Originally Posted by diggiddi
LOL at the drug front suspicion. Anyhoo the older amps most likely were more powerful than what you have right now evidenced by the weight of the unit . Back in the day the heavier amp was almost always the better one, right now you have class D amps which can produce power using lighter components. Generally metrics like THD etc are used to differentiate but I say the best judge of any audio equipment is your ears.
Its that funny math they are using
I went JUST and reclaimed the AVR 1650 from the repair shop. It was burred under a pile of other junk, but eventually they dug it out. I don't see how they have the work area to fix anything there.
I called again yesterday and still noting was progressing with my receiver and the gentleman I talked on the phone with said they were waiting on HK and suggested that "If I don't like that, I can call Harmon Kardon myself...". I explained that I did call them myself and they said to take it to that facility.
Anyway, I took him up on his offer and did call them myself. Harmon Kardon asked for the Ticket # from the repair shop. I re-phoned the repair shop seeking this information and it became apparent that they did not have this number and after 3+ weeks had basically done nothing as HK said no ticket # means they are not even aware of my issue. I was a little worried because now the 2 year warranty period had expired. The hold times were long and I got disconnected being transferred (that always seems to happen to me) but they did issue me an RMA and postage which I'm sure would have costed me a fortune. Fortunately I still have the box it came in so I'm getting ready to run it to the post office or wherever it goes.
After living in my Miami I have come to terms with the fact that you just won't get the best service, but that's really below par even for here and I'm just glad to have it out of that graveyard for old junk. I did two things so far this morning, before proceeding to the repair shop I got a vitamin B injection in my posterior. Guess which one was a worse PIA.Edited by bbond007 - 12/3/14 at 10:01am