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Video card not recognized in new intel build

post #1 of 7
Thread Starter 
So, I had this same MSI Twin Frozer 750TI 2GB in my old AMD build below, and it worked perfectly fine. I started a new 4790K build using the ASUS Maximus 7 Gene. I connected all the basics (CPU, RAM, Video Card), and did a test boot and everything posted (my video card was working fine since I saw the post screen). I had to do some rearranging for cable management, and I took out the video card. After organizing everything perfectly, I reconnected everything and tried to boot and got a blank screen.

So here is the list of things I did to troubleshoot:
Unplugged everything except CPU/RAM/video card. No screen.
Moved video card to 2nd PCI-E slot. No screen.
Updated BIOS. No screen.
Cleared CMOS. No screen.
Connected video card via hdmi. No screen.
Took out video card and connected IGP. Post screen shows.
Changed the settings of the PCI-E to run in 3.0. No screen.
I actually went into the BIOS and saw that it's showing the slot as "x0" which I don't think is a good thing. I think it's supposed to show "MSI 750TI" or something like that.

Now I'm going to install windows & chipset (using my IGP) & video card drivers to see if that works (but I doubt it will). I'm also going to force the BIOS to use the video card & not the IGP to see what happens.

Did removing and reinserting my video card damage it? The gold connectors are still visibly fine. What's so crazy is the video card was working fine in my old rig. It was also working in my new rig for about 5 seconds before I shut down my computer after the initial post. Help!

Forgot to add, the two fans on the video card are fine and they do spin.
Edited by charlie310 - 10/1/14 at 1:13pm
Ol' Betsy
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Ol' Betsy
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post #2 of 7
Thread Starter 
So the IGP runs perfectly fine. I'm now downloading my video card drivers. My Mobo shows error code 62 and the VGA led is lit when trying to boot with my video card connected. So far, it looks like the video card is bad which is hard to believe since I used it on my old PC yesterday, and it did work during my test post in my new rig. The other possibility is that it's just not compatible with my Mobo, which is also highly unlikely. Lastly, the two PCI-E slots could be bad, but that's also highly unlikely. I'm confused.
Ol' Betsy
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Ol' Betsy
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post #3 of 7
did you try to disconnect the psu, and take out the bios battery?
post #4 of 7
Quote:
Originally Posted by charlie310 View Post

So the IGP runs perfectly fine. I'm now downloading my video card drivers. My Mobo shows error code 62 and the VGA led is lit when trying to boot with my video card connected. So far, it looks like the video card is bad which is hard to believe since I used it on my old PC yesterday, and it did work during my test post in my new rig. The other possibility is that it's just not compatible with my Mobo, which is also highly unlikely. Lastly, the two PCI-E slots could be bad, but that's also highly unlikely. I'm confused.

crank up the old board and chip and if it doesn't work in there you'll know if its the new board or old GPU,,kinda a pain in the rear end

that's what I would do
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the tooth
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HAF 922
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corsair 120gb ssd WD 1 tb 7200rpm lg blueray H100 
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coolermaster 922 denon 7.1,home theatre 
CPUMotherboardGraphicsRAM
amd 965x4 asus,m4n72-e asus gtx 570 1.25gb 8gb 800 gskill ddr2 
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post #5 of 7
Thread Starter 
Sorry guys. You are too late. A couple hours after posting this, I found out the video card is dead. So surprising because the card is only 6 months old. I didn't feel any static shock when handling the card. As I mentioned, the card worked perfectly before. Anyways, I RMA'd and hopefully I won't get screwed. This is actually the first time I ever RMA'd any PC hardware. I guess I'll never buy MSI again.
Ol' Betsy
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Ol' Betsy
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post #6 of 7
Quote:
Originally Posted by charlie310 View Post

Sorry guys. You are too late. A couple hours after posting this, I found out the video card is dead. So surprising because the card is only 6 months old. I didn't feel any static shock when handling the card. As I mentioned, the card worked perfectly before. Anyways, I RMA'd and hopefully I won't get screwed. This is actually the first time I ever RMA'd any PC hardware. I guess I'll never buy MSI again.


I mean it was working when you took it out, and then when you put it in your new PC it wasn't working? You may not have felt any static shock but I don't see how else it would have just died when moving between systems.. I don't think you can really blame MSI for that. It's not like the card blew up in your PC.

However, MSI has pretty good support so I'm sure you'll have no trouble getting a replacement. I've dealt with them before.
madVR+SVP
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madVR+SVP
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post #7 of 7
Thread Starter 
Quote:
Originally Posted by iinversion View Post

I mean it was working when you took it out, and then when you put it in your new PC it wasn't working? You may not have felt any static shock but I don't see how else it would have just died when moving between systems.. I don't think you can really blame MSI for that. It's not like the card blew up in your PC.

However, MSI has pretty good support so I'm sure you'll have no trouble getting a replacement. I've dealt with them before.

The point I was making is that it seems like MSI doesn't use the best materials. We all know there Mobos have had problems in the past, and it was no surprise that the dead video card was MSI branded.
Ol' Betsy
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Ol' Betsy
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