Overclock.net › Forums › Components › Mice ›  Asus Strix Claw - Mouse sensor stop responding but button works
New Posts  All Forums:Forum Nav:

Asus Strix Claw - Mouse sensor stop responding but button works - Page 2

post #11 of 22
Quote:
Originally Posted by Honzik1 View Post

I have Gigabyte Z87X-D3H. But actually my new Strix Claw mouse is not connected to my case (Fractal Define R4) front panel, but is connected to USB 3.0 hub on my Dell monitor. Whole yesterday I did not have mouse sensor interupt yet. Lets see if it will continue for today....smile.gif

Before I had Gigabyte M8000X (Avago 9500) connected directly to my case front panel and I had no problem with it.

My Strix Claw is directly connected to the back of the Case right into the PS/2 - usb 2.0 section, like all of my mouse connections. I use to rely on the DELL monitor usb connection until flaky things started to happen.

That would be your problem right there relying on a 3rd party USB hub to transfer signals to your motherboard, some input devices start reacting badly to this. Some very basic mice will work regardless but the more complicated models sometimes cause problems going from USB 3.0 to USB 2.0. I never liked plugging through USB 3.0 connectors when using any mouse, always use USB 2.0.
post #12 of 22
Thread Starter 
Okay okay, how about the drivers bugs? Have you tested what is shown on the pictures?
post #13 of 22
Thread Starter 
Quote:
Originally Posted by trriL View Post

I bet the mouse buttons works because they are working as a keyboard.
Go into your bios and set it so both usb keyboard and mouse don't sleep. It might be USB power management or something like that.

Could be that the Asus Strix isn't completely figured out yet. If what I said doesn't work you might want to contact Asus, and possibly return it.

Nothing like that in BIOS. Only "Wake up by mouse" used for old PS2 connector.
post #14 of 22
I also have gone out a similar symptom though it is z77 mother board.
It is a content of sending ASUS the support mail, and being examining it by the technology now.
post #15 of 22
Well I am on my 3rd strix claw since launch they only seem to last a couple of months
optics went on 2nd and this 3rd one but first mouse was was 1.03 driver and firmware update
problems that bricked the mouse
sending this back to S**N (4 letter pc retailer) but they do tend to take an age to agree its broken
just bought a gladius for now till I see what they come up with but the Strix Tactical pro keyboard works a treat
Just wish the Asus GK 2000 was released
post #16 of 22

Hiya all,

 

Anyone got any ideas how to solve this? I sent my previous first mouse to RMA and got a replacement. It's doing the same thing now.

 

My motherboard is a Z87 Extreme 4 from ASrock and I have no idea what setting should be changed to make the mouse work correctly.

 

Strangely enough, I can replicate this even without the mouse software installed and on 2 different laptops I have with me...

Kalimdor
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Xeon E3-1320v3 Asrock Z87 Extreme4 MSI GTX 970 Gaming 4G G.Skill TridentX 8Gb 
Hard DriveHard DriveHard DriveCooling
Samsung 840 EVO Samsung HD103UJ Seagate ST2000DM001 Thermalright Ultra 120 
OSMonitorKeyboardPower
Windows 8.1 Pro 64bit Dell u2414h Asus Strix Tactic Pro Corsair AX-860 
CaseMouseMouse PadAudio
Coolermaster Storm Trooper Black Asus Strix Claw Steelseries Qck Onboard 
  hide details  
Reply
Kalimdor
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Xeon E3-1320v3 Asrock Z87 Extreme4 MSI GTX 970 Gaming 4G G.Skill TridentX 8Gb 
Hard DriveHard DriveHard DriveCooling
Samsung 840 EVO Samsung HD103UJ Seagate ST2000DM001 Thermalright Ultra 120 
OSMonitorKeyboardPower
Windows 8.1 Pro 64bit Dell u2414h Asus Strix Tactic Pro Corsair AX-860 
CaseMouseMouse PadAudio
Coolermaster Storm Trooper Black Asus Strix Claw Steelseries Qck Onboard 
  hide details  
Reply
post #17 of 22

Just checked Asus and there's a new firmware for the mouse.

Gonna give it a try and hope that I don't have to get my 3rd Claw from RMA... 

Kalimdor
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Xeon E3-1320v3 Asrock Z87 Extreme4 MSI GTX 970 Gaming 4G G.Skill TridentX 8Gb 
Hard DriveHard DriveHard DriveCooling
Samsung 840 EVO Samsung HD103UJ Seagate ST2000DM001 Thermalright Ultra 120 
OSMonitorKeyboardPower
Windows 8.1 Pro 64bit Dell u2414h Asus Strix Tactic Pro Corsair AX-860 
CaseMouseMouse PadAudio
Coolermaster Storm Trooper Black Asus Strix Claw Steelseries Qck Onboard 
  hide details  
Reply
Kalimdor
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Xeon E3-1320v3 Asrock Z87 Extreme4 MSI GTX 970 Gaming 4G G.Skill TridentX 8Gb 
Hard DriveHard DriveHard DriveCooling
Samsung 840 EVO Samsung HD103UJ Seagate ST2000DM001 Thermalright Ultra 120 
OSMonitorKeyboardPower
Windows 8.1 Pro 64bit Dell u2414h Asus Strix Tactic Pro Corsair AX-860 
CaseMouseMouse PadAudio
Coolermaster Storm Trooper Black Asus Strix Claw Steelseries Qck Onboard 
  hide details  
Reply
post #18 of 22

Few days have gone by and since the last firmware update and also beta software from Asus, that I have had 0 issues with the mouse...

 

It appears that it is fixed, before testing the firmware the sensor was simply not working. Did a a reset by pressing the Clutch button + left + right buttons on top before plugging the usb cable for 4 seconds more or less.

Afterwards installed, the firmware, then the software and so far all smooth.

Kalimdor
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Xeon E3-1320v3 Asrock Z87 Extreme4 MSI GTX 970 Gaming 4G G.Skill TridentX 8Gb 
Hard DriveHard DriveHard DriveCooling
Samsung 840 EVO Samsung HD103UJ Seagate ST2000DM001 Thermalright Ultra 120 
OSMonitorKeyboardPower
Windows 8.1 Pro 64bit Dell u2414h Asus Strix Tactic Pro Corsair AX-860 
CaseMouseMouse PadAudio
Coolermaster Storm Trooper Black Asus Strix Claw Steelseries Qck Onboard 
  hide details  
Reply
Kalimdor
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Xeon E3-1320v3 Asrock Z87 Extreme4 MSI GTX 970 Gaming 4G G.Skill TridentX 8Gb 
Hard DriveHard DriveHard DriveCooling
Samsung 840 EVO Samsung HD103UJ Seagate ST2000DM001 Thermalright Ultra 120 
OSMonitorKeyboardPower
Windows 8.1 Pro 64bit Dell u2414h Asus Strix Tactic Pro Corsair AX-860 
CaseMouseMouse PadAudio
Coolermaster Storm Trooper Black Asus Strix Claw Steelseries Qck Onboard 
  hide details  
Reply
post #19 of 22
I don't know, but my mice have been acting strangely too lately, my CM Recon and Razer DA 3.5G.

My Recon did exactly what you're saying here, but for me, replugging it fixes it. My DA on the other hand, was decommissioned, I used it as an excuse to upgrade to the Chroma. I'm wondering if this would be a windows update?
post #20 of 22
Quote:
Originally Posted by Phantasia View Post

Few days have gone by and since the last firmware update and also beta software from Asus, that I have had 0 issues with the mouse...

I've updated mine to the latest version 1.07 and it's been remarkably GOOD thumb.gif .

The ONLY downside to this mouse is the lousy, el cheapo feet which keep coming off, now comes the task of finding something to replace them with. Currently no one is supplying any Strix Claw feet anywhere, that includes Takasta.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Mice
Overclock.net › Forums › Components › Mice ›  Asus Strix Claw - Mouse sensor stop responding but button works