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EK Supremacy MX review - Page 3

post #21 of 33
Quote:
Originally Posted by Wirerat View Post

I upgraded my main rig from the older budget Supreme LTX to the Supremacy MX. The cpu gained a full 5c better temps in x264 on lga 1150.



Nice job geggeg smile.gif

Glad to hear that, I just pulled the trigger on a new Supremacy evo and will swap it out for the Supreme LT sitting on overclocked 5820k.

Will also swap out thick 360 for 45mm 420 and run push/pull but maybe I should swap out the block only first just to see if any differences in temp, I will not expect 5c for block only but if I´ll get there I will be very grateful indeed.
post #22 of 33
Hello,

i went for the EK supremacy MX too.
I thought a 50$ CPU waterblock would be fine. Hell i was wrong. Never go cheap on watercooling, or you may have this problem :






you can see on the pictures how the fitting is tightly secure with a tie-rap, and it's dry around it.
the water comes from the body, and here is an additionnal picture to prove it :




you can see how the cap is slightly off.
on this corner, there is no screw to seal the cap, because they have their LOGO on there !
since when looks > safety in watercooling ? it's pure nonsense.


This happened 1 week after setup, during a session of my favorite game. The PSU shutted everything off suddendly.
So it's happened well after the "leak testing" period generaly advised of 24 hours.

I drained everything and replaced the waterblock by an air cooler. The mobo posts and i am able to boot in windows. Shuted down the PC, waiting for a new CPU block, a watercool heatkiller IV.
at least this one doesn't have a ****ty logo in place of a screw.

my 2 cents. buyers beware !
Edited by neojack - 9/29/15 at 1:26pm
    
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post #23 of 33
Thread Starter 
That sucks. You can remove the logo by heating the adhesive with a heatgun and using a flat blade to pry the logo sticker off, but you should never have had that problem- file a warranty claim and at least sell the replacement block so you can get some money back.
post #24 of 33
That thing will never be installed in my rig again. or any similar model from EK that's not properly sealed because they put a logo instead of a screw.

i contacted performance-PC about this. it happened 2 days after the 30 days RMA warranty, so i am waiting for an answer...
Anyway, the better I can hope is to get the price of this cheap waterblock back. wich is not much really compared to the price of my rig.


Never again i would go cheap on watercooling products
    
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post #25 of 33
Just to be clear on something, the fact that the faceplate might be a little warped and only secured by 3 screws instead of 4 isn't related to your leaking issue. You could use the block without the plate if you wanted to.

With that said, having a faulty block always suck so I feel your pain.

Can you check if the o-ring on your fitting is damaged? Or maybe check for micro fracture on the inlet/outlet?
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post #26 of 33
Bonjour Akira,

thanks for your message.
there is no leak on the fittings, i checked them and they look like new. I used them before on another part with no issues.

Also i can't see any physical damage in the inlet ports or in the housing, except from the cap.

thank you for clarifying on the cap. But if the water did not come trough it, i don't know why this waterblock leaked.


Since your the EK representative, maybe you can arrange the shipping back of the product ? it would help you to find what's happened.
    
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post #27 of 33
Hi neojack!

I'm sorry to see this happen. frown.gif The plate should be sealed with four screws, there should be one under the logo also - is it missing on your block? Are you sure the liquid was actually dripping through this opening?

Please write to support@ekwb.com so we can investigate on this further.
post #28 of 33
Quote:
Originally Posted by neojack View Post

Bonjour Akira,

thanks for your message.
there is no leak on the fittings, i checked them and they look like new. I used them before on another part with no issues.

Also i can't see any physical damage in the inlet ports or in the housing, except from the cap.

thank you for clarifying on the cap. But if the water did not come trough it, i don't know why this waterblock leaked.


Since your the EK representative, maybe you can arrange the shipping back of the product ? it would help you to find what's happened.

Quote:
Originally Posted by andrejEKWB View Post

Hi neojack!

I'm sorry to see this happen. frown.gif The plate should be sealed with four screws, there should be one under the logo also - is it missing on your block? Are you sure the liquid was actually dripping through this opening?

Please write to support@ekwb.com so we can investigate on this further.


Like Andrej said, the best would now be to open a ticket on our support page (or send the mail to the support team).

If the leak doesn't come from the inlet/oulet ports, it might come from the junction between the cold plate and the acetal top.
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post #29 of 33
Sad to hear about the leak, rma that thing imho.

Me I kinda like the look of that MX block especially the acrylic one with black face plate, just that evo cost almost the same where I bought from so not much to argue about then I suppose?

http://www.coolerkit.se/shop/intel-sockets-370c1.html Swedish krona not USD but can see how close they are price wise.

Supremacy Evo + UT60 (420) over old Supreme LT + PA120.3 did not yield any real benefits in temp, but then again I run CPU only atm so cannot expect much more I suppose cooling only a overclocked 5820K.

Hope to see EK start selling their single 5.25" bay res without the pump so I can install my own DDC, that solution would make for really short tubing or hard line even?
post #30 of 33
Quote:
Originally Posted by IamSSD View Post

Sad to hear about the leak, rma that thing imho.

Me I kinda like the look of that MX block especially the acrylic one with black face plate, just that evo cost almost the same where I bought from so not much to argue about then I suppose?

http://www.coolerkit.se/shop/intel-sockets-370c1.html Swedish krona not USD but can see how close they are price wise.

Supremacy Evo + UT60 (420) over old Supreme LT + PA120.3 did not yield any real benefits in temp, but then again I run CPU only atm so cannot expect much more I suppose cooling only a overclocked 5820K.

Hope to see EK start selling their single 5.25" bay res without the pump so I can install my own DDC, that solution would make for really short tubing or hard line even?
did you use the correct jet plate in that evo?
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