restart. it goes to a blue screen first that says windows is corupt or something is wrong and it does the whole dumping cache thing then it restarts and goes to a black screen that says ," reboot and select proper boot device or insert boot media in selected boot devices and press a key", If i just press a key it well restart, show the screen saying press delete to go to bios. then goes back to the error screen. if i go into the bios after the error it well not show me my hard drive. After that if i turn computer all way off it well boot up normally. If i look it well show me the harddrive in bios after the repower. It well eventually go through the same cycle. next step is i'll format my ssd on this other pc, make sure it works then put it on the sabertooth and see what happens. I feel like the motherboard is just loosing the hard drive all the sudden. It blue screens and says something is wrong with windows and does the cache dump thing( whats wrong is windows suddenly disappeared cause the ssd was lost). I have no clue how much a raid card is. i feel i've seen them before for cheap. well some are cheap. i want to do that however if i can prove it is sata. The board has warranty left on it and i'd want to get it replaces. and instead of buying raid card i'll have to pay for shipping haha. Just to confirm, I don't think there's anyway my cpu well make my computer not be able to find my ssd or its very unlikely right. next step i have to do is prove my ssd is good. I'm confident it is tho. i had 1ssd and 1 hd in it and the hd has a os on it. it would not boot up as well. i got same errors with that hd as i did the ssd after the ssd had a clean install on it. Idea, may not be best way but. If i formatted the ssd on my other tower that isn't working in the sabertooth computer and use it for awhile with no errors.. day or 2. errors were happening fast enough when i was gaming to figure it out. but if it didnt' give me errors and i prove the hard drive was good still. wouldn't' that almost be like swapping mobo's. I say this because lets just say that its not the power supply or ram or cpu or anything else. Lets say could only be the mobo or harddrive. That might be the lazy way and leaving to many variables tho.
If you reformat a hard drive in another PC and prove it is OK, then that won't really tell you if the sabertooth is bad, it will only tell you that the hard drive is good. But determining the hard drives you are using, are good is item to cross off as being faulty. You just keep proving that each component is alright until you find the one that isn't
tongue.gif


You might try searching google on that issue too, "blue screen hard drives disappear" or something like that. Maybe that can give you some other ideas.

Also CPU's rarely die unless they are stressed very hard, or you do something really bad like putting in a lot of voltage by mistake and leaving it. CPU is probably one of the last things I would ever suspect to die unless I knew it had been overclocked poorly or run at extremes before.

Can you post a list of all the things you checked so far and if they are good or not? maybe even throw a short description of how you tested.

Something like this (for example):

cpu - ?
memory - OK - tested with memtest+ , ran with 1 stick only tested good
hard drive - OK - tested in separate PC
psu - OK - tested in another pc
 
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