Overclock.net › Forums › Intel › Intel Motherboards › ASUS X99 Motherboard Series - Official Support Thread (North American users only)
New Posts  All Forums:Forum Nav:

ASUS X99 Motherboard Series - Official Support Thread (North American users only) - Page 202

post #2011 of 15773
Quote:
Originally Posted by inuh View Post

Since this is the offical thread I felt it is proper to ask the same question here, and I wanted to learn what officals think, you do not need to answer if you do not want to.

Hello

I already responded to your other post. But no problem. Going forward I'll leave this to be sorted out by others.
Edited by Praz - 10/21/14 at 1:02pm
post #2012 of 15773
I had my X99-Deluxe die on me this weekend. I was in BIOS adjusting fan settings and the system suddenly powered off and will not turn back on, no Q-codes or any response. I swapped to another power supply (that was powering my second PC, so known working) and still absolutely nothing when pressing the power button on the motherboard. Its power and reset buttons light up when powered but I do not get any other signs of life from it. This was also with a 5960X but I was only running at 4.2 GHz (which needs 1.25V on this lower quality CPU).

I have started an RMA with Asus, or at least I think I have, but after faxing in the forms for an Advance RMA over 24 hours ago, and attempting to pay for one day shipping, they still haven't even seen the forms let alone shipped anything. Fax was the only way to submit the forms according to chat support. (!?)

I will let this thread know the health of the rest of my components when/if the new motherboard shows up.
Desktop
(18 items)
 
RAID
(17 items)
 
 
CPUMotherboardGraphicsRAM
Intel i9-7900X @ 4.7GHz Asus ROG Rampage VI Apex Titan X (Pascal) @ 2.05GHz 32GB G.SKILL DDR4 4000-17-18-18-41-1T 
Hard DriveCoolingOSMonitor
Samsung 960 Pro 2TB EK Custom Water Loop Windows 10 Pro x64 Acer XB270HU bprz 
MonitorMonitorKeyboardPower
HTC Vive LG OLED55C7P Logitech G810 Seasonic PRIME 1200 Platinum 
CaseMouseMouse PadAudio
Old Marble Slab Logitech G900 Logitech G440 Sennheiser HD 600 
AudioOther
Creative SoundBlasterX AE-5 Mellanox ConnectX-3 MCX312A-XCBT 10 GbE Adapter 
CPUMotherboardGraphicsRAM
i7-5960X @ 4.2GHz Asus Rampage 5 Extreme Nvidia GeForce GT 545 32GB DDR4 (2400-12-12-12-28-1T) 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 950 Pro M.2 512GB HGST NAS 4TB x8 - 21.8TB RAID6 Western Digital Black 4TB Samsung SH-S183L 
CoolingOSMonitorKeyboard
Noctua NH-D15 Windows 10 Pro Asus VG278H WASD "CODE" Keyboard 
PowerCaseMouseOther
SeaSonic Platinum-1000 DIYPC Alpha-GT3 Logitech G700s Mellanox ConnectX-3 MCX312A-XCBT 10 GbE Adapter 
Other
Adaptec RAID 71605 
  hide details  
Reply
Desktop
(18 items)
 
RAID
(17 items)
 
 
CPUMotherboardGraphicsRAM
Intel i9-7900X @ 4.7GHz Asus ROG Rampage VI Apex Titan X (Pascal) @ 2.05GHz 32GB G.SKILL DDR4 4000-17-18-18-41-1T 
Hard DriveCoolingOSMonitor
Samsung 960 Pro 2TB EK Custom Water Loop Windows 10 Pro x64 Acer XB270HU bprz 
MonitorMonitorKeyboardPower
HTC Vive LG OLED55C7P Logitech G810 Seasonic PRIME 1200 Platinum 
CaseMouseMouse PadAudio
Old Marble Slab Logitech G900 Logitech G440 Sennheiser HD 600 
AudioOther
Creative SoundBlasterX AE-5 Mellanox ConnectX-3 MCX312A-XCBT 10 GbE Adapter 
CPUMotherboardGraphicsRAM
i7-5960X @ 4.2GHz Asus Rampage 5 Extreme Nvidia GeForce GT 545 32GB DDR4 (2400-12-12-12-28-1T) 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 950 Pro M.2 512GB HGST NAS 4TB x8 - 21.8TB RAID6 Western Digital Black 4TB Samsung SH-S183L 
CoolingOSMonitorKeyboard
Noctua NH-D15 Windows 10 Pro Asus VG278H WASD "CODE" Keyboard 
PowerCaseMouseOther
SeaSonic Platinum-1000 DIYPC Alpha-GT3 Logitech G700s Mellanox ConnectX-3 MCX312A-XCBT 10 GbE Adapter 
Other
Adaptec RAID 71605 
  hide details  
Reply
post #2013 of 15773
What power supply was in there when this happened?
post #2014 of 15773
The one in my sig, SilverStone ST1200-G Evolution.
Desktop
(18 items)
 
RAID
(17 items)
 
 
CPUMotherboardGraphicsRAM
Intel i9-7900X @ 4.7GHz Asus ROG Rampage VI Apex Titan X (Pascal) @ 2.05GHz 32GB G.SKILL DDR4 4000-17-18-18-41-1T 
Hard DriveCoolingOSMonitor
Samsung 960 Pro 2TB EK Custom Water Loop Windows 10 Pro x64 Acer XB270HU bprz 
MonitorMonitorKeyboardPower
HTC Vive LG OLED55C7P Logitech G810 Seasonic PRIME 1200 Platinum 
CaseMouseMouse PadAudio
Old Marble Slab Logitech G900 Logitech G440 Sennheiser HD 600 
AudioOther
Creative SoundBlasterX AE-5 Mellanox ConnectX-3 MCX312A-XCBT 10 GbE Adapter 
CPUMotherboardGraphicsRAM
i7-5960X @ 4.2GHz Asus Rampage 5 Extreme Nvidia GeForce GT 545 32GB DDR4 (2400-12-12-12-28-1T) 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 950 Pro M.2 512GB HGST NAS 4TB x8 - 21.8TB RAID6 Western Digital Black 4TB Samsung SH-S183L 
CoolingOSMonitorKeyboard
Noctua NH-D15 Windows 10 Pro Asus VG278H WASD "CODE" Keyboard 
PowerCaseMouseOther
SeaSonic Platinum-1000 DIYPC Alpha-GT3 Logitech G700s Mellanox ConnectX-3 MCX312A-XCBT 10 GbE Adapter 
Other
Adaptec RAID 71605 
  hide details  
Reply
Desktop
(18 items)
 
RAID
(17 items)
 
 
CPUMotherboardGraphicsRAM
Intel i9-7900X @ 4.7GHz Asus ROG Rampage VI Apex Titan X (Pascal) @ 2.05GHz 32GB G.SKILL DDR4 4000-17-18-18-41-1T 
Hard DriveCoolingOSMonitor
Samsung 960 Pro 2TB EK Custom Water Loop Windows 10 Pro x64 Acer XB270HU bprz 
MonitorMonitorKeyboardPower
HTC Vive LG OLED55C7P Logitech G810 Seasonic PRIME 1200 Platinum 
CaseMouseMouse PadAudio
Old Marble Slab Logitech G900 Logitech G440 Sennheiser HD 600 
AudioOther
Creative SoundBlasterX AE-5 Mellanox ConnectX-3 MCX312A-XCBT 10 GbE Adapter 
CPUMotherboardGraphicsRAM
i7-5960X @ 4.2GHz Asus Rampage 5 Extreme Nvidia GeForce GT 545 32GB DDR4 (2400-12-12-12-28-1T) 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 950 Pro M.2 512GB HGST NAS 4TB x8 - 21.8TB RAID6 Western Digital Black 4TB Samsung SH-S183L 
CoolingOSMonitorKeyboard
Noctua NH-D15 Windows 10 Pro Asus VG278H WASD "CODE" Keyboard 
PowerCaseMouseOther
SeaSonic Platinum-1000 DIYPC Alpha-GT3 Logitech G700s Mellanox ConnectX-3 MCX312A-XCBT 10 GbE Adapter 
Other
Adaptec RAID 71605 
  hide details  
Reply
post #2015 of 15773
Quote:
Originally Posted by Silent Scone View Post

What power supply was in there when this happened?
Looks like it's not a Corsair biggrin.gif
Oops, simul-post ...
post #2016 of 15773
Quote:
Originally Posted by Silent Scone View Post

What power supply was in there when this happened?

Another one bites the dust. I still think there is a correlation as well with the CPU being used. I haven't seen any reports of boards dying with a 5820k or 5930k. It seems more are dying with the 8 core.
My System
(10 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 5960X @ 4.5Ghz MSI X99 SLI KRAIT MSI GeForce GTX 1080 GAMING 8G G.SKILL Ripjaws 4 DDR4 32GB@2400MHz 14-14-14-34-1T 
Hard DriveCoolingOSPower
Samsung 850 EVO 500GB  Noctua NH-D15S Windows 10 Pro Corsair AX760  
Audio
Creative Sound Blaster Z 
  hide details  
Reply
My System
(10 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 5960X @ 4.5Ghz MSI X99 SLI KRAIT MSI GeForce GTX 1080 GAMING 8G G.SKILL Ripjaws 4 DDR4 32GB@2400MHz 14-14-14-34-1T 
Hard DriveCoolingOSPower
Samsung 850 EVO 500GB  Noctua NH-D15S Windows 10 Pro Corsair AX760  
Audio
Creative Sound Blaster Z 
  hide details  
Reply
post #2017 of 15773
Have any of these boards died at stock settings? It's always with an OC and a 5960k it seems.
post #2018 of 15773
Quote:
Originally Posted by Rcmorr09 View Post

Have any of these boards died at stock settings? It's always with an OC and a 5960k it seems.

Who in the world buys a 5960X along with a premium motherboard, and doesn't overclock?
X9969X
(7 items)
 
  
CPUMotherboardGraphicsRAM
6950X @ 4.5GHz (Silicon Lottery 4.4 delid) Asus Rampage V Extreme  Nvidia Titan X Pascal Corsair Dominator Platinum 16GB DDR4 @ 3200MHz 
Hard DrivePowerCase
Intel 750 1.2TB SSD Corsair AX1200i Corsair Obsidian Series 900D 
  hide details  
Reply
X9969X
(7 items)
 
  
CPUMotherboardGraphicsRAM
6950X @ 4.5GHz (Silicon Lottery 4.4 delid) Asus Rampage V Extreme  Nvidia Titan X Pascal Corsair Dominator Platinum 16GB DDR4 @ 3200MHz 
Hard DrivePowerCase
Intel 750 1.2TB SSD Corsair AX1200i Corsair Obsidian Series 900D 
  hide details  
Reply
post #2019 of 15773
Quote:
Originally Posted by Asmodian View Post

I had my X99-Deluxe die on me this weekend. I was in BIOS adjusting fan settings and the system suddenly powered off and will not turn back on, no Q-codes or any response. I swapped to another power supply (that was powering my second PC, so known working) and still absolutely nothing when pressing the power button on the motherboard. Its power and reset buttons light up when powered but I do not get any other signs of life from it. This was also with a 5960X but I was only running at 4.2 GHz (which needs 1.25V on this lower quality CPU).

I have started an RMA with Asus, or at least I think I have, but after faxing in the forms for an Advance RMA over 24 hours ago, and attempting to pay for one day shipping, they still haven't even seen the forms let alone shipped anything. Fax was the only way to submit the forms according to chat support. (!?)

I will let this thread know the health of the rest of my components when/if the new motherboard shows up.

RMA your chip, it's dead for sure! Thats exactly what I was doing when mine did the same thing. So far, everyone thats had that issue has had a 5960x and they've all been dead!!! Do you have any PC stores around you that you can take the chip to and try it out? Then at least you know for sure if it's dead and you can start the RMA.
Panty Dropper
(16 items)
 
I like Boobs
(20 items)
 
VagDestroyer
(19 items)
 
CPUMotherboardGraphicsRAM
1920x Asus Zenith x399 EVGA 1080TI SC Corsair LED 3200 
Hard DriveHard DriveHard DriveCooling
Samsung 960 evo NVMe 500 gig Samsung 960 evo NVMe 500 gig Samsung 960 evo NVMe 500 gig Full custom Wc 
OSMonitorKeyboardPower
Win 10 pro Acer x34 predator Corsair k65 LUX EVGA 1000 G3 
CaseMouseMouse PadAudio
Thermaltake X9 Roccat Leadr Roccat aliminac Creative ZxR 
CPUMotherboardGraphicsGraphics
5960x MSI X99 Xpower AC EVGA 980TI SC EVGA 980TI SC 
RAMHard DriveHard DriveHard Drive
Corsair LPX DDR4 2800 Crucial M550 512gb Samsung M.2 XP941 256gb Samsung 840 pro 512gb 
Hard DriveHard DriveOptical DriveCooling
Kingston hyper X 240gb WD Red 2TB x 2 LG blu-ray burner Custom Water cooling 
OSMonitorKeyboardPower
Windows 8.1 Acer x34 Predator Roccat Ryos Pro TKL Corsaix AX1200 
CaseMouseMouse PadAudio
Case Labs STH10 Roccat Kone XTD Roccat Alumic double sided Creative ZxR 
CPUMotherboardGraphicsRAM
Intel 6850K @ 4.5Mhz MSI x99A Carbon Pro EVGA 1080 SC Corsair Vengeance LED (red) 3200 - 32GB 
Hard DriveHard DriveHard DriveCooling
Samsung 960 256GB Evo M2 Samsung 950 evo 500GB x 2, Steam and Origin drives Muskin Reactor 1TB x 4 EK Predator 360 with EK GPU full block 
OSMonitorKeyboardPower
Win 10 64x Acer Predator 34x 100hz Roccat TKL pro EVGA G3 1000 
CaseMouseMouse PadAudio
Be Quiet! 900 pro Roccat Tyon Roccat Aluminac Creative ZxR 
AudioAudioOther
Monoprice 8" studio monitors Senn HD800 pros HTC Vive VR 
  hide details  
Reply
Panty Dropper
(16 items)
 
I like Boobs
(20 items)
 
VagDestroyer
(19 items)
 
CPUMotherboardGraphicsRAM
1920x Asus Zenith x399 EVGA 1080TI SC Corsair LED 3200 
Hard DriveHard DriveHard DriveCooling
Samsung 960 evo NVMe 500 gig Samsung 960 evo NVMe 500 gig Samsung 960 evo NVMe 500 gig Full custom Wc 
OSMonitorKeyboardPower
Win 10 pro Acer x34 predator Corsair k65 LUX EVGA 1000 G3 
CaseMouseMouse PadAudio
Thermaltake X9 Roccat Leadr Roccat aliminac Creative ZxR 
CPUMotherboardGraphicsGraphics
5960x MSI X99 Xpower AC EVGA 980TI SC EVGA 980TI SC 
RAMHard DriveHard DriveHard Drive
Corsair LPX DDR4 2800 Crucial M550 512gb Samsung M.2 XP941 256gb Samsung 840 pro 512gb 
Hard DriveHard DriveOptical DriveCooling
Kingston hyper X 240gb WD Red 2TB x 2 LG blu-ray burner Custom Water cooling 
OSMonitorKeyboardPower
Windows 8.1 Acer x34 Predator Roccat Ryos Pro TKL Corsaix AX1200 
CaseMouseMouse PadAudio
Case Labs STH10 Roccat Kone XTD Roccat Alumic double sided Creative ZxR 
CPUMotherboardGraphicsRAM
Intel 6850K @ 4.5Mhz MSI x99A Carbon Pro EVGA 1080 SC Corsair Vengeance LED (red) 3200 - 32GB 
Hard DriveHard DriveHard DriveCooling
Samsung 960 256GB Evo M2 Samsung 950 evo 500GB x 2, Steam and Origin drives Muskin Reactor 1TB x 4 EK Predator 360 with EK GPU full block 
OSMonitorKeyboardPower
Win 10 64x Acer Predator 34x 100hz Roccat TKL pro EVGA G3 1000 
CaseMouseMouse PadAudio
Be Quiet! 900 pro Roccat Tyon Roccat Aluminac Creative ZxR 
AudioAudioOther
Monoprice 8" studio monitors Senn HD800 pros HTC Vive VR 
  hide details  
Reply
post #2020 of 15773
How about RAM, has anyone lost RAM to a similar issue?
Quote:
Originally Posted by TheGovernment View Post

RMA your chip, it's dead for sure! Thats exactly what I was doing when mine did the same thing. So far, everyone thats had that issue has had a 5960x and they've all been dead!!! Do you have any PC stores around you that you can take the chip to and try it out? Then at least you know for sure if it's dead and you can start the RMA.

That is not what I wanted to hear. I was hoping to be able to test the CPU just to know. Most reports I have seen simply assumed it was dead and RMA'ed everything. I really hope my Titans are ok.. they are out of warranty. worriedsmiley.gif
Desktop
(18 items)
 
RAID
(17 items)
 
 
CPUMotherboardGraphicsRAM
Intel i9-7900X @ 4.7GHz Asus ROG Rampage VI Apex Titan X (Pascal) @ 2.05GHz 32GB G.SKILL DDR4 4000-17-18-18-41-1T 
Hard DriveCoolingOSMonitor
Samsung 960 Pro 2TB EK Custom Water Loop Windows 10 Pro x64 Acer XB270HU bprz 
MonitorMonitorKeyboardPower
HTC Vive LG OLED55C7P Logitech G810 Seasonic PRIME 1200 Platinum 
CaseMouseMouse PadAudio
Old Marble Slab Logitech G900 Logitech G440 Sennheiser HD 600 
AudioOther
Creative SoundBlasterX AE-5 Mellanox ConnectX-3 MCX312A-XCBT 10 GbE Adapter 
CPUMotherboardGraphicsRAM
i7-5960X @ 4.2GHz Asus Rampage 5 Extreme Nvidia GeForce GT 545 32GB DDR4 (2400-12-12-12-28-1T) 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 950 Pro M.2 512GB HGST NAS 4TB x8 - 21.8TB RAID6 Western Digital Black 4TB Samsung SH-S183L 
CoolingOSMonitorKeyboard
Noctua NH-D15 Windows 10 Pro Asus VG278H WASD "CODE" Keyboard 
PowerCaseMouseOther
SeaSonic Platinum-1000 DIYPC Alpha-GT3 Logitech G700s Mellanox ConnectX-3 MCX312A-XCBT 10 GbE Adapter 
Other
Adaptec RAID 71605 
  hide details  
Reply
Desktop
(18 items)
 
RAID
(17 items)
 
 
CPUMotherboardGraphicsRAM
Intel i9-7900X @ 4.7GHz Asus ROG Rampage VI Apex Titan X (Pascal) @ 2.05GHz 32GB G.SKILL DDR4 4000-17-18-18-41-1T 
Hard DriveCoolingOSMonitor
Samsung 960 Pro 2TB EK Custom Water Loop Windows 10 Pro x64 Acer XB270HU bprz 
MonitorMonitorKeyboardPower
HTC Vive LG OLED55C7P Logitech G810 Seasonic PRIME 1200 Platinum 
CaseMouseMouse PadAudio
Old Marble Slab Logitech G900 Logitech G440 Sennheiser HD 600 
AudioOther
Creative SoundBlasterX AE-5 Mellanox ConnectX-3 MCX312A-XCBT 10 GbE Adapter 
CPUMotherboardGraphicsRAM
i7-5960X @ 4.2GHz Asus Rampage 5 Extreme Nvidia GeForce GT 545 32GB DDR4 (2400-12-12-12-28-1T) 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 950 Pro M.2 512GB HGST NAS 4TB x8 - 21.8TB RAID6 Western Digital Black 4TB Samsung SH-S183L 
CoolingOSMonitorKeyboard
Noctua NH-D15 Windows 10 Pro Asus VG278H WASD "CODE" Keyboard 
PowerCaseMouseOther
SeaSonic Platinum-1000 DIYPC Alpha-GT3 Logitech G700s Mellanox ConnectX-3 MCX312A-XCBT 10 GbE Adapter 
Other
Adaptec RAID 71605 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Intel Motherboards
Overclock.net › Forums › Intel › Intel Motherboards › ASUS X99 Motherboard Series - Official Support Thread (North American users only)