Overclock.net › Forums › Components › Hard Drives & Storage › My WD 2TB data drive is failing and I can't read its data
New Posts  All Forums:Forum Nav:

My WD 2TB data drive is failing and I can't read its data

post #1 of 4
Thread Starter 
One of my data drives (a 2TB Western Digital) suddenly failed. It happened while playing a movie from it on the TV via xtreamer media streamer.
Right now I can see the drive in My Computer, and browse it, but browsing is slow.
I tried copying the important files from it to another drive, the speed is in the KB/s, and stop in the middle with an error.
Is there anything I can do to save it or save the data?
Is there a way to mark the bad sectors and allow me to copy the rest of the files at a normal speed?

I read in another post that 1.5% bad sectors is already a death verdict, but I would really like to save the files.
Is win8.1 making it slow? if I open it with a linux live usb would I be able to read off it?
I read advices to delete both IDE channels, but I think i set my bios to use AHCI, or an advice to switch SATA cable/port.
Any advice really..

If all fails, I am open to opening it up.

I use this drive for torrents, and my media streamer reads from it. I noticed the windows 8 file indexer was working extra hard, so I disabled it. I think all of these contributed to its failure.



scandisk from windows and hdtune quick scan found nothing, but hdtune full scan found 56 bad sectors so far at the beginning of the disk.




other disks.

Edited by ey51 - 3/28/15 at 12:56pm
post #2 of 4
I'd message WD and see what they can do about data recovery. I had a friend who sent in his WD 2TB drive in for repairs, and they recovered his data as an added bonus.
Delta IV Heavy
(17 items)
 
Atlas V 431
(20 items)
 
 
CPUCPUMotherboardGraphics
Xeon X5650 Xeon X5650 Supermicro C602  Quadro 2000 (780 Ti within next 4 years) 
RAMHard DriveHard DriveHard Drive
24GB 300 GB, 10,00 RPM WITH VTEC YO!!! Crucial MX100 256GB WD Black 1TB 
Hard DriveHard DriveCoolingOS
WD Black 1TB WD Black 1TB Stock HP heatpipe coolers Windows 7 Ultimate 64 Bit 
MonitorKeyboardPowerCase
AOC 21 Stock HP Delta 80+ PLATINUM 1000W HP Z820 
Mouse
HP 
  hide details  
Reply
Delta IV Heavy
(17 items)
 
Atlas V 431
(20 items)
 
 
CPUCPUMotherboardGraphics
Xeon X5650 Xeon X5650 Supermicro C602  Quadro 2000 (780 Ti within next 4 years) 
RAMHard DriveHard DriveHard Drive
24GB 300 GB, 10,00 RPM WITH VTEC YO!!! Crucial MX100 256GB WD Black 1TB 
Hard DriveHard DriveCoolingOS
WD Black 1TB WD Black 1TB Stock HP heatpipe coolers Windows 7 Ultimate 64 Bit 
MonitorKeyboardPowerCase
AOC 21 Stock HP Delta 80+ PLATINUM 1000W HP Z820 
Mouse
HP 
  hide details  
Reply
post #3 of 4
There is a service that they recover what they can and put it on a hdd for you and send it back, give them a ring, I was going to do it with my 1tb, until I turned it upside down gave it a tap, a quickly copied everything to a different drive... While my fingers were crossed smile.gif
MARS
(18 items)
 
  
CPUMotherboardGraphicsRAM
AMD K15 CROSSHAIR V FORMULA-Z Asus GeForce GTX 760 Kingston  
RAMRAMRAMHard Drive
Kingston  Kingston  Kingston  samasung pro SSD 
Hard DriveHard DriveOptical DriveOS
Western Digital 6TB RED NAS (WD60EFRX) 1GB blue WD ASUS BW-16D1HT Windows 7 x64 UEFI 
MonitorMonitorKeyboardCase
asus 24" asus 24" Parthica Cooler Master 935, Cooler Master 915r, Cooler M... 
MouseMouse Pad
reddragon lite tescos value :) 
  hide details  
Reply
MARS
(18 items)
 
  
CPUMotherboardGraphicsRAM
AMD K15 CROSSHAIR V FORMULA-Z Asus GeForce GTX 760 Kingston  
RAMRAMRAMHard Drive
Kingston  Kingston  Kingston  samasung pro SSD 
Hard DriveHard DriveOptical DriveOS
Western Digital 6TB RED NAS (WD60EFRX) 1GB blue WD ASUS BW-16D1HT Windows 7 x64 UEFI 
MonitorMonitorKeyboardCase
asus 24" asus 24" Parthica Cooler Master 935, Cooler Master 915r, Cooler M... 
MouseMouse Pad
reddragon lite tescos value :) 
  hide details  
Reply
post #4 of 4
Hello there,

I'm sorry to say that but this drive is on the verge of completely dying. The amount of pending sectors is impressing. If you need to pull the data off the drive you might consider professional data recovery.
We don't offer data recovery services, but you can check the list of WD data recovery partners here: http://products.wdc.com/support/kb.ashx?id=kGEwfc .

You can check the HDD warranty status online here: http://products.wdc.com/support/kb.ashx?id=tqeX90 and you can find the support team contact numbers here: http://products.wdc.com/support/kb.ashx?id=bF9r98 .
Quote:
Originally Posted by ey51 View Post


I use this drive for torrents, and my media streamer reads from it. I noticed the windows 8 file indexer was working extra hard, so I disabled it. I think all of these contributed to its failure.


WD Green drives are designed as secondary storage drives. Using it for torrents might have contributed to wearing it out as it's not really designed to do that sadsmiley.gif
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Hard Drives & Storage
Overclock.net › Forums › Components › Hard Drives & Storage › My WD 2TB data drive is failing and I can't read its data