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Did I brick my SSD?

post #1 of 11
Thread Starter 
Removed my Samsung 850 Pro from my desktop into a laptop as secondary drive. Tried using Samsung Magician to Secure Erase the drive so I can do a re-install of Windows on a "fresh" SSD.

Whenever I tried to Secure Erase, I was met with the "SSD is locked" then it gives you instructions on how to unlock the drive. I did exactly what the instructions informed me to do. After several times, with no luck I decided to create a bootable USB with Magician and again, that also failed.

So I gave up and restarted my laptop, the SSD is still detectable within BIOS, but is no longer detectable within Windows or within Magician. I decided to plug the SSD back into my desktop to see what was going on. Now, I am met with a message; Enter User password every time.

I am assuming the password is to unlock the SSD, but the first thing that I thought about was. What password? I never enabled any password feature for the SSD. Before attempting to do Secure Erase I've never seen or even been asked about any password feature for the SSD.

Long story short, seems I am locked out of this SSD and basically is a paper weight as is right now. Did I brick this thing?
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post #2 of 11

I think that there may be a password on the label of the SSD. It may be the default password for the drive encryption. Try putting that in and may unlock the drive.

post #3 of 11
Thread Starter 
Quote:
Originally Posted by trparky View Post

I think that there may be a password on the label of the SSD. It may be the default password for the drive encryption. Try putting that in and may unlock the drive.

That's the thing, I don't know the default password. I've never yet looked into the whole encryption that these SSDs offered and that's why I was/am a bit clueless about it.
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post #4 of 11

When I say label of the drive I mean the sticker on the side of the SSD housing.

 

Try doing what's mentioned in this video. It may help.

https://www.youtube.com/watch?v=udxNL6sCuDQ&feature=youtu.be

post #5 of 11
Why did bootable USB fail? I secure erased many Samsung ssds with this method.
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post #6 of 11

Speak with Samsung and RMA.

post #7 of 11
The secure erase should always work, even if the drive is encrypted and there's a password on it. Secure erase is basically the method you are intended to use to clear an unknown password.

Can you try to do a secure erase again?
post #8 of 11
Thread Starter 
Quote:
Originally Posted by trparky View Post

When I say label of the drive I mean the sticker on the side of the SSD housing.

Try doing what's mentioned in this video. It may help.
https://www.youtube.com/watch?v=udxNL6sCuDQ&feature=youtu.be

I've already tried that, a system message displays stating "An issue occurred that stopped the script from continuing" or along those lines.
Quote:
Originally Posted by Dmitriy View Post

Why did bootable USB fail? I secure erased many Samsung ssds with this method.

I don't know why it failed to create a bootable USB. I've secured erased many SSD's (Corsair, Intel, etc) and have never ran into this issue before.
Quote:
Originally Posted by Sean Webster View Post

Speak with Samsung and RMA.

I may have to just do that. I've ran out of ideas on what to do and the SSD is basically paper weight as it is.
Quote:
Originally Posted by deepor View Post

The secure erase should always work, even if the drive is encrypted and there's a password on it. Secure erase is basically the intended method you are intended to use to clear an unknown password.

Can you try to do a secure erase again?

I can't. BIOS detects the SSD, but whenever you turn on the system you are immediately met with "Samsung 01" "Enter User password". If you attach the SSD as a secondary drive, when you start the system, you are immediately met with "Enter User password" and if you skip that "Enter Master password" and if you skip that. You will get into Windows (because of primary drive), but the SSD is NOT detected within Windows or any third party apps.
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post #9 of 11
About the drive being unavailable, check out what's written in the first step in the Linux guide here:

https://wiki.archlinux.org/index.php/SSD_memory_cell_clearing

The BIOS locking the drive might be what's happening for you, and that's why you don't see the drive in Windows.

The solution would be to use a desktop PC, then enable SATA hot-plugging for one of the SATA ports, boot into Windows without the drive installed. Then connect the drive to the SATA data cable of the hot-plugging enabled port. This would circumvent the BIOS doing things to the drive at boot.
post #10 of 11
Thread Starter 
Quote:
Originally Posted by deepor View Post

About the drive being unavailable, check out what's written in the first step in the Linux guide here:

https://wiki.archlinux.org/index.php/SSD_memory_cell_clearing

The BIOS locking the drive might be what's happening for you, and that's why you don't see the drive in Windows.

The solution would be to use a desktop PC, then enable SATA hot-plugging for one of the SATA ports, boot into Windows without the drive installed. Then connect the drive to the SATA data cable of the hot-plugging enabled port. This would circumvent the BIOS doing things to the drive at boot.

Plugged the SSD into a hot-plug enabled SATA port and still inaccessible.

Went into Disk Management and the drive shows up, however, it is listed as "Unknown; Not initialized" with "119GB Unallocated". When I try to initialize the drive a system message displays, "The request could not be performed because of a I/O device error."

As stated, at this point, I am just going to contact Samsung and RMA the drive. I've since moved on over to a spare Intel 530 SSD and it's been rock solid.
Project "Shift"
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