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post #3081 of 4042
If the fedex problem wasn't enough amazon also contacted me by email that they're concerned about the many/5 returns i've made with them so far. Does that mean i'm on the list to soon get banned from amazon? As i still haven't received a good monitor and think of ordering again and return the current one i have now if the new one is better.

Should i contact them and ask them what's the limit, or if they can actually test one before they send it out?
post #3082 of 4042
Quote:
Originally Posted by gavros777 View Post

If the fedex problem wasn't enough amazon also contacted me by email that they're concerned about the many/5 returns i've made with them so far. Does that mean i'm on the list to soon get banned from amazon? As i still haven't received a good monitor and think of ordering again and return the current one i have now if the new one is better.

Should i contact them and ask them what's the limit, or if they can actually test one before they send it out?

Feel free to reach out to Amazon and explain the situation a little. You can even provide this thread link, and the owner thread link as documentation.

What you were sent was a generated e-mail their system flagged, and that is about it. I am fairly confident if you contact them and explain what is going on, they will be perfectly fine with it. After all, Amazon is about the customer first.
    
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post #3083 of 4042
What in the hell......?
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post #3084 of 4042
Quote:
Originally Posted by gavros777 View Post

If the fedex problem wasn't enough amazon also contacted me by email that they're concerned about the many/5 returns i've made with them so far. Does that mean i'm on the list to soon get banned from amazon? As i still haven't received a good monitor and think of ordering again and return the current one i have now if the new one is better.

Should i contact them and ask them what's the limit, or if they can actually test one before they send it out?

You should contact them and tell them you're concerned about the number of returns that you have had to do recently to get a monitor that isn't defective. In my experience Amazon is usually very understanding in these situations...

What did the eBay seller say about making/starting a claim and issuing you a refund? You might want to alert Paypal too if the seller doesn't offer a fast resolution.

I know this is neither here nor there but whoever took your monitor better hope they don't get a defective one cause they would be SOL! I bet they probably don't even have the right GPU to even hook it up and test it anyways. Definitely the wrong monitor to swipe out of the warehouse when nobody is looking...
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post #3085 of 4042
I'm certainly not breaking any new ground here with regards to issues with this monitor, but I've received a dud as well. Amazon order from IP Camera Store placed a few days ago.

Forgive the poor quality photos, only had a One M8 on hand and the camera on that device is less than stellar.



Cluster of dead pixels.



Light bleed splotch thing in top center



Smaller one towards the right corner

There's a not so insignificant amount of glow in the bottom right corner as well, but that doesn't bother me a ton. Still, I have two IPS monitors that I paid less than half of the $800 price for this that are glow free. Turning the brightness down reduces the spot in the corner quite a bit, but has basically no effect on the other two spots.

I don't know how much of this is down to shipping vs manufacturing, but hopefully things get better going forward with this monitor.

...or we get another contender in the high/variable refresh IPS game tongue.gif I was waiting on the MG279Q originally, but the drawbacks on that monitor sound just as bad.
post #3086 of 4042
Quote:
Originally Posted by sok0 View Post

Guys, I just got a perfect one in, I'm thinking about keeping it. thumb.gif




Ahahahahaha

I was just googling around, comparing this monitor to the Asus one that will be launching soon and well... DAYUM. Are these common issues? have never seen so many problems before.
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post #3087 of 4042
New one just arrived. This one has more severe screen bleeding and a dirt taking about 8 pixels on the center of the screen. This is ridiculous.mad.gif
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post #3088 of 4042
Here is a comparison on the bleeding of the 2 acer panels compared to my Asus PB278Q(no bleeding or dead pixels)


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post #3089 of 4042
Quote:
Originally Posted by PostalTwinkie View Post

Feel free to reach out to Amazon and explain the situation a little. You can even provide this thread link, and the owner thread link as documentation.

What you were sent was a generated e-mail their system flagged, and that is about it. I am fairly confident if you contact them and explain what is going on, they will be perfectly fine with it. After all, Amazon is about the customer first.
Quote:
Originally Posted by BangBangPlay View Post

You should contact them and tell them you're concerned about the number of returns that you have had to do recently to get a monitor that isn't defective. In my experience Amazon is usually very understanding in these situations...

What did the eBay seller say about making/starting a claim and issuing you a refund? You might want to alert Paypal too if the seller doesn't offer a fast resolution.

I know this is neither here nor there but whoever took your monitor better hope they don't get a defective one cause they would be SOL! I bet they probably don't even have the right GPU to even hook it up and test it anyways. Definitely the wrong monitor to swipe out of the warehouse when nobody is looking...

Thanks for the advises guys!
I already informed the ebay seller but he hasn't replied yet. If he doesn't reply by monday i will contact everybody, ebay, paypal, even fedex to make a claim myself if ebay or paypal advises me to.
I will contact amazon too to express my concern and what they recommend to do which i expect them to say to give it another try and say next if i go out of luck and get an automated ban i can point fingers at amazon that they told me to order again. biggrin.gif
post #3090 of 4042
Quote:
Originally Posted by TheChris2233 View Post

Warning: Spoiler! (Click to show)
Monitor #3 is without a doubt better than the other two. The bleed in the bottom corner is so small that other corners are worse. The yellow tint is much less noticeable too. BLB on this one is better than the Overlord as well. If it didn't have one dead pixel about 4 inches up from center of screen, I would keep it. Colors still seem too red and not quite as crisp, but I think this is because I'm used to a glossy screen. In my environment there is strong lighting and the matte does do an excellent job blocking/obscuring reflections. - I consider it an even trade. (and maybe calibration would help the colors)

I'm disheartened with build quality / production issues as well at the moment. This coming strictly from my personal experience. I think Acer got close but not quite a home run. This certainly would have given them the opportunity to change their perception in my mind. If there was another monitor on the horizon with the same specs, I'd probably just wait. I may wait anyway if I can get one I like soon. UPS roulette is annoying and is not helping me shake the fact that although 144hz and gsync are nice, they aren't worth an extra $400.

It's a step in the right direction at least!
This. Just my thoughts on the monitor. I feel really bad with this 1080p 60hz TN now, though...geez.
Quote:
Originally Posted by sok0 View Post

Warning: Spoiler! (Click to show)
Guys, I just got a perfect one in, I'm thinking about keeping it. thumb.gif


Congrats biggrin.gif
Quote:
Originally Posted by overvolted View Post

Acer why u gotta make me so nervous when it comes to money spending... Is there really a good excuse for this kind of quality control? Are we expecting too much?
No we're not, we're expecting what we are paying for. If the monitor's build quality and quality control overall is worse than a 8yo $200 monitor's, there IS something wrong. I guess it's just that it's Acer. I had high hopes they would have better monitors than other hardware, but I got dropped back to the ground pretty fast when I received my XB270HU. It's now waiting for Monday to be sent back to the retailer.
Quote:
Originally Posted by asonenine View Post

Warning: Spoiler! (Click to show)
I'm certainly not breaking any new ground here with regards to issues with this monitor, but I've received a dud as well. Amazon order from IP Camera Store placed a few days ago.

Forgive the poor quality photos, only had a One M8 on hand and the camera on that device is less than stellar.



Cluster of dead pixels.



Light bleed splotch thing in top center



Smaller one towards the right corner

There's a not so insignificant amount of glow in the bottom right corner as well, but that doesn't bother me a ton. Still, I have two IPS monitors that I paid less than half of the $800 price for this that are glow free. Turning the brightness down reduces the spot in the corner quite a bit, but has basically no effect on the other two spots.

I don't know how much of this is down to shipping vs manufacturing, but hopefully things get better going forward with this monitor.

...or we get another contender in the high/variable refresh IPS game tongue.gif I was waiting on the MG279Q originally, but the drawbacks on that monitor sound just as bad.
Oh no... oh no. Not good.. What might help would be if they packaged them better, did you get it too in it's own package instead of being in another one? Without another box covering it I guess with the rough handling it won't fare well.
Quote:
Originally Posted by barsh90 View Post

Warning: Spoiler! (Click to show)
New one just arrived. This one has more severe screen bleeding and a dirt taking about 8 pixels on the center of the screen. This is ridiculous.mad.gif
Looks like the one I had....urgh.. ACER WHY JUST WHY.

This is way too ridiculous. It's unbelievable. >_> If the Asus monitor is bad too, I don't know what I'll buy then...maybe spend less cash on a monitor and get one without G-Sync and then get a new mobo + another GTX 970 to run games better. It would cost the same, too.
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