I recently bought this case. Fingers were crossed to get one with out quality issues as from what i read it has some. Baby got delivered to my home and the box was in almost perfect shape i might add. I carefully unpacked it. At first glance i was like ooooo weeee.... sexy. But then it was like noooooooooooo. The window side panel door wasn't flush. At the back top left corner and down the side its bows out like either the door or the frame is bent. My guess its the door as the case it self looks very symmetrical and has no visible damage. I tried to adjust the door but when when i press it in, it just bulges back out. Now the door does stay shut but dam is it ugly. When you stand back and look at it, it looks like its not shut properly. Its not flush and looks like your car door when you dont fully shut it...
Defiantly cant use this for my new build. Bummer.
Ive been frequenting this thread the week prior buying this case to make sure it was the right one for me. It sure is beautiful. I see that some have had these issues but i decided that it cant be that wide spread of door quality problems so i took the chance and failed.
I didnt immediately lose hope tho. as i read some got a replacement panel sent to them and all was well. I see one recent user is still struggling tho.
So in staid of posting here i called corsair. Corsair said to make a ticket. So i made a ticket. Just received a response this evening. my rma is approved.. Yaaaaaa... Oh wait a second. Please follow the return info emailed to you. Please print label and attach to your RMA. They want me to send them the case? Cant be. They must be referring to the door. They really want this door back? Alright then.
Ok so i print label and notice place postage here. *** really. I have to pay postage from Canada to the US on a case i bought 2 days ago with quality issues. Yeah no thanks. Thats ridiculous. Im sorry but it is. Return shipping from me in canada to there will cost like $50. Yeah not happening. Pretty disappointed to be honest. Quality issues like this on a premium case are not acceptable but can happen i understand but to then have to pay more money to have it straiten out is appalling.
I sure hope all you other guys who had either window scratch issues or bent doors and got new doors didnt actually pay more money to these guys to get a defect free case.Edited by criskoe - 8/29/16 at 12:05am