So my replacement side panel showed up today. Not only is it warped just like the one I have, it is also bent - sort of creased in 2 separate places. The box is all beat to hell. Not very well packaged. These panels seem to warp if you look at them wrong. They would have to be really well packed to make it through shipping undamaged. So now I have a replacement panel that is just as bad as the one I have, and it has shipping damage on top of that.
The joy begins. I will post this on the service ticket and wait for the run to start. I have this feeling I am going to learn to live with a warped side panel...
Not Happy !
Originally Posted by SpeedyIV
I submitted a ticket at Corsair about my warped solid side panel on 7/7/16, and uploaded a PDF of the sales receipt. I got a response back on 7/12/16 from a Brian T apologizing for the delayed response and asking for photos of the warped side panel. I wrote back and said that I did not understand why I had to send photos and that I was not sure if the damage would show up in a photo of a black panel. I also mentioned that you had kindly responded to me on this forum and acknowledged that there was an issue with the side panels of the 780T warping. I kind of let it fall to the wayside as I was still in the build and modify process so the side panel was not installed anyway. On 7/22/16, I uploaded photos of the side panel installed on the frame. If I push it so it does not pop out on the front, it pops out in the back. If I push that side in, it pops out in the front. It is so warped that the panel won't stay on unless I hold onto it. I sent 4 photos. Since then I have heard nothing. It took 4 days to get the first response. Now its been 4 days since I posted the photos.
Since I am now done digging in the guts every night, I would like to get the replacement side panel so I can button the thing up. The Corsair ticket number is #6796069. Is it possible you could check into the status of my request to have this warped panel replaced? The window panel is also slightly out but I think I can live with that. I have not had it mounted due to working inside all the time so I will try putting that panel on and see how bad it is but I would like to get the replacement solid side sent to me ASAP. Can you help me out with this? I will post the pics here if you want.
Many thanks !