Overclock.net › Forums › Intel › Intel Motherboards › ASUS X99 Motherboard Series - Official Support Thread (North American users only)
New Posts  All Forums:Forum Nav:

ASUS X99 Motherboard Series - Official Support Thread (North American users only) - Page 1537

post #15361 of 15447
Quote:
Originally Posted by Agent-A01 View Post

Quote:
Originally Posted by ericeod View Post

Can you please go into your bios and take a screenshot (F12 with a Fat 32 formatted flash drive installed) of your boot devices and boot priority? Im wandering if the Windows Boot is condigured to be the first boot device.

The 960 pro is the only boot-able device in the system.
Only had a blank 1TB 850 ssd as a spare that wasn't powered on.

Maybe it's a bug with X99-As bios..

He meant that if Windows Boot Manager is not listed 1st , then the Computer won't boot ie the system is seeing something other that your 960 as the Boot device and it is not finding a OS because of that....
KB2
(17 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 5820K X99-A II Gigabyte G1 - GTX 970 Corsair Vengenance 32GB @3000mhz 
Hard DriveHard DriveOptical DriveCooling
Samsng 850 EVO 250GB WD Black 640GB x3 in Raid 0 Array DVD RW Corsair H80iGT Water Cooler 
CoolingOSMonitorKeyboard
(3) x 200mm Case Fans Win10 (2) Benq BL3200 32" + (2) NEC 23" M$ Natural 
PowerCaseMouseMouse Pad
Corsair TX HAF 922 Logitech RB-22 Trackball Mionix SARGAS Desktop 
Audio
Onboard 
  hide details  
Reply
KB2
(17 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 5820K X99-A II Gigabyte G1 - GTX 970 Corsair Vengenance 32GB @3000mhz 
Hard DriveHard DriveOptical DriveCooling
Samsng 850 EVO 250GB WD Black 640GB x3 in Raid 0 Array DVD RW Corsair H80iGT Water Cooler 
CoolingOSMonitorKeyboard
(3) x 200mm Case Fans Win10 (2) Benq BL3200 32" + (2) NEC 23" M$ Natural 
PowerCaseMouseMouse Pad
Corsair TX HAF 922 Logitech RB-22 Trackball Mionix SARGAS Desktop 
Audio
Onboard 
  hide details  
Reply
post #15362 of 15447
Quote:
Originally Posted by Kbird View Post

He meant that if Windows Boot Manager is not listed 1st , then the Computer won't boot ie the system is seeing something other that your 960 as the Boot device and it is not finding a OS because of that....
Yes... I took a screenshot showing my boot order (Ive got 2 SSDs in RAID 0) with the Boot manager first. The FAT 32 formatted USB drive is showing up because it was plugged in to save my screenshot.

My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
6850K ASUS X99-A eVGA GTX 1060 32Gb Team Vulcan DDR4 3000 Cas 15 
Hard DriveHard DriveHard DriveCooling
OS: Crucial M500 Seagate HDD Samsung F3 H100i 
OSMonitorKeyboardPower
Windows 10 Pro 64 Samsung KU6300 40" Corsair K70 Vengeance Seasonic Gold 750W 
CaseMouse
Phantek Enthoo Pro M Logitech G9X 
  hide details  
Reply
My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
6850K ASUS X99-A eVGA GTX 1060 32Gb Team Vulcan DDR4 3000 Cas 15 
Hard DriveHard DriveHard DriveCooling
OS: Crucial M500 Seagate HDD Samsung F3 H100i 
OSMonitorKeyboardPower
Windows 10 Pro 64 Samsung KU6300 40" Corsair K70 Vengeance Seasonic Gold 750W 
CaseMouse
Phantek Enthoo Pro M Logitech G9X 
  hide details  
Reply
post #15363 of 15447
Quote:
Originally Posted by Kbird View Post

He meant that if Windows Boot Manager is not listed 1st , then the Computer won't boot ie the system is seeing something other that your 960 as the Boot device and it is not finding a OS because of that....

It Is listed as a bootable device there.
post #15364 of 15447
Quote:
Originally Posted by jeffreysousa View Post

Anyone ever figure out getting the Thunderbolt EX 3 card to work with the X99 Deluxe-II? I'd given up hope after a brief (but painful) stint trying to get my Thunderbolt card recognized when I first got this motherboard a few months ago. But now I need to connect to a Thunderbolt-only RAID at work, so I have to dive back in. I've tried putting the card in each PCIE slot, made sure the header cable was plugged in to the mobo.

I've tried every reasonable solution currently out there, including many from this forum (the uninstall/reinstall mambo of the woefully outdated Thunderbolt drivers from Asus' site, starting with and without the card physically plugged in, disabling CSM and fast boot, screwing around with cache sizes and enabling a bunch of acronyms I don't even understand in the BIOS). Nothing. No Thunderbolt devices recognized when I start Windows with the drive plugged in.

My setup:

i7-6850K
64 GB RAM
1x M.2 500 GB drive on the motherboard
PCIEX16_1 Titan X Pascal
PCIEX16_2 Blackmagic DeckLink Mini Monitor 4K
PCIEX16_3 Empty
PCIEX16_4 Another M.2 500 GB drive
PCIEX16_5 Thunderbolt EX 3 card

Running Windows 10 Creators Update.
Curiously, when I am in the part of the BIOS that allows you to set a PCIE "generation" (1-3) per PCIE Slot, it says "NOT DETECTED" for my Thunderbolt card, no matter which slot I place it in. Seems even the BIOS can't see the card. Possible the Thunderbolt 3 EX card itself is dead? I don't know if I can RMA just the card...it shares a serial number with the mobo as a whole, and I definitely don't want to dismantle and send in the mobo.

Thanks,
Jeff

I had quite a fight with mine - Also X99 Deluxe II. I finally got it working and got it to show up. I tested the USB-C and it worked. I never tested video. While trying to get the card working (as Asus offers basically ZERO information on the details or BIOS settings), I managed to find posts from several others suffering through it. These posts offer insight into BIOS settings that I would never have never known how to set, or even that they affected operation of the TB card. I got my card to work in PCIE slots 3 and 4. I never got it to work in slot 5 (the bottom slot).

I also has problems with PCIE Power Management being set to OFF (D3) as opposed to ON (D0). I am attaching a ZIP document that is a composite of the helpful posts I found and the things I tried and observed while trying to get the card to work. I cannot vouch for how anything suggested in this document will work for you but I finally did get my TB card to work. I encountered some strange (to me) interactions with my video cards (2 R9-290X running in Cross Fire) that I never did figure out. That said, take a look at the attached documents. It is the result of many hours of searching and many hours of trial and error.

I used SIV to track down the TB card. SIV also showed me the Power Management issue. Some screen shots are in the Zip file of what to look for. If you don't know, SIV is a VERY powerful free utility that can read just about every sensor and data dumps from every device in your system. It is not very intuitive to use as it was written by a programmer as a tool for himself and other programmers. It is written by a guy named Ray who pretty much runs the Corsair forums for cooling and Corsairs very buggy LINK software. Ray did not link the way LINK worked so he wrote SIV to replace it. SIV has since evolved FAR past replacing Corsair Link, and it can show detailed info about your PCIE busses - and pretty much everything else. You can download SIV at http://rh-software.com/

I also am attaching a hard to find Asus ThunderboltEX 3 User Giude and BIOS screen shots of my final settings that worked.

I hope some of this helps you out. If you do get it working, I would love to hear about your path to solution. ThunderboltUserGuideandMiscTips.zip 2493k .zip file AsusX99DeluxeIITB3BIOSSettings.zip 210k .zip file
Speedy IV
(12 items)
 
  
CPUMotherboardGraphicsGraphics
Intel I7-5820K ASUS X99-Delxue II ASUS R9290-DC20C-4GD5 ASUS R9290-DC20C-4GD5 
RAMHard DriveHard DriveHard Drive
G.Skill F4-3333C16Q-32GTZB Samsung 850 Pro Samsung 850 Pro Western Digital Caviar Black 
CoolingOSPowerCase
Corsair H110i GT Windows 10 Pro 64 Bit EVGA SuperNOVA 1200 P2 Corsari 780T (Black) 
  hide details  
Reply
Speedy IV
(12 items)
 
  
CPUMotherboardGraphicsGraphics
Intel I7-5820K ASUS X99-Delxue II ASUS R9290-DC20C-4GD5 ASUS R9290-DC20C-4GD5 
RAMHard DriveHard DriveHard Drive
G.Skill F4-3333C16Q-32GTZB Samsung 850 Pro Samsung 850 Pro Western Digital Caviar Black 
CoolingOSPowerCase
Corsair H110i GT Windows 10 Pro 64 Bit EVGA SuperNOVA 1200 P2 Corsari 780T (Black) 
  hide details  
Reply
post #15365 of 15447
Dude!!! This is so incredibly helpful. Thank you for taking the time to put all of this together. I am about to dig through the material you sent and see if I can get this Thunderbolt EX 3 card working! I've already wasted almost another full day (today) playing Tetris with the PCIE slots. Still, nothing. I learned about SIV only last night, but just redownloaded at your suggestion. I will keep you updated for sure. What's a little scary (to me) about my current situation is that I can't get the BIOS to even detect the card, nor is it showing up in Windows Device Management.

This is my current set up...in which the Thunderbolt card isn't even a blip on anyone's radar:

https://www.dropbox.com/s/fldjem0ngq757cx/thunderbolt_help_me.jpg?dl=0
post #15366 of 15447
Been messing around for about a few hours but still no good. I tried putting the Thunderbolt EX3 card in PCIe 2.0 x16_2, and then PCIe x16_4, the latter with PCH DMI ASPM and ASPM enabled, but no luck.

I'm starting to wonder if I actually have a busted Thunderbolt EX3 card (though I did briefly have this working when I first built the machine in October...didn't use TBolt for a couple months coincidentally, next time I tried it didn't work). Maybe I'll try RMA.

Reason is, I can't for the life of me find the Thunderbolt card in SIV, no matter where it's plugged in. It seemed like from your screenshots you were able to see it even when it was powered off. If I open SIV, click on PCI Bus, PCI BARs, then click on every PCI location, I can't find a device called "Thunderbolt" as I see you found in your screenshots.

Here's an image of my SIV (currently I've got Titan X in PCIe x16_1, PCIe 2.0 x16_2 empty, BlackMagic Mini Monitor 4K in PCIe x16_3, Thunderbolt EX3 in PCIe x16_4, and an M.2 drive in PCIe x16_5.

post #15367 of 15447
Quote:
Originally Posted by jeffreysousa View Post

Been messing around for about a few hours but still no good. I tried putting the Thunderbolt EX3 card in PCIe 2.0 x16_2, and then PCIe x16_4, the latter with PCH DMI ASPM and ASPM enabled, but no luck.

I'm starting to wonder if I actually have a busted Thunderbolt EX3 card (though I did briefly have this working when I first built the machine in October...didn't use TBolt for a couple months coincidentally, next time I tried it didn't work). Maybe I'll try RMA.

Reason is, I can't for the life of me find the Thunderbolt card in SIV, no matter where it's plugged in. It seemed like from your screenshots you were able to see it even when it was powered off. If I open SIV, click on PCI Bus, PCI BARs, then click on every PCI location, I can't find a device called "Thunderbolt" as I see you found in your screenshots.

Here's an image of my SIV (currently I've got Titan X in PCIe x16_1, PCIe 2.0 x16_2 empty, BlackMagic Mini Monitor 4K in PCIe x16_3, Thunderbolt EX3 in PCIe x16_4, and an M.2 drive in PCIe x16_5.
Warning: Spoiler! (Click to show)


Hi Again,

First, thanks for the thanks and the REP redface.gif

I don't know why you are not seeing the card in SIV. Your SIV screen shot is of "Physical memory and PCI Bars". I am not even sure where in SIV you go to get that screen! SIV is like a maze - every time I start clicking around, I find something new, and I often do not understand what I am even looking at! That said, I think you are looking in the wrong place. From the SIV main screen, just click on the PCI Bus tab that is 3rd from the right from the HELP tab. A large window called [PCI Bus] will open up. It's quite a long list so there will be a scroll bar down the right side of the windows. Once you are in that window, scroll down and look for the PCI Bridge that says Intel DSL6540 Thunderbolt [Alpine Ridge]. IF you find it, the card is there. Click on the box with the numbers in it on the left side (ex 2-00-0). That opens up the sub window that lets you see the state of Power Management.

(D0 = Device Fully Operational - no power saving)
(D1 = Device Operational, minimum power saving)
(D2 = Device on standby, medium power saving)
(D3 = Device Fully Off, no power to device)

When my card showed up but in state D3, I had to Enable PCH DMI ASPM and ASPM Support. When I Enabled these in the BIOS, the state of the card in SIV [PCI Bus] SUB-window changed from dreaded D3 to D0. This worked when the card was in PCIe 3.0/2.0 x16_3 slot (ASUS Terminology). I could not get it to go to state DO when installed in PCIe 3.0/2.0 x16_4 slot no matter where I set PCH DMI ASPM and ASPM Support. I have no idea why,

The last slot (-PCIe 2.0 x16_5 slot) was not an option in the BIOS under AIC location so I could not figure out how to tell the BIOS the card was in that slot because that slot did not appear in the pull down. I never did figure that part out.

The other weird thing that happened to me was that when I enabled Above 4G Decoding, it Disabled my Cross Fire. I found a post on line from someone who had the same thing happen. The first time I enabled Above 4G Decoding, I lost Cross Fire, Verified Cross Fire was disabled in the AMD GPU settings. Then I went back into the BIOS and Disabled Above 4G Decoding and Cross Fire came back. Then I re-Enabled Above 4G Decoding a 2nd time, rebooted, and STILL had Crossfire. I never figured that out either.

I wish I could help you more with a short, precise procedure but for me it was a study in frustration and confusion. TBH, I got so frustrated with it, and constantly fighting with PCIe lane allocations with the X99-Deluxe II (which does a LOT of PCIe lane juggling between M.2, U.2, and GPU) with 2 GPU cards and a 28-lane i7-5820K CPU. I pulled my 2nd GPU out of the system and never did anymore with the TB card. I really should try to get it working again and actually try the video this time.

If your card showed up the first time you tried it, I doubt the card is bad. Try it again in PCIe 3.0/2.0 x16_3 slot and run SIV, and get that [PCI Bus] window up. Hopefully you will find it. Then you can see what state the Power Management is in. I don't know if Windows power management profiles affect this or not.

Good luck! thumb.gif
Speedy IV
(12 items)
 
  
CPUMotherboardGraphicsGraphics
Intel I7-5820K ASUS X99-Delxue II ASUS R9290-DC20C-4GD5 ASUS R9290-DC20C-4GD5 
RAMHard DriveHard DriveHard Drive
G.Skill F4-3333C16Q-32GTZB Samsung 850 Pro Samsung 850 Pro Western Digital Caviar Black 
CoolingOSPowerCase
Corsair H110i GT Windows 10 Pro 64 Bit EVGA SuperNOVA 1200 P2 Corsari 780T (Black) 
  hide details  
Reply
Speedy IV
(12 items)
 
  
CPUMotherboardGraphicsGraphics
Intel I7-5820K ASUS X99-Delxue II ASUS R9290-DC20C-4GD5 ASUS R9290-DC20C-4GD5 
RAMHard DriveHard DriveHard Drive
G.Skill F4-3333C16Q-32GTZB Samsung 850 Pro Samsung 850 Pro Western Digital Caviar Black 
CoolingOSPowerCase
Corsair H110i GT Windows 10 Pro 64 Bit EVGA SuperNOVA 1200 P2 Corsari 780T (Black) 
  hide details  
Reply
post #15368 of 15447
Hey man, again thank you for the incredibly thoughtful advice.

I haven't cracked this yet, but I did finally make SOME progress.

Basically, I discovered that if I reset the CMOS (via the physical red button on the motherboard), with the Thunderbolt EX 3 card installed, then allow the system to boot into the BIOS, I can see the Thunderbolt card has been allocated PCIe lanes! Whereas before when I went into Advanced\System Agent Configuration\NB PCI-E Configuration, the slot I'd placed the Thunderbolt EX 3 card in always showed up as "Not Present."

Resetting the CMOS with the Thunderbolt EX3 already plugged in, whichever Northbridge slot the card was in, it showed as "Linked at x4"!

This is a minor miracle in my situation. Previous to this, I wasn't even sure my Thunderbolt card was in physical hardware health, since nothing (not the BIOS, not SIV) detected any trace of it.

I thought I'd solved the problem. I flipped on Thunderbolt in the BIOS, navigated to my PCIe lane, saved and exit...went into Windows...aaaaand...nothing.

Discouraged, I returned to the BIOS, returned to NB PCI-E Configuration, and I saw that the Thunderbolt card mysteriously was "not present." Argh! Back to square one. I reset the CMOS to make sure I hadn't been hallucinating the first time I saw the card show up as X4, and lo and behold, it was back! This time I tried just exiting the BIOS without making changes -- no getting greedy and turning on the Thunderbolt. Of course Windows showed nothing -- that's expected since I didn't even enable Thunderbolt. But another quick visit to the BIOS and the card was "not present" again!

Bottom line: the Thunderbolt card is recognized by the BIOS only when I cold boot into it via a hard CMOS reset. But after I exit the BIOS that first, special time, whether I save changes, discard changes, enable or disable Thunderbolt, the magic is gone. Exiting the BIOS triggers a reboot, and even if I press delete and go right back into the BIOS, the card is gone!!!

What could be going on here? What's so special about booting from a cleared CMOS that goes away after my first visit to the BIOS.

I was wondering if it had to do with boot time...if somehow a normal power on / restart of the computer enters the BIOS too fast, before the mobo can register the Thunderbolt card. Whereas booting into the BIOS from a CMOS reset maybe allows more time for the card to be read?

I messed with every Boot option I could think of. I increased the POST time to 10 seconds. I disabled Fast Boot, CSM, and secure boot. I maxed out the values in any of the Thunderbolt advanced settings having to do with "delaying" anything. I turned on forced GPI0 power, which there's no explanation for what that is, but I assume it's forcing power to come from the Thunderbolt header, which can only be a good thing in my situation. I also turned on PCH DMI ASPM.

Nothing!

I'm attaching a picture which shows that the Thunderbolt card shows up as linked at X4 no matter which slot I place it in (3, 4, or 5). Interestingly placing the Tbolt card in slot 4 knocks the Titan X down to X8. I did also try the 2nd slot (Southbridge). There doesn't seem to be anyway to get the BIOS to show you whether the southbridge slot is linked or not. But enabling Thunderbolt in the advanced tab with the card connected to southbridge, having cleared CMOS, doesn't work when booted into Windows.
northbridge_tests.jpg 217k .jpg file

Any thoughts about what could be causing this issue? I never see the card in SIV or Windows Device Manager. I feel like maybe I need to extend the boot time, before POST? Whenever I see the "American Megatrends, hit F1 to enter setup," I know that the card will be recognized. I know errors, or restarting the CMOS, triggers that screen -- megatrends.jpg 4095k .jpg file

Is there any way to force this in a healthy way?

NB: I removed my other card, the Blackmagic Decklink, for all of this testing, to make sure it wasn't a resource issue. Only have the Titan X, M.2, and Thunderbolt card plugged in).

Thanks!
post #15369 of 15447
OK, now I've made significantly more progress, but still not reliably fixed.

Essentially, I was able to get Thunderbolt to show up in SIV and in the Device Manager, AND I was able to get an external drive to show up in Windows when connected to the Thunderbolt EX 3's USB 3.1 middle port!

Here are some pics of my mild success:

BUT --

(1) A Thunderbolt-equipped hard drive will not work when plugged into the USB-C type Thunderbolt port on the EX 3
(2) After a few restarts, the solution fades away, cause unknown. Thunderbolt stops appearing in the Device Manager, and in SIV, and if I check out the BIOS, slot 5 (where the EX 3 card currently lives) goes to "not present" instead of "linked at X4"

I know that Thunderbolt isn't hot pluggable in Windows. I.e., I know that I shouldn't expect a hard drive to show up in Windows Explorer when I plug it in during operation. I know that I need to start Windows with the hard drive already plugged in. Problem is, once I get Thunderbolt semi-recognized by Windows (through SIV and the Device Manager), if I then restart the machine with my Thunderbolt external drive plugged into the USB C port on the EX 3, the boot hangs! Once I see the Asus logo with the "press DEL to enter setup" screen, it hangs there forever. I've waited up to 15 minutes and it never advances. Seems something about having the Thunderbolt drive plugged in scrambles its brains.

Only way to get the computer to start again is to unplug the Thunderbolt drive, at which point any progress I've made is erased. Next time I'm in Windows, Thunderbolt no longer shows up in SIV or the Device Manager.

I've also had this failure occur with just a regular old USB drive plugged into the Thunderbolt card. Starting up the machine with the USB plugged in, it hangs at POST, all BIOS needing to be reset.

Correct me if I'm wrong, but this is starting to feel like a shoddy BIOS build on ASUS's part. It doesn't feel like what's happening to me is about putting the card in the correct slot, following instructions carefully, or even getting the settings right in the BIOS or with installing the Windows Thunderbolt driver. It feels like it's an intermittent issue. Perhaps related to power draw?

I feel like this needs Asus attention. Anyone know how to get it?

PS, forgot to mention how I made progress from last time (when I got Tbolt recognized by the BIOS upon a clear CMOS, but never thereafter, nor showing up in SIV).

I uninstalled the Thunderbolt drivers in Windows.
I removed the EX 3 card from the physical PCIE slot but KEPT THE HEADER PLUGGED IN
I reset CMOS
I booted to Windows with the card removed
I reinstalled the Thunderbolt drivers from Asus' EX 3 website (the ones that are a freakin' year old)
Restarted, booted to Windows again...
Shut down, PLUGGED IN THE TBOLT CARD TO PCIE SLOT 5
Cleared CMOS!
Checked in the BIOS, saw I was linked at X4, DID NOT ENABLE THUNDERBOLT IN ADVANCED SETTINGS
Just ran it into Windows...
Now I saw the Tbolt card in Device Manager and SIV
I restarted, went to BIOS, enabled Tbolt and informed it that the AIC card was in PCIE5
Running that into Windows, I could still see SIV and Device Manager card present, but actual Tbolt connection not working...
Edited by jeffreysousa - 4/23/17 at 3:02pm
post #15370 of 15447
Quote:
Originally Posted by jeffreysousa View Post

OK, now I've made significantly more progress, but still not reliably fixed.

Essentially, I was able to get Thunderbolt to show up in SIV and in the Device Manager, AND I was able to get an external drive to show up in Windows when connected to the Thunderbolt EX 3's USB 3.1 middle port!

Here are some pics of my mild success: Warning: Spoiler! (Click to show)
][/SPOILER

BUT --

(1) A Thunderbolt-equipped hard drive will not work when plugged into the USB-C type Thunderbolt port on the EX 3
(2) After a few restarts, the solution fades away, cause unknown. Thunderbolt stops appearing in the Device Manager, and in SIV, and if I check out the BIOS, slot 5 (where the EX 3 card currently lives) goes to "not present" instead of "linked at X4"

I know that Thunderbolt isn't hot pluggable in Windows. I.e., I know that I shouldn't expect a hard drive to show up in Windows Explorer when I plug it in during operation. I know that I need to start Windows with the hard drive already plugged in. Problem is, once I get Thunderbolt semi-recognized by Windows (through SIV and the Device Manager), if I then restart the machine with my Thunderbolt external drive plugged into the USB C port on the EX 3, the boot hangs! Once I see the Asus logo with the "press DEL to enter setup" screen, it hangs there forever. I've waited up to 15 minutes and it never advances. Seems something about having the Thunderbolt drive plugged in scrambles its brains.

Only way to get the computer to start again is to unplug the Thunderbolt drive, at which point any progress I've made is erased. Next time I'm in Windows, Thunderbolt no longer shows up in SIV or the Device Manager.

I've also had this failure occur with just a regular old USB drive plugged into the Thunderbolt card. Starting up the machine with the USB plugged in, it hangs at POST, all BIOS needing to be reset.

Correct me if I'm wrong, but this is starting to feel like a shoddy BIOS build on ASUS's part. It doesn't feel like what's happening to me is about putting the card in the correct slot, following instructions carefully, or even getting the settings right in the BIOS or with installing the Windows Thunderbolt driver. It feels like it's an intermittent issue. Perhaps related to power draw?

I feel like this needs Asus attention. Anyone know how to get it?

PS, forgot to mention how I made progress from last time (when I got Tbolt recognized by the BIOS upon a clear CMOS, but never thereafter, nor showing up in SIV).

I uninstalled the Thunderbolt drivers in Windows.
I removed the EX 3 card from the physical PCIE slot but KEPT THE HEADER PLUGGED IN
I reset CMOS
I booted to Windows with the card removed
I reinstalled the Thunderbolt drivers from Asus' EX 3 website (the ones that are a freakin' year old)
Restarted, booted to Windows again...
Shut down, PLUGGED IN THE TBOLT CARD TO PCIE SLOT 5
Cleared CMOS!
Checked in the BIOS, saw I was linked at X4, DID NOT ENABLE THUNDERBOLT IN ADVANCED SETTINGS
Just ran it into Windows...
Now I saw the Tbolt card in Device Manager and SIV
I restarted, went to BIOS, enabled Tbolt and informed it that the AIC card was in PCIE5
Running that into Windows, I could still see SIV and Device Manager card present, but actual Tbolt connection not working...

Welcome to the World of Thunderbolt on ASUS X99 / Windows 10, where nothing seems to happen twice! Your successful procedure sounds like the one in that Word document I posted that was originally from a post I found from a guy who claimed as Asus employee had unofficially posted that deal with plugging in the TB header cable but not putting the card in the PCiE slot. It worked for him and sounds like it sort of worked for you. I never actually went through that procedure because after I saw the card in SIV with Power Management at state D3 (no power), I went back into the BIOS and Enabled PCH DMI ASPM and ASPM Support. The Power Management state went from D3 to D0 and the card worked. By "worked" I mean I stuck a flash drive in the USB-C port and it showed up in Windows. It never affected me during reboots and I left it plugged in there for quite a while. Sort of a Victory trophy.

I have NO idea why your rig hangs on the boot whenever a drive is plugged into a TB port. Mine had no problem in that respect. I do tend to agree with you regarding poor implementation in the ASUS Bios. No one on the planet (that I have found) seems to actually know what all of those TB related settings do in the BIOS. If they do, they ain't posting! That Thunderbolt EX3 USers Guide is the only documentation I have ever found and it does not address BIOS configuration settings at all. Neither does the Asus X99-Deluxe II Series BIOS Manual. The TB BIOS settings do not appear unless the TB header is plugged in. The BIOS manual never even mentions these menu screens.

As for not booting anytime a drive is plugged into the TB card, I would look very hard at all the Boot option settings in the BIOS. Maybe there is something screwed up in there and it is not trying to boot from the OS drive when the TB card is present.

Finally, I see you were able to get the TB card to show up in the last PCie slot (PCiex16_5) at all. In the TB settings in the BIOS there is and AIC Location pull down but PCiEx16_5 does not appear in the pull down (for me). I was never able to figure out how to set the BIOS to have the TB card in that last slot. May I ask how you managed that? And, what version of the BIOS are you running? That may be the reason for some of these differences. I was on 1401 when I did all this. I am on 1504 now but have not gotten into it with the TB card again since I updated to 1504.

Anyway - PROGRESS! You may nail it if you stick with it. It just wore me down. And NO - it should not be this hard to do.mad.gif
Edited by SpeedyIV - 4/23/17 at 6:30pm
Speedy IV
(12 items)
 
  
CPUMotherboardGraphicsGraphics
Intel I7-5820K ASUS X99-Delxue II ASUS R9290-DC20C-4GD5 ASUS R9290-DC20C-4GD5 
RAMHard DriveHard DriveHard Drive
G.Skill F4-3333C16Q-32GTZB Samsung 850 Pro Samsung 850 Pro Western Digital Caviar Black 
CoolingOSPowerCase
Corsair H110i GT Windows 10 Pro 64 Bit EVGA SuperNOVA 1200 P2 Corsari 780T (Black) 
  hide details  
Reply
Speedy IV
(12 items)
 
  
CPUMotherboardGraphicsGraphics
Intel I7-5820K ASUS X99-Delxue II ASUS R9290-DC20C-4GD5 ASUS R9290-DC20C-4GD5 
RAMHard DriveHard DriveHard Drive
G.Skill F4-3333C16Q-32GTZB Samsung 850 Pro Samsung 850 Pro Western Digital Caviar Black 
CoolingOSPowerCase
Corsair H110i GT Windows 10 Pro 64 Bit EVGA SuperNOVA 1200 P2 Corsari 780T (Black) 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Intel Motherboards
Overclock.net › Forums › Intel › Intel Motherboards › ASUS X99 Motherboard Series - Official Support Thread (North American users only)