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Reasons why we DO NOT accept Product requests on this forum

post #1 of 13
Thread Starter 
Dear OCN members,

we have been called Nazis and ignorant by some forum members and I want to address this topic with this forum reply. It hurts me and our R&D Chief to be called a Nazi, so we cannot let it pass.

The reason why we do not accept Product requests is NOT because we don't care about what you need and what you want to water cool.

We would love to make water blocks for all the hardware out there, it would allow us to employ even more engineers and give you more choice. But unfortunately Water cooling is still a SMALL market with too many hardware options to choose from. Making only few water blocks for specific motherboard or graphic card does not make business sense and we would lose money by doing so. Therefore we have to choose which hardware we should support - which hardware has enough "Water cooling" potential to be taken into our development process.

Guys, in order to offer you a product we need to invest several weeks of our engineers to draw, design and test the water blocks. kungfu.gif We need to get actual HW in-house and verify if water block fits and performs as it should. And even after all that we have to take a risk and make first batch of blocks without knowing if they will be sold or not.

Therefore, deciding if we make a block or not, we consider our own business decision which we validate by other means that I cannot disclose here (competition kookoo.gif). Your screams on forums as such (by a couple of over-excited members) do not result in guarantied sales afterwards, so we have chosen NOT to accept product requests and maintain forum discussions on another level.

I hope you can respect our decision by not calling us bad names in the future,

Mark Tanko
EKWB CEO
post #2 of 13
I thought it was all about faith, trust, and pixie dust.

Seriously though, show the x99 eVGA boards some love please.
post #3 of 13
Thread Starter 
Quote:
Originally Posted by Poisoner View Post

I thought it was all about faith, trust, and pixie dust.

Seriously though, show the x99 eVGA boards some love please.

Hi Poisoner, unfortunately we cannot work outside the frames of business rules, where there is demand, there is also supply.

As you probably know we are cooperating with EVGA on Hydrocopper water blocks for Graphic cards. Maybe you guys can convince EVGA to order some Hydrocopper motherboard blocks from us poke.gif
post #4 of 13
I like the idea of hydro copper mother boards.
post #5 of 13
Look at the upside - they didn't call you a Liberal ...... or did they? laughingsmiley.gif

It's always easy for someone who's heard from someone else that they know more about your business than you think you do about your livelihood. That's the guy who knows what's better for you than you because you're to dumb to know...... or see the 10th word above. wink.gif

SS
post #6 of 13
Demand and the supply is the core bussiness model.

Of any bussiness.
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post #7 of 13

@EK-CEO

 

Hi Mark

 

I think your point is completely correct and I cant see how this person who called you that name could not understand the reason behind why you cant just manufacture everything.

 

Back to watercooling, I did not have high hopes prior to the blocks being made by EK, that a custom GTX 970 blocks for MSI and Gigabyte would be made.  I made a thread on here and also did a petition online to ask for manufacturers to create a block for these GPUs.

 

Was it because of these that your company made the blocks in the end or did you always plan to make these blocks even before they were released as you guessed they would be popular?

 

thank you


Edited by $ilent - 4/4/15 at 4:13am
post #8 of 13
If they want something which no one produces... they should just go make it themselves. If they see how much time, money and engineering is required first hand; then just maybe they'll understand what you're saying.
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post #9 of 13
where theres demand there can be supply but when the cost of development outweighs the demand theres no sense In making it. now if all mb manufacturers for highend boards were to come to ek for a hybrid vrm cooler then that would be cool and would make buisness sense for ek
post #10 of 13
This kinda sounds like something a Nazi would say.....even your avatar looks like a hail Hitler pose.








(I'm just joking of course, kinda pathetic they would compare you to a group of murders over something as stupid as a water block)
    
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