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ASUS X99 Motherboard Series - Official Support Thread (North American users only) - Page 450

post #4491 of 15950
Quote:
Originally Posted by panakyr View Post

there is relation because pcie 2.0 ,asmedia sata and the 2 lower usb 3.0 ports share the same "bandwidth"
the manual says so
Quote:
Originally Posted by delancyst View Post

I am running a Deluxe board and my Device Manager looks about the same as yours.


I did also notice though, the "This accessory may not be supported." error seems to ONLY appear when the iPhone has reached 100% charge.

I haven't understood if on a working motherboard we should have two eXtensible USB 3.0 controller,
the intel one and the asmedia one.

Should we have two eXtensible controller or only one ?
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post #4492 of 15950
My RVE shows 2 in device manager, an Intel and an Asmedia one.
Latest drivers installed for the Asmedia 1.16.22.0
post #4493 of 15950
so my local Hardware shop told me i bought an underclocked RAMs and that's why the MB isn't reading more than 8gb

the part i bought ( G.Skill 2400 - 16gb 4x4 ) but he told me i should buy the 3000mhz model !!!
Edited by kx11 - 1/10/15 at 10:43am
post #4494 of 15950
Quote:
Originally Posted by kx11 View Post

so my local Hardware shop told me i bought an underclocked RAMs and that's why the MB isn't reading more than 8gb

the part i bought ( G.Skill 2400 - 16gb 4x4 ) but he told me i should buy the 3000 model !!!

your local hardware shop is trying to make a sale, dont believe them.
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post #4495 of 15950
Quote:
Originally Posted by szeged View Post

your local hardware shop is trying to make a sale, dont believe them.


i thought so , but what is it ?!!


why can't this board read any ram not plugged in D1-D2 slots ?!! it's a sudden thing btw , usually it reads 16gb in slots D1-D2-B1-B2
post #4496 of 15950
Quote:
Originally Posted by sblantipodi View Post


I haven't understood if on a working motherboard we should have two eXtensible USB 3.0 controller,
the intel one and the asmedia one.

Should we have two eXtensible controller or only one ?



Two eXtensible USB 3.0 controllers should be listed. One from ASMedia and one from Intel. It should look just like the above image.

When the bug hits you only lose the ASMedia eXtensible USB 3.0 controller and one USB Root Hub (xHCI).



You should be actively bouncing between these two states. The majority of the time my system looks like picture one. After certain random resumes from sleep it looks like picture two, but after about an hour (I haven't precisely timed it yet) it looks like picture one again (I don't have to take any active steps to fix the quirk).

Your top 8 USB 3.0 ports should still work when it happens. Your case front panel USB 3.0 should also work just fine. It should only be the bottom two USB 3.0 that have trouble.

I would accuse it of being some like a cold solder joint that fixes itself when the PC warms up, but I'm finding that the vast majority of the time even when the PC wakes up cold the controller is working. I also can't imagine our cases/motherboards are getting hot enough for that kind of thermal expansion to even occur.
Edited by RyuConnor - 1/10/15 at 11:17am
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post #4497 of 15950
NewBitmapImage.jpg 199k .jpg file

i agree i have both asmedia and intel but i have only one usb root hub (xhci) and all the ports work fine.
How did you update bios?
The last update i did was through usb flashback from the back usb port with a usb stick and i solved all my problems
Edited by panakyr - 1/10/15 at 11:13am
post #4498 of 15950
Quote:
Originally Posted by panakyr View Post

NewBitmapImage.jpg 199k .jpg file

i agree i have both asmedia and intel but i have only one usb root hub (xhci) and all the ports work fine.
How did you update bios?
The last update i did was through usb flashback from the back usb port with a usb stick and i solved all my problems

My last BIOS update (1103) was done using USB Flashback.

There really should be two USB Root Hub (xHCI) showing up in Device Manager or so I would think. Each one ties back to their respective controller and they use a different driver as compared to the controller.

ASMedia:


Intel:


I still haven't disabled the ASMedia 106SE SATA controller as you referenced earlier, Panakyr.

Legit Reviews says the X99 Deluxe has three ASMedia 1042 controllers, but that doesn't seem correct. This Review gives the impression there's just one controller. There are two ASMedia 1074 Hubs, which presumably convert each port of the 1042 controller into four, but that leaves the X99 Deluxe two ports short. So the whole thing is sort of confusing; I'm not understanding how this board has it's signaling laid out for the backplate USB 3.0.

If there is only one 1042 controller powering the entire I/O backplate, then when the quirk I displayed in images above occurs (the ASMedia controller disappears, but the 1074 hubs stay visible), shouldn't the entire ten ports stop working? That's not what's happening, the top six ports I use all continue to functional seamlessly.
Edited by RyuConnor - 1/10/15 at 12:04pm
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post #4499 of 15950
Quote:
Originally Posted by kx11 View Post

so my local Hardware shop told me i bought an underclocked RAMs and that's why the MB isn't reading more than 8gb

the part i bought ( G.Skill 2400 - 16gb 4x4 ) but he told me i should buy the 3000mhz model !!!

What a scumbag!!!

Quote:
Originally Posted by szeged View Post

your local hardware shop is trying to make a sale, dont believe them.

Exactly this! LOL jeeeesus!
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post #4500 of 15950
Quote:
Originally Posted by RyuConnor View Post

If there is only one 1042 controller powering the entire I/O backplate, then when the quirk I displayed in images above occurs (the ASMedia controller disappears, but the 1074 hubs stay visible), shouldn't the entire ten ports stop working? That's not what's happening, the top six ports I use all continue to functional seamlessly.

When I woke up my PC this morning (cold) it didn't exhibit the bug. Just a moment ago I had to cycle my PC in and out of sleep (warm) four times to finally make the bug happen. Behavior doesn't really fit with a solder joint problem.



My USB keyboard, USB mouse, USB 3.0 sticks, and USB Blu-ray drive use the top six ports. The Xbox 360 Controller is plugged into port USB port 9 (the bottom two ports).

As you can see the top six ports are working perfectly (I've confirmed the top eight are fine), meanwhile the ASMedia controller, ASMedia root hub, and the Xbox 360 controller have disappeared. In about an hour I'll be able to show you that those devices have suddenly turned back on. I'd really like to understand the layout of this board.

I suspect a lot more X99 Deluxe users can make their system see this quirk, but it is so random to trigger (as I noted it took me four back to back sleep attempts to make this happen), it self-corrects, and if they aren't using the bottom two ports they'll never be impacted.

Presumably the top eight ports are managed by the two ASM1074 hubs, but I was under the impression that the ASM1042 controller powered those hubs.

Edit: Right about one hour later the problem has now fixed itself. Went into the device manager and told it to "Scan for hardware changes" and everything re-appeared. All I did preceding that was computer/surf the web/play a game.
Edited by RyuConnor - 1/10/15 at 1:50pm
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