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[Official] ASUS X99-E WS Owner's thread - Page 334

post #3331 of 4073
Quote:
Originally Posted by r2tincan View Post

I'm really frustrated by ASUS' support on this board. This is supposedly the board on the market with the most PCI lanes available and I can't get two graphics card and the Thunderbolt card to work at the same time.

I want to use 2x Geforce 980 double-slot graphics cards and 1x ThunderboltEX II card. There should be MORE THAN ENOUGH PCI lanes to make this work.

I have contacted ASUS B2B support AND consumer support on this matter.

B2B recommended first that I install BIOS 3201. As I and others on this thread have reported, 3201 breaks Thunderbolt 2 support completely. I relayed this to them and they seemed unaware. Then they recommended that I install the graphics card in slot1 and the other in slot 3. I told them it's a modern graphics card so its 2 slots wide, and they said I could install in Slot 3 and 5, with thunderbolt in slot 2. I told them I tried this and the computer will boot but thunderbolt will not work. They then recommended that I install the SLI bridge, and mentioned that slots 3 and 5 share resources so it would cause problems. They then recommended that I install in slots 3 and 5. (NOT A TYPO. THEY RECOMMENDED TO DO WHAT I HAD ALREADY DONE AND WHAT THEY SAID NOT TO DO, RIGHT AFTER THEY SAID NOT TO DO IT.) I communicated this and then they said to move the TB card to slot 1.

I asked point blank if I can install the thunderbolt card to any other slot than 2 and they said "not recommended" and then said that I could move it to slot 1.

These people make no sense.

The consumer support line escalated my case and was supposed to call me back 3 days ago. I called them again today and they said they were still researching.

What the **** is going on at ASUS?

Anyone have any insights on how to get two graphics card and thunderbolt working at the same time?

Thanks


The Asus support guys generally are clueless, accept it. Have a look at the motherboard block diagram in the manual (in Appendix A-1 all the way at the end) and section 1.2.5 about the PCIE expansion slots as well. Together they explain why slot 2 is so "special" and why your confi gives trouble. I would try the first videocard in slot 1 and the second in slot 5 or 7 so it's not being crippled sharing the same hub with slot 2 when it automatically goes into 2X mode whenever a thunderbolt card is plugged in... If it still gives you trouble see what options are available to force slot 2 in the bios to your needs.


Pay special attention to the little note on page 1-9 of the manual that says "The default setting of slot 2 is in Auto mode, that automatically optimizes the system bandwith. This slot automatically runs in 2x mode with Asus Thunderbolt EX card installed" smile.gifsmile.gif

BIOS you might have to go back 1 version too, try with latest first though
post #3332 of 4073
Quote:
Originally Posted by profundido View Post

The Asus support guys generally are clueless, accept it. Have a look at the motherboard block diagram in the manual (in Appendix A-1 all the way at the end) and section 1.2.5 about the PCIE expansion slots as well. Together they explain why slot 2 is so "special" and why your confi gives trouble. I would try the first videocard in slot 1 and the second in slot 5 or 7 so it's not being crippled sharing the same hub with slot 2 when it automatically goes into 2X mode whenever a thunderbolt card is plugged in... If it still gives you trouble see what options are available to force slot 2 in the bios to your needs.


Pay special attention to the little note on page 1-9 of the manual that says "The default setting of slot 2 is in Auto mode, that automatically optimizes the system bandwith. This slot automatically runs in 2x mode with Asus Thunderbolt EX card installed" smile.gifsmile.gif

BIOS you might have to go back 1 version too, try with latest first though
Thanks for your reply. I'm a little confused though, how can I put a 980 in slot one if they are double wide? And do you mean I shouldn't automatically have the Thunderbolt card in 2x mode? I have tried setting it to 4x in this configuration.
post #3333 of 4073
Quote:
Originally Posted by r2tincan View Post

Thanks for your reply. I'm a little confused though, how can I put a 980 in slot one if they are double wide? And do you mean I shouldn't automatically have the Thunderbolt card in 2x mode? I have tried setting it to 4x in this configuration.


oh right, I forgot about the 2 slot width for a sec, my bad smile.gif So, Thunderbolt is small (1slot width) in slot 2 so then you would put the first video card in slot 3 since it's still on the first 16x internal bridge sharing bandwith with slot 2 in 2x mode, and the other card in slot 5 or 7, since those 2 share the next internal bridge according to the block diagram and will not be interfered by slot 2.

With that setup you first try with the slot 2 setting on auto (which will automatically default to 2X with thunderbolt card detected in it) and if stuff doesn't work you play with all other settings yes like put it in 4x or highest possible mode

Also be ready to go back 1 BIOS version in time in case if you can't get it to work


let us know wink.gif
Edited by profundido - 8/22/16 at 2:55pm
post #3334 of 4073
Asus Drivers update

In my search to discover why my ASMedia USB 3.1 controller picks and chooses which days to work. BTW. I think it's a BIOS related issue caused by my USB devices, I have done my fair share of looking for alternative drivers resources. The new WS motherboard that I mentioned in my previous post has several updated drivers and utilities which if anyone is interested are compatible with the X99-E WS boards. The exception of course being the LAN drivers.

My disappearing ASMedia controller issue is becoming even more strange. When my issue pops up, not only are the onboard USB 3.1 ports affected, but also the ports on my USB 3.1 add on card that I put in my 7th PCIe slot. The add on card has the same controller as the motherboard.
post #3335 of 4073
For someone buying the Asus X99-e WS, is there really a reason to opt for the new 10G version as opposed to 3.1 USB?

Looking at the spec sheet, it is hardly a refresh, and I am not interested in RGB nor type-c connectors. I am hoping we see a price cut for the previous version though looking at the price change when the 3.1 USB replaced the original I am not holding my breath.
post #3336 of 4073
Quote:
Originally Posted by vaoqeRG View Post

For someone buying the Asus X99-e WS, is there really a reason to opt for the new 10G version as opposed to 3.1 USB?

Looking at the spec sheet, it is hardly a refresh, and I am not interested in RGB nor type-c connectors. I am hoping we see a price cut for the previous version though looking at the price change when the 3.1 USB replaced the original I am not holding my breath.


I just bought the existing version, it looked like more value to me with the sata express that I can bring to the front as USB 3.1 with those adapters. Also, if I really want 10G I'll put an Intel 550-T2 adapter in one of the slots, same for USB C or thunderbolt.

16x slots is what you need and a good PLX chip. That's what these boards are so great for imho
post #3337 of 4073
Quote:
Originally Posted by profundido View Post

I just bought the existing version, it looked like more value to me with the sata express that I can bring to the front as USB 3.1 with those adapters. Also, if I really want 10G I'll put an Intel 550-T2 adapter in one of the slots, same for USB C or thunderbolt.

16x slots is what you need and a good PLX chip. That's what these boards are so great for imho

I would agree that the current version is more value, I think I will get it. But may wait a little to see if there is any price drop.
post #3338 of 4073
Quote:
Originally Posted by vaoqeRG View Post

Quote:
Originally Posted by profundido View Post

I just bought the existing version, it looked like more value to me with the sata express that I can bring to the front as USB 3.1 with those adapters. Also, if I really want 10G I'll put an Intel 550-T2 adapter in one of the slots, same for USB C or thunderbolt.

16x slots is what you need and a good PLX chip. That's what these boards are so great for imho

I would agree that the current version is more value, I think I will get it. But may wait a little to see if there is any price drop.

I wouldn't wait too long. ASUS doesn't make very many of them and, the last time they ran out, it was months before they came back. Considering a new board is coming out, they may decide to discontinue this one. I also doubt the price will drop any.
     
CPUMotherboardGraphicsRAM
i7-5930K Haswell-e Asus X99-E WS/USB 3.1 Visiontek Radeon 7870 2GB with 6 miniDisplayports G-Skill Ripjaws 64GB (8x8GB) DDR4 2133 
Hard DriveHard DriveCoolingOS
Samsung 850 EVO 4TB SSDs Samsung 950 Pro 512GB m.2 SSD boot drive Noctua NH-D15S Cpu cooler Win 7 Ultimate 
PowerCaseMouseMouse Pad
Corsair AX760 Scratch built. Currently under construction at ... Logitech M525 El Cheapo Allsop hard plastic 
CPUMotherboardGraphicsGraphics
i7-3930k ASUS P9X79 WS MSI R7850 Twin Frozr 2GD5/OC Radeon HD 7850 2GB... Monoprice 1x2 powered HDMI Splitter 
RAMHard DriveHard DriveHard Drive
Kingston HyperX 32GB (8 x 4GB) 240-Pin DDR3 SDR... 128GB Samsung 840 Pro SSD 4TB Samsung 850 EVO SSD 4TB Samsung 850 EVO SSD 
Hard DriveHard DriveOptical DriveCooling
4TB Samsung 850 EVO SSD 4TB Samsung 850 EVO SSD LG 12X BD-ROM 16X DVD-ROM 48X CD-ROM SATA Inter... COOLER MASTER GeminII S524 120mm Long Life Slee... 
OSMonitorMonitorKeyboard
Windows 7 Ultimate 3 x Asus VG248QE Vizio VO320E 32" TV Logitech G510s 
PowerCaseMouseAudio
Corsair HX750W Antec Two Hundred v2 Logitech M525 with Unifying Receiving Corsair SP2500 2.1 Speakers 
AudioOtherOtherOther
ASUS Xonar Essence STX Virtual 7.1 Channels 24-... LSI 9211-8i HBA card HooToo® HT-CR001 3.5" PCI-E to USB 3.0 Multi-in... StarTech HSB220SAT25B 2 Drive 2.5in Trayless Ho... 
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CPUMotherboardGraphicsRAM
i7-5930K Haswell-e Asus X99-E WS/USB 3.1 Visiontek Radeon 7870 2GB with 6 miniDisplayports G-Skill Ripjaws 64GB (8x8GB) DDR4 2133 
Hard DriveHard DriveCoolingOS
Samsung 850 EVO 4TB SSDs Samsung 950 Pro 512GB m.2 SSD boot drive Noctua NH-D15S Cpu cooler Win 7 Ultimate 
PowerCaseMouseMouse Pad
Corsair AX760 Scratch built. Currently under construction at ... Logitech M525 El Cheapo Allsop hard plastic 
CPUMotherboardGraphicsGraphics
i7-3930k ASUS P9X79 WS MSI R7850 Twin Frozr 2GD5/OC Radeon HD 7850 2GB... Monoprice 1x2 powered HDMI Splitter 
RAMHard DriveHard DriveHard Drive
Kingston HyperX 32GB (8 x 4GB) 240-Pin DDR3 SDR... 128GB Samsung 840 Pro SSD 4TB Samsung 850 EVO SSD 4TB Samsung 850 EVO SSD 
Hard DriveHard DriveOptical DriveCooling
4TB Samsung 850 EVO SSD 4TB Samsung 850 EVO SSD LG 12X BD-ROM 16X DVD-ROM 48X CD-ROM SATA Inter... COOLER MASTER GeminII S524 120mm Long Life Slee... 
OSMonitorMonitorKeyboard
Windows 7 Ultimate 3 x Asus VG248QE Vizio VO320E 32" TV Logitech G510s 
PowerCaseMouseAudio
Corsair HX750W Antec Two Hundred v2 Logitech M525 with Unifying Receiving Corsair SP2500 2.1 Speakers 
AudioOtherOtherOther
ASUS Xonar Essence STX Virtual 7.1 Channels 24-... LSI 9211-8i HBA card HooToo® HT-CR001 3.5" PCI-E to USB 3.0 Multi-in... StarTech HSB220SAT25B 2 Drive 2.5in Trayless Ho... 
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post #3339 of 4073
Quote:
Originally Posted by Lady Fitzgerald View Post

I wouldn't wait too long. ASUS doesn't make very many of them and, the last time they ran out, it was months before they came back. Considering a new board is coming out, they may decide to discontinue this one. I also doubt the price will drop any.

I see, many thanks for the head up will get it asap!
post #3340 of 4073
I have been trying everything I can think of and all the suggestions on these forums and others, can't get it to work.

No one has ever tried dual GPU and TB on this board? How? haha



Also, what's with the 10g not having Thunderbolt? Are they ****in serious...
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