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Finalmouse 2015 - Page 79

post #781 of 4666
Quote:
Originally Posted by FinalmouseJude View Post

Glad you are enjoying the replacement Max.


On a different note, i would like to once again inform the community of something our team has found. (this actually isnt in regards to the FinalMouse)

We have reason to believe that CS:GO raw input is currently bugged. We are not sure if it is a result of a patch or not at the moment. We are still heavily investigating the issue and we will have more details soon once we can test further.

In the meantime we recommend to all mouse owners to keep raw input in CS:Go OFF.


Kind Regards,
FinalMouse Jude

Disable raw input and instead use rinput.exe. If you can't find it online tell me Ill put it up somewhere. Think fnatic have it on their homepage and someone here has done a launcher.

Ps. I don't condone the use of the launcher for several reasons I'm just informing you there is one and it's an option if you didn't know.
post #782 of 4666
Quote:
Originally Posted by Conditioned View Post

Ps. I don't condone the use of the launcher for several reasons I'm just informing you there is one and it's an option if you didn't know.
Could you list those reasons?
    
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post #783 of 4666
Quote:
Originally Posted by FinalmouseJude View Post

Hello Everyone,

Just wanted to give a quick updated on something interesting we have been working on (learning about) with Pixart with their SROM and registrars for their active imaging system.

So as some may know the 3310 does its own calibration through its AIS. We designed the DPI cycles on the FM to recalibrate the AIS (which is a good thing). However there is one interesting thing we have found some users running into.

If you were to freshly plug in the mouse, or cycle to a new dpi settings while the mouse is *LIFTED *ON A DIFFERENT SURFACE *ON A SIGNIFICANTLY DIRTY/DIFFERENT COLORED PORTION OF THE MOUSEPAD the AIS will take this into account and you will find that the sensitivity (CPI) of the mouse feels slightly higher once you place it back on your normal surface. For the AIS to then return to its natural setting it will need to be recycled back on that dpi setting again to reset the AIS. Also this happens naturally after some minutes.

So for those people that think they are seeing a slight dpi increase during certain occurances, rest assured you arent crazy, its just the 3310 AIS doing its job. By following the above steps you can make sure to have the AIS recognize the correct surface and stay on it everytime.

With the 3310's AIS i Can not stress enough how important a consistent, clean, dark surface is! And remember that cycling through the DPI is the FM's way of reimaging the surface!

Happy Gaming and Kind Regards,
Jude

Geeze - this sounds almost like the exact problem I was having with my KPM with the LOD settings turned off in the software. I wanted to try a FinalMouse, but was worried about similar 3310 issues.

Is this firmware calibration native to all 3310 devices? Can it be overridden by vendor software to hard set surface calibration or artifically lower lod ?
Edited by rmp459 - 3/5/15 at 7:23am
    
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post #784 of 4666

IIRC it is IAS, not AIS.

post #785 of 4666
Quote:
Originally Posted by woll3 View Post

IIRC it is IAS, not AIS.

Yes your right.
I wonder why there is a auto calibration in the firmware though.
I couldn't find anything about this in the pixart documentation.
    
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post #786 of 4666
I am very disappointed with the FM support, I have been waiting about a week for a reply back (got a defective unit) and I have yet to hear back.

I email them about everyday, the onsite support is always offline.. pathetic support
post #787 of 4666
Quote:
Originally Posted by Swim View Post

I am very disappointed with the FM support, I have been waiting about a week for a reply back (got a defective unit) and I have yet to hear back.

I email them about everyday, the onsite support is always offline.. pathetic support

Hello Swim,

I just checked our support tickets and it shows you have received 4 responses and also your replacement was already sent out.

Kind Regards,
Jude
post #788 of 4666
Quote:
Originally Posted by FinalmouseJude View Post

Hello Swim,

I just checked our support tickets and it shows you have received 4 responses and also your replacement was already sent out.

Kind Regards,
Jude
I got a response later today after I created this post.. coincidence?

Anyway, here is the replacement I received, same defective issues happening (scrollwheel is poorly positioned causing "wiggles" when using the mouse).

I received the same defective unit as I had before. http://youtu.be/33Gh4Vd55Iw
post #789 of 4666
Quote:
Originally Posted by Swim View Post

I got a response later today after I created this post.. coincidence?

Anyway, here is the replacement I received, same defective issues happening (scrollwheel is poorly positioned causing "wiggles" when using the mouse).

I received the same defective unit as I had before. http://youtu.be/33Gh4Vd55Iw

Hello Swim,

From what I have seen our support reps responded within our 24-48 business hour timeframe to each query. I escalates your last email for the tracking number which is why you got it when you did. But keep in mind sending many multiple emails to the support system only clogs up the ticket.


As For the mousewheel rattle on the replacement. This is pretty unlucky. This issue is rarely caused during shipping when the wheel itself is slightly dislodged from the encoder.

I suspect that this isn't coincidence since both your shipments were done by USPS. I have already informed our rma department to send another replacement along with return labels via another shipping carrier.

This will be sent out today. But keep in mind our support team can't supply you with tracking since this is an expedited one day shipment. For future concerns please continue to communicate via your support ticket, just keep in mind responses can take 24-48 business hours at times.

Kind Regards
Jude
post #790 of 4666
Can someone test the DPI changing theory that Jude posted? I'm testing some other mice at the moment.

I was pretty sure I measured the DPI at 800, then left the mouse on my light blue pad, and the next time I measured it it was at 950. Then cycling through the DPI steps reset it back to 800. Which goes contrary to the theory that "changing the dpi on a different surface" is what messes up the counts.

EDIT: here's a diagram someone made of the KPM's similar issue: http://www.overclock.net/t/1492197/roccat-kone-pure-military/750_50#post_23627798
Edited by MaximilianKohler - 3/5/15 at 5:14pm
    
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