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should I buy a new drive?

post #1 of 5
Thread Starter 
My friend asked me to help him with his laptop because for the past few months it has been really really slow and he had no idea why. So I got the laptop yesterday and indeed this thing is slow. (it took around 2-3 hours for it to boot into windows)

So, since this is a Dell laptop, I did a full factory reset and now the laptop is back to how it was when he bought it. However, it is still slow. It's not as slow as it was before, it is kind of usable now but still pretty slow. So before I recommend him to buy a new hard drive, I want to be sure that the hdd is indeed the problem.

I downloaded crystal disk info but I have no idea what all these numbers mean and how bad/normal they are:

http://i.snag.gy/dOzDc.jpg

can anyone who knows whether these numbers are normal tell me if the problem is the hdd or not?


thanks smile.gif
krz.
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krz.
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post #2 of 5
You can find out more about "reallocated sectors count" HERE, and about "current pending sector count" HERE.

It appears your drive cannot reallocate 7 bad sectors (look at the raw value) for some reason.

You can try running Chkdsk (chkdsk h: /f /r). If that doesn't help, try full HDD reformat. If that doesn't help, replace the drive.
post #3 of 5
The drive is in quite a bad state.

For Read Error Rate it has a value of 1718, this is a WD specific error value, it makes very little sense to anyone outside of those working for them. Run WD LifeGuard on the laptop and see what that has to say about the state of the drive. Other than that you there are 561 relocated sectors, these are portions of the drive which have gone bad and are no longer usable, with this being so high alone I would recommend a new drive. There are errors reported in Seek error rate, just like the raw value for Read error rate this one too is vendor specific but like read error rate it does indicate a mechanical fault, this isn't too specific as to what the fault is but it doesn't really matter as it can only be repaired by a new drive.

If I continue the drive has taken a few knocks as indicated via the G-Sensor Error Rate, data has had to be remapped from failing portions of the drive and there're 7 sectors that might be going bad, the drive still is yet to check, but the most likely event is that they have already gone bad.

The drive doesn't seem that old but any drive can fail at any time, does your friend have a budget for a new drive? If they don't need 500GB but just 240GB they should really look into an SSD; that is if they want to spend that much, around $100 for a drive like the Sandisk Ultra II. This would be a very worthwhile upgrade for overall system performance. If they are running out of space and want a bump in capacity then a HDD like the HGST Travelstar 5K1000 for $60. Just for reference a smaller capacity ssd a la 120GB would be around $65-$75.
post #4 of 5
Quote:
Originally Posted by vpex View Post

The drive is in quite a bad state.

For Read Error Rate it has a value of 1718, this is a WD specific error value, it makes very little sense to anyone outside of those working for them. Run WD LifeGuard on the laptop and see what that has to say about the state of the drive. Other than that you there are 561 relocated sectors, these are portions of the drive which have gone bad and are no longer usable, with this being so high alone I would recommend a new drive. There are errors reported in Seek error rate, just like the raw value for Read error rate this one too is vendor specific but like read error rate it does indicate a mechanical fault, this isn't too specific as to what the fault is but it doesn't really matter as it can only be repaired by a new drive.

If I continue the drive has taken a few knocks as indicated via the G-Sensor Error Rate, data has had to be remapped from failing portions of the drive and there're 7 sectors that might be going bad, the drive still is yet to check, but the most likely event is that they have already gone bad.

The drive doesn't seem that old but any drive can fail at any time, does your friend have a budget for a new drive? If they don't need 500GB but just 240GB they should really look into an SSD; that is if they want to spend that much, around $100 for a drive like the Sandisk Ultra II. This would be a very worthwhile upgrade for overall system performance. If they are running out of space and want a bump in capacity then a HDD like the HGST Travelstar 5K1000 for $60. Just for reference a smaller capacity ssd a la 120GB would be around $65-$75.

I second this, just back up everything and get an SSD. Much more reliable and will give the laptop new life and speed.
post #5 of 5
Thread Starter 
thanks a lot for the quick replies. This is what I thought also. I will recommend him to buy a new hdd/ssd depending on his budget.

+rep
krz.
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krz.
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