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Acer XB270HU 27" 1440p 144Hz G-Sync IPS ULMB Discussion Thread - Page 308

post #3071 of 4042
Amazon #3 - awesome BLB..barely noticeable even at >90% brightness. Way better than monitors #1, #2. But dead pixel or dust in top center of screen. This one was Jan 2015 as well.
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post #3072 of 4042
Quote:
Originally Posted by TheChris2233 View Post

Amazon #3 - awesome BLB..barely noticeable even at >90% brightness. Way better than monitors #1, #2. But dead pixel or dust in top center of screen. This one was Jan 2015 as well.

Nice! So some of them ARE indeed better.

I'm just surprised and disappointed that the build quality of this monitor is about the same as my old $200 monitor from 2008 (frame is not nearly as loose on the old one tho) even though the panel itself is superior. They both feel like very cheap plastic. Geez. I kinda wanna ask them to send a new one before giving the money back, but after this experience I just wanna give up with it, sadly. The plastic is the same in every one of them and I thought it'd be sturdy which it isn't, at least on mine. It's decent, but not good for a monitor with this price.

Well I guess it's about the personal preference and what each of us will settle with!

My dream monitor would be:
- 27" (or 34" ultrawide 21:9)
- G-Sync
- 1440p
- 120hz+
- 3D
- IPS/VA
- Sturdy but thin matte plastic frame
- Metal in the foot
- Coating a mix between glossy and matte, letting the panel and backlight through well
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post #3073 of 4042
Quote:
Originally Posted by kanttii View Post

Nice! So some of them ARE indeed better.

I'm just surprised and disappointed that the build quality of this monitor is about the same as my old $200 monitor from 2008 (frame is not nearly as loose on the old one tho) even though the panel itself is superior. They both feel like very cheap plastic. Geez. I kinda wanna ask them to send a new one before giving the money back, but after this experience I just wanna give up with it, sadly. The plastic is the same in every one of them and I thought it'd be sturdy which it isn't, at least on mine. It's decent, but not good for a monitor with this price.

Well I guess it's about the personal preference and what each of us will settle with!

My dream monitor would be:
- 27" (or 34" ultrawide 21:9)
- G-Sync
- 1440p
- 120hz+
- 3D
- IPS/VA
- Sturdy but thin matte plastic frame
- Metal in the foot
- Coating a mix between glossy and matte, letting the panel and backlight through well

Monitor #3 is without a doubt better than the other two. The bleed in the bottom corner is so small that other corners are worse. The yellow tint is much less noticeable too. BLB on this one is better than the Overlord as well. If it didn't have one dead pixel about 4 inches up from center of screen, I would keep it. Colors still seem too red and not quite as crisp, but I think this is because I'm used to a glossy screen. In my environment there is strong lighting and the matte does do an excellent job blocking/obscuring reflections. - I consider it an even trade. (and maybe calibration would help the colors)

I'm disheartened with build quality / production issues as well at the moment. This coming strictly from my personal experience. I think Acer got close but not quite a home run. This certainly would have given them the opportunity to change their perception in my mind. If there was another monitor on the horizon with the same specs, I'd probably just wait. I may wait anyway if I can get one I like soon. UPS roulette is annoying and is not helping me shake the fact that although 144hz and gsync are nice, they aren't worth an extra $400.

It's a step in the right direction at least!
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post #3074 of 4042
Fedex just called me again about my monitor that they lost and are looking for it. This time the lady i spoke with tried to be a smartass and acted all suspicious when i told her the box was wrapped with bubble wrap on the outside, saying "we're not supposed to accept them like that". That's how the ebay seller sent it to my address and he has sold 100s of them. I put it in its original box as it came and sent it back to him i told her.

What do you guys advise me to do, should i wait for them to find it or make a claim? I have shipped it back on april 30.
By the way after this i have lost all hope for fedex, avoid them at all cost people!
post #3075 of 4042
Quote:
Originally Posted by gavros777 View Post

Fedex just called me again about my monitor that they lost and are looking for it. This time the lady i spoke with tried to be a smartass and acted all suspicious when i told her the box was wrapped with bubble wrap on the outside, saying "we're not supposed to accept them like that". That's how the ebay seller sent it to my address and he has sold 100s of them. I put it in its original box as it came and sent it back to him i told her.

What do you guys advise me to do, should i wait for them to find it or make a claim? I have shipped it back on april 30.
By the way after this i have lost all hope for fedex, avoid them at all cost people!

I would make sure ebay seller knows what's going on and probably ask ebay support what they recommend to do when seller agrees to a return, but shippeing company loses it.

Since you're the shipper, my assumption would be that you'll probably have to open a claim with fedex. Assuming it's insured I would think you would be reimbursed by fedex for the amount, and the seller would keep your money (essentially fedex taking the loss as they should). And yes they're terrible- one of the companies I refuse to use unless I absolutely have to.
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post #3076 of 4042
Quote:
Originally Posted by TheChris2233 View Post

I would make sure ebay seller knows what's going on and probably ask ebay support what they recommend to do when seller agrees to a return, but shippeing company loses it.

Since you're the shipper, my assumption would be that you'll probably have to open a claim with fedex. Assuming it's insured I would think you would be reimbursed by fedex for the amount, and the seller would keep your money (essentially fedex taking the loss as they should). And yes they're terrible- one of the companies I refuse to use unless I absolutely have to.

Thanks for the advice, i just contacted the seller and informed him about it. He was the one who provided me with a return shipping label by the way. Fedex told me to give them 48 hours more so i guess this monday i'll consider the package unrecoverable if they haven't found it yet and will contact ebay for advice on what to do next.
post #3077 of 4042
I will perform the microfiber screen massage and establish the finger tip generated super screen backlight uniformity. Update to follow.
post #3078 of 4042
Quote:
Originally Posted by gavros777 View Post

Fedex just called me again about my monitor that they lost and are looking for it. This time the lady i spoke with tried to be a smartass and acted all suspicious when i told her the box was wrapped with bubble wrap on the outside, saying "we're not supposed to accept them like that". That's how the ebay seller sent it to my address and he has sold 100s of them. I put it in its original box as it came and sent it back to him i told her.

What do you guys advise me to do, should i wait for them to find it or make a claim? I have shipped it back on april 30.
By the way after this i have lost all hope for fedex, avoid them at all cost people!

Make a claim now. I went through the exact same situation when I ordered my i7 4790K from Newegg and Fedex "was looking for it". They called me directly to ask me what the package looked like, as if I were the one who shipped it. I suspected something was wrong when I tracked it and it had stayed in the same location for almost a week. Newegg told me to call Fedex and when they said they "were looking for it" I relayed that info to Newegg who immediately began a claim. I asked him what happens if it ends up eventually arriving at my door and the Newegg rep told me that "looking for it" means 99 out of 100 that it will never be found. Oddly enough Fedex and Newegg never dealt directly with one another, and I continued to get calls from Fedex after my claim/refund had already went through. I ended up ordering another i7 from Amazon while the claim was being processed and it turned out to be a good overclocker.

Let your eBay seller know that Fedex has lost your package and for him to file a claim because you can't actually do it anyways. Maybe see if he can send you out another one or process a refund in the mean time too. He doesn't actually get paid through PayPal until the package arrives anyways...
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post #3079 of 4042
Guys, I just got a perfect one in, I'm thinking about keeping it. thumb.gif


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post #3080 of 4042
Acer why u gotta make me so nervous when it comes to money spending... Is there really a good excuse for this kind of quality control? Are we expecting too much?
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