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[TFTCentral] Acer Predator XR341CK 34" Curved Gaming Screen with G-sync - Page 395

post #3941 of 6126
Well I just had an interesting conversation with Acer technical support about all the issues I'm having...

Screen flickering (occurs only at the desktop when set to 100Hz): https://vid.me/nRFZ

Horrible BLB...


Random episodes of portions of the panel not turning on...


And the menu not saving settings when I set it to 100Hz....although this seems to have resolved itself...not sure what was going on. But previously when I would set it to 100Hz and click reboot, it would flash weird colors while rebooting then come back up with nothing changed. A few unplug/replugs of the power cord finally fixed this. Now when I reboot, I get the Predator logo whereas I did not before. But why TF are we having issues like this?


Anyways....the conversation was nothing short of an absolute was of time. I might as well have been talking to a 2 year old Indian robot. He had no idea about anything I was talking about...kept referring to refresh rate as resolution....tried to blame my computer since I built it myself...and eventually succumbed to saying that he needed to RMA it. I explained that RMA was out of the question as I can't be without a monitor for that long and that I'll just be returning it to Newegg when my new one arrives. I tried to explain to him that there's someone somwhere at Acer who would want to know that they're sending out lemons with their brand new fancy monitors they've been working on for so long....and if he could find a way to get that information to them, I'd be happy to talk with them about the specific issues.

This is exactly what I was afraid of when buying Acer. doh.gifdoh.gifdoh.gifdoh.gifdoh.gifdoh.gifdoh.gif
post #3942 of 6126
When will Linus receive this monitor for a review. I'm more excited to hear his ranting on the X34 than actually buying it.

I might end up just waiting till mid January 2016 to see if the pricing will be reduced due to the competitors monitor being released. And besides, perhaps Acer X34 would release better batches.
post #3943 of 6126
Quote:
Originally Posted by drfish View Post

Here's a better image than with my first one.



What is the length of your desk?
post #3944 of 6126
Quote:
Originally Posted by Stangs55 View Post

Well I just had an interesting conversation with Acer technical support about all the issues I'm having...

Screen flickering (occurs only at the desktop when set to 100Hz): https://vid.me/nRFZ

Horrible BLB...


Random episodes of portions of the panel not turning on...


I wouldn't even call that backlight bleed ...

That's simply just a 100% broken monitor.

suxor, man ... hope you get it replaced.
    
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2TB Samsung Evo 950 LG Blu Ray / DVD  H115i Win 7 
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Acer XB270HU Logitech G710 EVGA 1000w Corsair 780T 
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post #3945 of 6126
Kind of ironic. I remember when i first read that acer was getting into high end gaming monitors my first reaction was "acer" seriously? Acer for me was aligned with HP junk in my head. For the longest time i would only buy samsung, benq, or lg monitors and eventually, grudgingly included asus.

I had a chain of computer stores for years and acer was relegated to the low end/junk class of electronics.

We are seeing so many qc issues with acer monitors and people actually seem surprised by this.

Odd...
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post #3946 of 6126
Quote:
Originally Posted by Robilar View Post

Kind of ironic. I remember when i first read that acer was getting into high end gaming monitors my first reaction was "acer" seriously? Acer for me was aligned with HP junk in my head. For the longest time i would only buy samsung, benq, or lg monitors and eventually, grudgingly included asus.

I had a chain of computer stores for years and acer was relegated to the low end/junk class of electronics.

We are seeing so many qc issues with acer monitors and people actually seem surprised by this.

Odd...

Totally agree. And I'm not "surprised", just disappointed I didn't win the lottery because there are good x34s out there...
post #3947 of 6126
Quote:
Originally Posted by Kanivakil View Post

When will Linus receive this monitor for a review. I'm more excited to hear his ranting on the X34 than actually buying it.

I might end up just waiting till mid January 2016 to see if the pricing will be reduced due to the competitors monitor being released. And besides, perhaps Acer X34 would release better batches.

Linus got his X34 on the 14th as he posted it on Facebook but he has yet to make a video about it.
post #3948 of 6126
Quote:
Originally Posted by drfish View Post

I'm running driver version 358.50 on my GTX 780, Win10 - refresh rate is set to 100Hz but my GPU is never going into power saving/lower clocks. It always runs at my OCed boost rate of 1150Mhz @ 1.2v. It's not a huge deal since it's water cooled and still idles at just 32ºC but I thought all the nonsense of high refresh rate monitors screwing up adaptive power settings was solved...?
if you have another monitor plugged in then you will never reach p0 or p1 idle state just because of the sheer amount of pixels being powered. Even at 60hz..

If the acer is your only monitor plugged in them I'm out of answers..

You shouldn't have boost clocks enabled at desktop unless you have " max performance " set to "on" in the nvidia control panel. Try turning to to off.
post #3949 of 6126
It worked as expected with both screens until I switched to the Predator yesterday. I'll mess around with lowering back to 60Hz and disabling G-sync to pin down the cause. Control panel is not set to maximum performance.

Kanivakil, I'll let you know when i get home. I love my desk, got it for a steal!
post #3950 of 6126
I've learned that it's pretty pointless to call for tech support. All IT support has been outsourced to India and you are talking to people who have literally zero experience besides speaking English. (Badly too I may add)

It's better to just say your item is broken and you are requesting an RMA. If they try to guide you through trouble shooting just hangup and call again or ask for a supervisor. (RMA is my last option and I've thrown 400 dollar parts away because it was worth more to me to just fix it than deal with 6 weeks of stress and waiting just to get back another bad product or for them to say we couldn't find anything..

If my item is returnable, then I return it. No questions asked. No hassle other than gas and you don't feel like choking someone afterwards.

I've learned as well as people who have worked at electronics stores, about 30% of all pc parts come back for exchanges. Not refunds but exchanges for the same item. Because QC on all pc parts is lacking. There is no REAL standard. These parts can operate up to 35% within each other and sometimes just don't mesh.

Hope you get a good monitor man.
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