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ASUS X99 Motherboard Series - Official Support Thread (North American users only) - Page 969

post #9681 of 15999
Quote:
Originally Posted by djgar View Post

OK, so after switching to the USB 3.1 version of the X99-A Linux Mint 17.2 refuses to work - it boots but gets stuck in the boot screen and keyboard / mouse won't work. Sounds like a problem with the USB 3.1 device? I tried booting the Linux ISO to re-install but immediately it complains about an improper ROM or such and crashes.

Praz & Raja, any insights?
Anybody have any ideas on this?
post #9682 of 15999
Quote:
Originally Posted by Elvago View Post

Thank you very much for the information

Hello

You're welcome. smile.gif

Quote:
Originally Posted by djgar View Post

Anybody have any ideas on this?

Hello

Have you tried with the keyboard/mouse connected to non-USB 3.1 ports or disabling the controller in the UEFI?
post #9683 of 15999
mad.gif
Quote:
Originally Posted by Praz View Post

Hello

You're welcome. smile.gif
Hello

Have you tried with the keyboard/mouse connected to non-USB 3.1 ports or disabling the controller in the UEFI?
Ahh! I did make sure nothing was on the 3.1 ports, but didn't think of disabling them! doh.gif My brain's been a bit cooked biggrin.gif.
Thanks, I'll try that.
post #9684 of 15999
Hey guys. I got Asus X99-S board.

Ever since upgrading to 1801 bios (smaller than 1702 for some reason). My PC wont boot to SSD which is on P1. It will only boot on one WD black hdd, which is P7 i think.

Now i know there is a boot order menu, but when i go there i cant pick the SSD, just one of the HDDs.
So if i just boot into bios with hdd as primary i can pick manually SSD in the list and boot over it. Annoying thing is i gotta do it every time i turn on PC.

Worked fine with stock BIOS and SSD boot.
post #9685 of 15999
Specs: http://valid.x86.fr/17lj70
PC Part Picker list (just in case): https://pcpartpicker...tt/saved/fndPxr

Going to try and make this as thorough as possible, I'm in desperate need of my workstation for my full-time job right now. Sunday night I shut my system down as usual, and when I went to turn in on the next morning but it shut off after about 10 seconds, without posting anything to the screen. I tried a few more times and the same thing, it would just reset. Eventually, it would finally go to the Windows logo screen, but just shut off. I tried going into safe mode or repair your computer and even booting from a USB with Windows 7 on it, each time it reset at the Windows logo. So I went down the list of troubleshoots I've learned over the years, they are as such (with the results I got from doing them):

Re-seated all the parts (except the CPU or the X61 cooler): nothing
Unplugged everything from the I/O ports on the mobo and re-inserted them, as well as trying it with everything BUT the mouse plugged in (and tried the mouse in different ports): nothing
Reset BIOS/CMOS via the two-pin short and also took out the battery for 10 seconds: nothing
Took out all but one ram stick, which I left in the correct slot as per the mobo's manual: this was when I started getting the Windows Logo, though I got it before with all of them in too, so idk.
Shorted the PSU to test if it worked via paperclip to green wire and black ground wire: nothing
Re-seated all PSU plugs connected to the mobo: nothing

My OS is running off the Samsong EVO 850 250GB SSD, my CPU was OCed to 4.3GHz, and the ram was set to 2800MHz (the precise numbers should be in that first link to my CPU-Z validator page). I asked for help on the LinusTechTip forums, but the only thing anyone could come up with was the mobo. So, I spent some money I don't really have on a ASUS X99-A board to try and fix it so I can get back to work. Initially: I was having the same problems, resetting in a loop. So this time, I did a bunch of the same troubleshoots: re-seated everything, reset CMOS, checked all power cords from PSU to mobo and hard drives and whatnot. Everything seemed fine. Eventually something changed somewhere and I'm not sure, but once I had just the SSD with my OS on it: it let me get to the BIOS, and eventually the desktop. I was excited but cautious, so I tried plugging in the rest of the ram and the other hard drives. Now the same exact issue starts up again: reset loops. I try plugging just the OS drive in again and it's doing the reset loops. At this point, I just was miserable and gave up until today.

So this morning I try moving the SATA to different ports on the mobo, try plugging in one other HDD to see if it'd work, re-seat everything yet again, reset the CMOS, but nothing. I'm at a loss as to what to do next, I NEED my workstation for my job, I do full-time VFX and so far I'm 4 days out of work, and each passing hour is really adding up. I'm desperately looking for help on this, I'm good with computers but this is becoming exceedingly stressful. What do I do? Where's the issue? Is it the SATA ports or the CMOS not being reset properly or a hardware failure? The new mobo has some error LEDs and a 2-digit error code display, so if those will help indicate what's going on just ask me for info. Right now, when I try to boot it up, the ram light comes on, stays on for a bit, they all go off, then the VGA_LED comes on, and then it resets after a couple seconds.
post #9686 of 15999
Quote:
Originally Posted by Praz View Post

Hello

Have you tried with the keyboard/mouse connected to non-USB 3.1 ports or disabling the controller in the UEFI?

OK, here's the unusual story. My first problem was that I had EHCI Legacy disabled. I don't normally boot from USB flash but often have them present, and this keeps them out of the boot scene but usable after Win 10 boots. But with Linux it also disabled the mouse & KB and wouldn't go past the initial boot screen. I enabled it and problem fixed, it booted Linux no problem.

So looked like USB 3.1 is no problem. Wrong! After booting I stuck a flash drive in a 3.1 slot & pzzt - system turned off. Disable the 3.1 controller or the individual 3.1 slots and Linux gives a corrupted ROM message and quits after booting.

So basically leave the 3.1 controller enabled and make sure nothing is in it, and make sure EHCI is enabled (it is by default).
post #9687 of 15999
@raelliott - sounds like a memory problem to me. What are your settings (vcore, vcache, vdimm, timings) - a set of BIOS screenies would be helpful. Have you tried with everything auto each DIMM individually?
post #9688 of 15999
Quote:
Originally Posted by djgar View Post

@raelliott - sounds like a memory problem to me. What are your settings (vcore, vcache, vdimm, timings) - a set of BIOS screenies would be helpful. Have you tried with everything auto each DIMM individually?

I'll play around with using one stick again, I didn't think it could be an issue since I had all 4 installed when I finally got to the desktop last night, but I'll see if I can get something.
post #9689 of 15999
@djgar Here's some screenshots from my BIOS, took out all but one RAM stick and it still reset, so I pressed the MemOK button on the mobo a couple times and it finally let me go to the BIOS: http://imgur.com/a/S4SoP

Looks like it is running the ram at the wrong speed, so I tried selecting Profile #1 on the EZ mode screen, but the computer wouldn't post. So I pressed the MemOK button again until it let me go back to the BIOS. Is there a correct way to change the ram speed? I've never had to do this before, I've got experience with computers, but not so much with OCing/adjusting clock rates and voltages of hardware, don't want to break anything.
Edited by raelliott - 10/8/15 at 2:47pm
post #9690 of 15999
Quote:
Originally Posted by raelliott View Post

@djgar Here's some screenshots from my BIOS, took out all but one RAM stick and it still reset, so I pressed the MemOK button on the mobo a couple times and it finally let me go to the BIOS: http://imgur.com/a/S4SoP

Looks like it is running the ram at the wrong speed, so I tried selecting Profile #1 on the EZ mode screen, but the computer wouldn't post. So I pressed the MemOK button again until it let me go back to the BIOS. Is there a correct way to change the ram speed? I've never had to do this before, I've got experience with computers, but not so much with OCing/adjusting clock rates and voltages of hardware, don't want to break anything.

Overclocking takes a fair amount of getting to know how the various components react to the different settings. With the X99 platform it's more tricky than other platforms. You should read the papers by Raja at the beginning of the forum.

The screens look like it's the out-of-the-box auto settings. Can you boot with that?

To change the DRAM speed you'll probably have to play with other settings. By definition even if it's rated at 2800 that would be overclocking. The non-OC speed is 2133. You have a learning curve ahead - read Raja's papers to get some traction.
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