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[Official] ASUS ROG Swift PG278Q Owner's club - Page 327

post #3261 of 6154
Quote:
Originally Posted by ACallander View Post

I submitted my RMA and requested an advanced cross shipment through the vip support so I'm waiting for a reply and info. I also emailed the director of support stating that only having a display for four months and it not functioning properly I requested a cross shipment or refund.


Sent from my iPhone using Tapatalk

Good hope it works out for you. The amount of money we spend on this monitor and it has this many problems. I was seriously tempted to sell this one and go Benq Gsync but the picture quality is definitely better on the Swift.
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writer21
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post #3262 of 6154
Quote:
Originally Posted by bunja View Post

Hi all

Fresh new to owning rog swift.
Since i bought it I did have some issues. it seems like an EB seriers(November?)
Out of the box bezel had a nasty bulb on the left side and the whole left side is a bit more wobbly then right side.
After deciding to return it I started to mess with bezel and after applying some pressure it clicked back in and is now ok, top of the bezel has some smaller spacing from the screen.
Backlight bleed is there mostly from lower left but not really noticable.
I do not have other issues I can tell, but..

When i got it it was dark and I was using it on default brightness and contrast (80/50) since then Ive tried all Ive read here used tft, pcmonitor and asus icc profile with their respective settings, I tried lowering contrast as low as 15 and brightness to 0 but i still get considerable eye strain with it, it just doesnt feel right. All my combinations used rgb 100, after a while i used rgb setting to 75, 75, 75 and contrast 30, brightness 12 and it immediately seemed better,

my question is - does rgb user mode 75,75,75 is like choosing normal or cool or none of the above?

Anyone else having eye strain problems?

I did at the start since the brightness was too high plus headache, but after an aspirin and turning down the brightness it went away, no eye strain problems afterwards.

It could be you may be sensitive to PWM dimming, or it could just be because of a new monitor since it almost always takes some getting used to whenever I get a new one. If you came from a 1080p it will take some time to adjust, but it should only take a few days to a week.

If you think the build quality is not as good as you like, best exchange or do RMA, personally I have not run into those problems with the Swifts I've tested. (Ran into other problems though)

Try Brightness 35 Contrast 45, having contrast too low or too high is not a good thing so try keeping it in the middle somewhere, and adjust brightness till it feels comfortable for you. As for RGB I found that Swift's default is pretty good already, there wasn't any need to turn it down to 75, but who knows maybe your panel differ a little. To answer your question 75, 75, 75 is technically none of the above, I find everything other than default user mode feels off, and generally make minor adjustments if there is a need from there.
post #3263 of 6154
I did come from 1080p (bad one, by the standards I guess - Samsung T260HD), I am mostly in low, or none existant lighting environment so i tend to keeep brightness very low. I tried upping it back to 100,100,100 user mode and immediately started feeling pain (b/c - 35/45).
I do hope it is a matter of switching to 1440p, PWM dimming sensitivity sounds like something that can't be solved.

Build quality is not what i would expect from the price tag, especially since I had to physically push the bezel back in place on a an expensive monitor, but risk of returning it and waiting for another with chance of getting even worse one (bad pixels or other stuff) changed my mind from sending it back. It has a 60 month guarantee from the place I bought it, so if something goes wrong they will either need to fix it or get me a new one. I hope.
From what i can read (not without hurting eyes) is that people tend to develop problems during few months, I am hoping mine is later batch so it will not get any worse.

Update: that 75 rgb setting is not really ideal either, still "feel" it on my eyes. Must be something else.
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post #3264 of 6154
Quote:
Originally Posted by ACallander View Post

I submitted my RMA and requested an advanced cross shipment through the vip support so I'm waiting for a reply and info. I also emailed the director of support stating that only having a display for four months and it not functioning properly I requested a cross shipment or refund.


Sent from my iPhone using Tapatalk

Good luck getting a cross shipment..I waited 2 weeks and nothing.. So i regular RMA it for repair.. They should get it tomorrow. And hopefully i will get it back before Xmass..LOL.. Oh BTW I did the vip support and it states they will get back to you with in 48 hours...BS!!!!!!! It took them a week to reply back.. And i already ship monitor back for repair...I am not mad..But this is a joke...
post #3265 of 6154
Tomorrow(friday) they will deliver my swift, this is my second swift, the first one had issues. Just in case im not lucky with my second swift im going to rma it not to refund my money just in case it under 30 days refundable...

I wanna play bf4 but i dont want to go back to 1080p and 60hz with vsync on or adaptive vsync my gameplay sucks...
Edited by vladz - 12/11/14 at 10:32pm
post #3266 of 6154
this monitor:

https://geizhals.at/acer-g7-g277husmidp-um-hg7ee-007-a1203911.html

use the same panel of the swift---

at moment i hate the pricetag of the swift
post #3267 of 6154
And another one bites the dust! Sitting here on the ASUS RMA page.. just get the spinny circle icon for the past 30 minutes. On hold with their customer support. mad.gif
post #3268 of 6154
Quote:
Originally Posted by wyant50 View Post

And another one bites the dust! Sitting here on the ASUS RMA page.. just get the spinny circle icon for the past 30 minutes. On hold with their customer support. mad.gif

What was the problem with it and which month was it manufactured? Just compiling information so a bit curious. XD
post #3269 of 6154
How can I tell when it was manufactured? My issue was blurry/fuzzy font and pixel inversion.
post #3270 of 6154
Quote:
Originally Posted by Neosai View Post

http://www.lagom.nl/lcd-test/inversion.php

Take one of the pattern and resize your browser, when the pattern covers less than 50% of the screen it may turn green. Example like this:

https://www.youtube.com/watch?v=kW6shJS4oxk

If you don't see the color change you are probably okay, even though not 100% guaranteed that is related to the screen door effect. Sadly I can only test it when I have the panel in front of me since my approach is less scientific, I run though a series of games to test for the pattern whenever I get a Swift, I have narrowed down several games in my library that will show me if the inversion problem is present.

Oh and don't worry about the flickering on the test pattern if it happens, most LCD panel will not pass those tests perfectly anyways.

I Think that's just how it is supposed to be.

My Benq XL2720Z turns 'green' on the 2A and 2B tests, but only at certain positions while scrolling. It goes from green, to grey, to green, to grey, alternating, etc etc all depending on how far up or down the image is.

4a and 4b tests go from light to dark grey, instead of green to grey.
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