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[SOLVED] Unknown USB Device Issue

post #1 of 22
Thread Starter 
Anyone here experience this issue on the image files I have provided? I am using a ASUS Rampage IV Black Edition with Windows 8.1 Pro 64bit. I am unable to find update online from the Device Manager and unable to tell exactly what it is. All I know that I been getting a little Freeze here and there on Windows and I want to know if is due to that device or just Windows 8.1 issue.

USBIssues.jpg 108k .jpg file

USBIssues2.jpg 45k .jpg file

Any help is appreciated. Thanks!

Issue-resolved.jpg 70k .jpg file
Edited by ITAngel - 9/7/14 at 10:28am
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post #2 of 22
do you know what the device is that you are plugging in?
post #3 of 22
Thread Starter 
Quote:
Originally Posted by narrdarr View Post

do you know what the device is that you are plugging in?

No, I remove all external devices and yet I still get the same error. now the only thing connected to USB will be the ASUS Rampage IV Black Edition OC Plane, and the Corsair H100i internal on the motherboard. Beside that nothing else is connected. Oh yea and the case Trop Panel I believe which has the USB 2.0 and 3.0 connectors.

I ran Advanced Driver Updater and all drivers are updated, even ran Driver Booster and all drivers are perfect it said.

I am very tempted to install Windows 7 Pro 64bit tomorrow to see if that issue is still there. mad.gif
Edited by ITAngel - 9/6/14 at 12:39am
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post #4 of 22
has this always been a problem for you since you started using win 8? have you tried downloading the latest usb drivers from the ASUS website? (might want to try to do a clean install of the driver.) did you look in devices and printers too, to see if there is an error there too?


oh i almost forgot. Code 43 means that the hardware can not communicate well, and that's usually do to chipset drivers not installed well first so you may try reinstalling or updating the chipset driver before reinstalling the usb driver
post #5 of 22
oh and you can fallowing these steps to try to isolate a specifics driver for the device
post #6 of 22
Thread Starter 
Quote:
Originally Posted by narrdarr View Post

has this always been a problem for you since you started using win 8? have you tried downloading the latest usb drivers from the ASUS website? (might want to try to do a clean install of the driver.) did you look in devices and printers too, to see if there is an error there too?


oh i almost forgot. Code 43 means that the hardware can not communicate well, and that's usually do to chip-set drivers not installed well first so you may try re-installing or updating the chip-set driver before reinstalling the usb driver


Yea I ran just about every drivers from ASUS site as an upgrade. I only have sen it on Windows 8 since I just installed it about a day ago on this motherboard. My though were to install Windows 7 Pro Business and do all the drivers to see if it shows up in there. At this point I would have to uninstall every driver from ASUS to see which one is having issues, could be a comparability issue with Win8.1?
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post #7 of 22
Thread Starter 
Quote:
Originally Posted by narrdarr View Post

oh and you can fallowing these steps to try to isolate a specifics driver for the device

Cool let me give that a shot.
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post #8 of 22
Quote:
Originally Posted by ITAngel View Post

Yea I ran just about every drivers from ASUS site as an upgrade. I only have sen it on Windows 8 since I just installed it about a day ago on this motherboard. My though were to install Windows 7 Pro Business and do all the drivers to see if it shows up in there. At this point I would have to uninstall every driver from ASUS to see which one is having issues, could be a comparability issue with Win8.1?

usually not, but it is a possibility. its usually a driver issue. and people would be surprised to hear this, but you should install drivers with the chipset being 1st, then everything else. i learned this back in the xp days and it has saved me from alot of issues regrading drivers even on win 7 or 8.
post #9 of 22
Thread Starter 
Thanks! you are right, not sure why this slide by me but I will remove the drivers and put the one for the chipset to see. if not taking windows 8 tomorrow or later on and installing 7 to see. If all go well then I will re-upgrade to 8 and see. thumb.gif
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post #10 of 22
ok cool, hope this helped, let me know how it goes.

(its easy not to install the chipset driver first because when you goto which ever website base on your mobo for drivers they are in alphabetical order rather than what order drivers should be installed.)
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