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ASUS X99 Motherboard Series - Official Support Thread (North American users only) - Page 1292

post #12911 of 15867
Quote:
Originally Posted by KickAssCop View Post

I have a weird issue. My GSkill ram no longer works correctly in the motherboard. I have G Skill Ripjaws 4, DDR 4 2666 15-15-15-35 1T Quad Channel ram. Only 2 sticks are being recognized. Nothing else. Also the two sticks only now work at 2133 MHz. Putting them on 2666 causes a crash or system does not show display.

I have thus far done the following.

Reset bios.
Cleaned slots.
Moved every single stick slot to slot to see which slots are cooked. They are the ones only on the left hand side of the CPU (slots A1, B1, A2, B2).
Reseated CPU.
Tried every possible combination of 1, 2, 3, and 4 sticks on all slots. I tried running the 4 sticks in only A2, B2, C2 and D2 slots and computer doesn't even boot up with RAM ERROR led lit.
All rams work fine.
Computer was working at 2666, 15-15-15-35 1T prior. All sticks were working fine until a slight mishap I had. For some reason even using slots C1 and D1 (default for 2 sticks) the ram is not functioning at 2666 but is fine at 2133.

Btw, CPU-Z reads them correctly and says I have 16 GB with proper timings and stuff. All rams work fine individually. Slots on left hand side of processor do not seem to be recognized/shown in motherboard bios.

XMP is disabled in bios (can that be a problem)?

Ideas?
had a problem like this with my x99-a. On the right side the ram slots where unstable. I RMAd the board. Still waiting
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post #12912 of 15867
Quote:
Originally Posted by Streetdragon View Post

had a problem like this with my x99-a. On the right side the ram slots where unstable. I RMAd the board. Still waiting


As are we, to know what this minor mishap was biggrin.gif
post #12913 of 15867
Hey all ive got a weird issue with my R5E board and was hoping to get some help, first of all my specs
Win 10
R5E (original not 3.1 etc)
5930 K stock clock
32gb Corsair Dominator Platinum DDR4-3000
Titan X SC stock clock
SM951 512gb using the M.2 slot and Uefi
2x WD Black in Raid 1
EKWB Monoblock
Ax1200i

So on to the issue, a few months ago my computer would boot up and just sit a the windows loading screen with the circle not even showing up. I would simply cut the power using either the PSU switch or the button the front of the case and it would boot up like normal. some times it requires multiple times doing this.

This is telling me the computer is passing bios with no issues and its getting to the OS on the drive.

about a month after this started, the computer would never boot to windows, just sit with the windows loading screen. At this point I plugged in a CD drive, rebooted, and loaded windows 10 from the CD and do a system repair. Some times the repair would work, some times I would have to restore from the last backup (takes a long time btw)

So this has been the annoying but only happened during startup until now. For the last few weeks, when the computer has been running it will literally just shut off, wait one - two seconds then boot back up. This happens regardless if I am gaming or if im not even in the same room. I thought this may be PSU related as I would flip the switch on the PSU and I remember all the LEDs on the board would be out when it shuts off. I had the PSU replaced under RMA and still no effect.

I upgraded the Bios of the board to 3202 and its still doing it. The times are random and windows event log only shows that the system was shutdown un expectedly which tells me its something hardware related. Ive ran a mem test and memory all clears, ive dropped the bios back to different versions with no luck either. I thought this may be temperature related but all temps are fine and stay around 26-31C

Also, I was thinking of RMA'ing the board with asus but since I wanted to have the IO shield on the board with the water blocks I cut the heat pipe between the two. I assume this will void the warranty?

If so does anyone here have the mofset / io shield cover they would want to sell or let me barrow for a fee?

Im very close to just getting an edition 10 board and being done with it.
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post #12914 of 15867
Quote:
Originally Posted by KedarWolf View Post

Quote:
Originally Posted by Kbird View Post

Hi KW , thanks a lot , much appreciated , thumb.gif

I don't think my 5820K will do anything like your system but I am new to X99 so am hoping this will give me some insights to this Board and OCing on the X99 platform, especially with adaptive voltages etc , I have always gone the manual route till now.

I have an adaptive profile I can load but I find I always have instabilities when I use adaptive/offset.

But when I get home from work I'll add an attachment with the profile.


Thanks KW that could be helpful too.


On a side Note

New Processor arrived yesterday and after much playing in the bios (still not sure what I set) I finally got it to Boot and I was able to get Win10 Installed and Updated , however since it is a CPU from RMA I decided to Run IPDT on it and to my surprise it fails with an IMC Error , run it about 6 times so far with 5 fails on the IMC and one on the CPU (Frequency) , so it looks like I may need another RMA .

Could it be a fault with the MB or perhaps a bios issue with 601 ? Anyone else seen this issue? Does anyone else use IPDT for a quick test ? is it dependent on other software perhaps , eg the dotnet Frame work?

Thanks.
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post #12915 of 15867
Thread Starter 
Quote:
Originally Posted by Biggu View Post

Hey all ive got a weird issue with my R5E board and was hoping to get some help, first of all my specs
Win 10
R5E (original not 3.1 etc)
5930 K stock clock
32gb Corsair Dominator Platinum DDR4-3000
Titan X SC stock clock
SM951 512gb using the M.2 slot and Uefi
2x WD Black in Raid 1
EKWB Monoblock
Ax1200i

So on to the issue, a few months ago my computer would boot up and just sit a the windows loading screen with the circle not even showing up. I would simply cut the power using either the PSU switch or the button the front of the case and it would boot up like normal. some times it requires multiple times doing this.

This is telling me the computer is passing bios with no issues and its getting to the OS on the drive.

about a month after this started, the computer would never boot to windows, just sit with the windows loading screen. At this point I plugged in a CD drive, rebooted, and loaded windows 10 from the CD and do a system repair. Some times the repair would work, some times I would have to restore from the last backup (takes a long time btw)

So this has been the annoying but only happened during startup until now. For the last few weeks, when the computer has been running it will literally just shut off, wait one - two seconds then boot back up. This happens regardless if I am gaming or if im not even in the same room. I thought this may be PSU related as I would flip the switch on the PSU and I remember all the LEDs on the board would be out when it shuts off. I had the PSU replaced under RMA and still no effect.

I upgraded the Bios of the board to 3202 and its still doing it. The times are random and windows event log only shows that the system was shutdown un expectedly which tells me its something hardware related. Ive ran a mem test and memory all clears, ive dropped the bios back to different versions with no luck either. I thought this may be temperature related but all temps are fine and stay around 26-31C
.

Could be a number of things, from some kind of board level OCP to the PSU having an issue.
post #12916 of 15867
hey guys! so i have a question about my X99-A/usb 3.1 motherboard. My post time is kinda slow, i have like 10.6 seconds before post, after post Windows will boot in 4.5 sec. On the motherboard vga led stays on for alot of seconds before post (with my primary gpu-> amd 7770 but it's the same effect with my backup gpu ->nv 8400gs). What seems to be the problem? I've disabled dram training, enabled fast/cold boot. I will attach my bios settings if someone wants to take a closer look... If someone has some suggestions i'm open to anything . Thanks !

4.2safe_setting.txt 30k .txt file
post #12917 of 15867
I discovered on my x-99 deluxe II last night that by disabling all boot options except my actual boot device, I reduced my post time by at least 10 seconds(it was pretty absurd before). I would try that and see if it helps.
    
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post #12918 of 15867
Quote:
Originally Posted by Balozaibar View Post

hey guys! so i have a question about my X99-A/usb 3.1 motherboard. My post time is kinda slow, i have like 10.6 seconds before post, after post Windows will boot in 4.5 sec. On the motherboard vga led stays on for alot of seconds before post (with my primary gpu-> amd 7770 but it's the same effect with my backup gpu ->nv 8400gs). What seems to be the problem? I've disabled dram training, enabled fast/cold boot. I will attach my bios settings if someone wants to take a closer look... If someone has some suggestions i'm open to anything . Thanks !

4.2safe_setting.txt 30k .txt file


You are not alone my 5820K from RMA is doing the same thing on the New X99A II I got to replace a defective /3.1 version. The CPU is also failing the IPDT tool with an IMC Error , I am thinking it is a bios issue but Intel has just replied that they will send another CPU just in case.
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post #12919 of 15867
Hello,

I'm having some trouble with my Rampage V Extreme I received as an RMA. The old board I am returning due to one of the bios' not functioning.

Everything with the replacement seems fine so far except I am having trouble with the sound. Upon booting into Windows I'm getting some constant low volume static, and every time I click on something or anytime the computer is displaying something new on screen I'm also getting a popping sound. In addition to that I am not able to get any sounds in windows to play. This is happening for both the speakers and the headphones. The only time I am able to hear anything at all from them is when I do the audio check for 5.1 sound and the rear right speaker plays the test tune albeit it sounds a bit muffled, when it tests the other speakers I just hear a popping/clicking sound.


I've tried uninstalling and reinstalling the newest realtek drives from ASUS's website and it's no help.

I'm not sure if this is related or not, but when I received the new motherboard it all looked basically brand new except for the Supreme FX chip; it's chrome was all smudged from what I assumed was somebody's fingers. I thought that was odd, but wiped with a cloth and it looked perfectly fine after.

Any ideas for me to try and remedy this? Did I get a bad replacement board? I sure hope not.
Edited by Tych-0 - 7/22/16 at 2:11pm
post #12920 of 15867
Quote:
Originally Posted by Kbird View Post

Quote:
Originally Posted by Balozaibar View Post

hey guys! so i have a question about my X99-A/usb 3.1 motherboard. My post time is kinda slow, i have like 10.6 seconds before post, after post Windows will boot in 4.5 sec. On the motherboard vga led stays on for alot of seconds before post (with my primary gpu-> amd 7770 but it's the same effect with my backup gpu ->nv 8400gs). What seems to be the problem? I've disabled dram training, enabled fast/cold boot. I will attach my bios settings if someone wants to take a closer look... If someone has some suggestions i'm open to anything . Thanks !

4.2safe_setting.txt 30k .txt file


You are not alone my 5820K from RMA is doing the same thing on the New X99A II I got to replace a defective /3.1 version. The CPU is also failing the IPDT tool with an IMC Error , I am thinking it is a bios issue but Intel has just replied that they will send another CPU just in case.
It looks as though the 5820k (and the 5930k) are not listed for that program. I see lots of Haswell-E, Broadwell-E, and Skylake processors missing.

Edit: I intend to try this on my processor before I bother doing an RMA for RAM, and I just noticed they were not listed. Articles I've seen suggest it works with those processors, though - some since 2015 - so I'm not sure why Intel hasn't updated the list if they work.
Edited by stargate125645 - 7/22/16 at 2:25pm
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