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ASUS X99 Motherboard Series - Official Support Thread (North American users only) - Page 1404

post #14031 of 15878
Quote:
Originally Posted by Kbird View Post

Quote:
Originally Posted by djgar View Post

Quote:
Originally Posted by mbze430 View Post

death to AISuite! thumb.gif

I'll settle with ignoring it - less messy biggrin.gif


Well another nail in the Coffin for AiSuite ......today's Win10 .222 Update is causing an Error in DipAwayMode file DIPcTDPAction.dll

I thought I uninstalled it 2-3 months ago ....I guess it doesn't uninstall properly after all ...? or a system restore/imaging for the last Win10 Update (.187) put it back?

I am getting a black screen for about 3-5 mins after the lockscreen ,then it clears to the usual Desktop and I have an access violation error with......


Acces violation at address 030E0272 in module DIP4cTDPAction.dll


Online post at File.net...
it is part of the ASUS AI Suite III that I installed with my new motherboard. Everything I've read is people saying it is causing errors, as I have witnessed. I'm going to try it on a clean Windows install and see if that helps.

Path to DipAwayMode.exe is: C:\Program Files (x86)\ASUS\AI Suite III\DIP4\DIPAwayMode


- uninstalling AiSuite does not help by the looks ..so far

- Uninstalling Asus Thermal Control did not help...


PS : My other system did not have this issue.... not a Asus MB...so no AiSuite ever.


Edit: Even Asus AiSuite Cleaner III cannot Clean the system as something is still running...



KB


I have not been able to fix the 5min Black screen at Boot , I even uninstalled the Update and let it try again and I have tried manually removing AiSuite and used the AiSuite Cleaner program ,though there is no feedback from it , so I can't tell if it worked or not .....

So with my Raid0 Array issues as well, I am thinking a Clean install of Win10 is due , does anyone know how to tell if their SSD is compatible with the Bios Secure Erase function , I haven't found the "list" at Asus Support per the warning in the Bios. Do they mean the Device QVL for each Motherboard? My Samsung EVO 250GB is not on it , but the 1TB version is.

Thanks.

KB.
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post #14032 of 15878
If you can boot from a different disk I found that switching the disk format from MBR to GPT and back took care of some wacky disk formatting from a previous RAID array that was preventing me from using the disk properly.
post #14033 of 15878
Quote:
Originally Posted by djgar View Post

If you can boot from a different disk I found that switching the disk format from MBR to GPT and back took care of some wacky disk formatting from a previous RAID array that was preventing me from using the disk properly.


I was just going to Erase the Drive and start with a fresh Win10 but Samsung Magician can't make the Boot USB since I am in Raid and I'm not sure if the Bios Utility is compatible as Asus has not produced a Secure Erase list since 2014 that I could find. I'd prefer to Secure Erase it and know I am starting Clean but may have to just use the diskpart -clean command during install instead. Or perhaps an old Parted Magic Boot Disk
though I am not sure it is compatible either....


KB
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post #14034 of 15878
Quote:
Originally Posted by Kbird View Post

I was just going to Erase the Drive and start with a fresh Win10 but Samsung Magician can't make the Boot USB since I am in Raid and I'm not sure if the Bios Utility is compatible as Asus has not produced a Secure Erase list since 2014 that I could find. I'd prefer to Secure Erase it and know I am starting Clean but may have to just use the diskpart -clean command during install instead. Or perhaps an old Parted Magic Boot Disk
though I am not sure it is compatible either....

KB

I take it you don't have a disk management DVD like Paragon's Hard Disk Manager or Achronis? My Hard Disk Manager DVD has all kinds of utilities for cleaning and erasing hard drives / SSDs plus excellent image back ups and such, and works fine with RAID volumes.
post #14035 of 15878
Quote:
Originally Posted by Jpmboy View Post

try bios 1701 on the r5E
ah - for benching, the R5E-10 or SOC are good choices (and different $$$). thumb.gif
Quote:
Originally Posted by Jpmboy View Post

try bios 1701 on the r5E
ah - for benching, the R5E-10 or SOC are good choices (and different $$$). thumb.gif

Ok here is update.

Tried CPU on X99 Champion, it is working.
Memtest on RAM's , All good.
Using RAMs on M8I , no BSOD or anythng.
Using same SSD on M8I and Z97 system, No BSOD.

So problem narrows down to R5E.
Bios - 3301 on Both.
Earlier Bios 2 was showing Code 53, now after coping Bios from 1 to 2 that error code has vanished and board boots up in Bios 2.
But same BSOD remains there.

Now what to expect ?
Bad socket , all pins as in place.
Bad Dimm slots ?

If i use only Windows installation USB/DVD with no drives connected to the board , it gives same BSOD.
If i use SSd/HDD containing previously working Winows7/10, same BSOD.

I think i will do RMA.redface.gif
Edited by Johny Boy - 9/30/16 at 2:04pm
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post #14036 of 15878
Quote:
Originally Posted by djgar View Post

Quote:
Originally Posted by Kbird View Post

I was just going to Erase the Drive and start with a fresh Win10 but Samsung Magician can't make the Boot USB since I am in Raid and I'm not sure if the Bios Utility is compatible as Asus has not produced a Secure Erase list since 2014 that I could find. I'd prefer to Secure Erase it and know I am starting Clean but may have to just use the diskpart -clean command during install instead. Or perhaps an old Parted Magic Boot Disk
though I am not sure it is compatible either....

KB

I take it you don't have a disk management DVD like Paragon's Hard Disk Manager or Achronis? My Hard Disk Manager DVD has all kinds of utilities for cleaning and erasing hard drives / SSDs plus excellent image back ups and such, and works fine with RAID volumes.

I have been using MTPW or AOMEI for a While but have not ever noticed an option to do a Secure Erase , but worth looking into.

they maybe something on the KYHI WinPE Boot Disk too I can try....

You would think Samsung would have a bootable ISO to download for this but no... or at least allow the making of the ISO if in RAID.


KB.
Edited by Kbird - 9/30/16 at 2:14pm
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post #14037 of 15878
Quote:
Originally Posted by Johny Boy View Post

Quote:
Originally Posted by Jpmboy View Post

try bios 1701 on the r5E
ah - for benching, the R5E-10 or SOC are good choices (and different $$$). thumb.gif
Quote:
Originally Posted by Jpmboy View Post

try bios 1701 on the r5E
ah - for benching, the R5E-10 or SOC are good choices (and different $$$). thumb.gif

Ok here is update.

Tried CPU on X99 Champion, it is working.
Memtest on RAM's , All good.
Using RAMs on M8I , no BSOD or anythng.
Using same SSD on M8I and Z97 system, No BSOD.

So problem narrows down to R5E.
Bios - 3301 on Both.
Earlier Bios 2 was showing Code 53, now after coping Bios from 1 to 2 that error code has vanished and board boots up in Bios 2.
But same BSOD remains there.

Now what to expect ?
Bad socket , all pins as in place.
Bad Dimm slots ?

If i use only Windows installation USB/DVD with no drives connected to the board , it gives same BSOD.
If i use SSd/HDD containing previously working Winows7/10, same BSOD.

I think i will do RMA.redface.gif


Same issue on 1901 or 1701 that JPMBoy recommended ?

Does Boot Device LED Stay on ? it was a x07 BSOD correct ? perhaps you have a corrupt Intel Sata/Raid OROM on 3301?


KB.
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post #14038 of 15878
Quote:
Originally Posted by Kbird View Post

Same issue on 1901 or 1701 that JPMBoy recommended ?

Does Boot Device LED Stay on ? it was a x07 BSOD correct ? perhaps you have a corrupt Intel Sata/Raid OROM on 3301?


KB.
Tried 1701,3301. Same result.
Initially BSOD started on 1901 so updated BIOS to 3301.
While reseating cpu gives me following error on screen :

" When raid configuration was built, ensure to set sata configuration to raid mode."

It's something to do with board and it's either raid/sata drivers which is causing bug check on USB/drives.
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post #14039 of 15878
Quote:
Originally Posted by Johny Boy View Post

Quote:
Originally Posted by Kbird View Post

Same issue on 1901 or 1701 that JPMBoy recommended ?

Does Boot Device LED Stay on ? it was a x07 BSOD correct ? perhaps you have a corrupt Intel Sata/Raid OROM on 3301?


KB.
Tried 1701,3301. Same result.
Initially BSOD started on 1901 so updated BIOS to 3301.
While reseating cpu gives me following error on screen :

" When raid configuration was built, ensure to set sata configuration to raid mode."

It's something to do with board and it's either raid/sata drivers which is causing bug check on USB/drives.



I don't know the R5E , but perhaps someone will remember which Bios also changes the Intel OROM , I remember it happening on the X99A-3.1 I had , I thought it was 1901 but maybe not, it also changed the ME Firmware at the same time... perhaps try an even earlier bios?


KB.
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post #14040 of 15878
Quote:
Originally Posted by Kbird View Post

Quote:
Originally Posted by Johny Boy View Post

Quote:
Originally Posted by Kbird View Post

Same issue on 1901 or 1701 that JPMBoy recommended ?

Does Boot Device LED Stay on ? it was a x07 BSOD correct ? perhaps you have a corrupt Intel Sata/Raid OROM on 3301?


KB.
Tried 1701,3301. Same result.
Initially BSOD started on 1901 so updated BIOS to 3301.
While reseating cpu gives me following error on screen :

" When raid configuration was built, ensure to set sata configuration to raid mode."

It's something to do with board and it's either raid/sata drivers which is causing bug check on USB/drives.



I don't know the R5E , but perhaps someone will remember which Bios also changes the Intel OROM , I remember it happening on the X99A-3.1 I had , I thought it was 1901 but maybe not, it also changed the ME Firmware at the same time... perhaps try an even earlier bios?


KB.
Bios update can change Intel orom but how will a working bios(1901) will update itself ? frown.gif
Will try earlier version if it can solve the problem but i am getting the feel that it's something to do with Raid , Sata and BIOS.
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