Overclock.net › Forums › Components › Monitors and Displays › [Various] ASUS debuts ROG SWIFT PG279Q 144hz IPS and G-SYNC
New Posts  All Forums:Forum Nav:

[Various] ASUS debuts ROG SWIFT PG279Q 144hz IPS and G-SYNC - Page 733

post #7321 of 9398
Quote:
Originally Posted by mikesgt View Post

A comment on that... For any of you that are going the XB271HU route, if you buy it from the Acer store... If the monitor has issues (mine had BLB and a bad pixel/dust spot), they still charge you for return shipping. I argued with them on this, and was basically told to go pack sand. Just a bit of warning if you order from their store versus Amazon.

Asus will cross ship you a new one (but they are out of stock for replacements).. Unless they are just pulling my leg and wasting my time.
post #7322 of 9398
Quote:
Originally Posted by Diversion View Post

Asus will cross ship you a new one (but they are out of stock for replacements).. Unless they are just pulling my leg and wasting my time.

Which begs the question... is it worth trying to cross ship when there is a good chance the replacement is going to be messed up as well? How many times will they allow a cross ship before they start sending you refurbished or ask for your monitor to be sent in for repair?

Just me personally, I wouldn't go down that route until all options have been exhausted with the retailer/merchant. I would probably return before I dealt with Asus. I can see how that would easily turn into you being stuck with a crap monitor.
post #7323 of 9398
Quote:
Originally Posted by mikesgt View Post

Which begs the question... is it worth trying to cross ship when there is a good chance the replacement is going to be messed up as well? How many times will they allow a cross ship before they start sending you refurbished or ask for your monitor to be sent in for repair?

Just me personally, I wouldn't go down that route until all options have been exhausted with the retailer/merchant. I would probably return before I dealt with Asus. I can see how that would easily turn into you being stuck with a crap monitor.

I'm completely certain Asus is just sending already RMA'd monitors back to customers trying to RMA the current one.. They will just keep cycling "working, but not acceptable" monitors until people just cope with it and sell it off.

Is a class action lawsuit out of order here?
post #7324 of 9398
Quote:
Originally Posted by Diversion View Post

I'm completely certain Asus is just sending already RMA'd monitors back to customers trying to RMA the current one.. They will just keep cycling "working, but not acceptable" monitors until people just cope with it and sell it off.

Is a class action lawsuit out of order here?

Exactly, they are just sending other people the one you sent back so it's a never ending cycle of bad monitors being shipped around.
haticK
(18 items)
 
  
MotherboardGraphicsRAMHard Drive
Asus ROG Rampage V Extreme EVGA GeForce GTX 970 FTW G.Skill Ripjaws 4 Samsung 850 Pro 
Hard DriveHard DriveOptical DriveCooling
ADATA Premier SP610 Western Digital VelociRaptor LG 14X Blu-ray Rewriter Asetek 590LX 
OSMonitorMonitorKeyboard
Windows 10 Pro 64-bit Acer Predator XB271HU Samsung SyncMaster 2333SW Ducky DK9008S 
PowerCaseMouseMouse Pad
Corsair RM1000 Phanteks Enthoo Primo Corsair Sabre RGB Laser SteelSeries 9HD 
AudioAudio
Creative SoundBlaster Z Sennheiser PC360 
  hide details  
Reply
haticK
(18 items)
 
  
MotherboardGraphicsRAMHard Drive
Asus ROG Rampage V Extreme EVGA GeForce GTX 970 FTW G.Skill Ripjaws 4 Samsung 850 Pro 
Hard DriveHard DriveOptical DriveCooling
ADATA Premier SP610 Western Digital VelociRaptor LG 14X Blu-ray Rewriter Asetek 590LX 
OSMonitorMonitorKeyboard
Windows 10 Pro 64-bit Acer Predator XB271HU Samsung SyncMaster 2333SW Ducky DK9008S 
PowerCaseMouseMouse Pad
Corsair RM1000 Phanteks Enthoo Primo Corsair Sabre RGB Laser SteelSeries 9HD 
AudioAudio
Creative SoundBlaster Z Sennheiser PC360 
  hide details  
Reply
post #7325 of 9398
It's quite possible. The monitor I had gotten yesterday that was damaged, when i looked at the power brick, it clearly didn't look new, had a few scratches on the sides. That would explain why September units are still circulating.
post #7326 of 9398
Quote:
Originally Posted by cyrax2768 View Post

It's quite possible. The monitor I had gotten yesterday that was damaged, when i looked at the power brick, it clearly didn't look new, had a few scratches on the sides. That would explain why September units are still circulating.
In fairness though, that could have come scratched from the factory. Brand new unfortunately does not guarantee no cosmetic issues.
post #7327 of 9398
Quote:
Originally Posted by cyrax2768 View Post

It's quite possible. The monitor I had gotten yesterday that was damaged, when i looked at the power brick, it clearly didn't look new, had a few scratches on the sides. That would explain why September units are still circulating.

Was there a single piece of "Asus" branded clear taping on the box though? Any other indications it may have already been a RMA'd unit?
post #7328 of 9398
Has anyone got theirs yet from the amazon stock?
post #7329 of 9398
Quote:
Originally Posted by Ryzone View Post

Has anyone got theirs yet from the amazon stock?

I thought a couple of people had posted yesterday/today that they received them, and they were September models....
post #7330 of 9398
Quote:
Originally Posted by Ryzone View Post

Has anyone got theirs yet from the amazon stock?

Cyrax above got his and the lcd glass was completely shattered.. Nobody else has confirmed yet.. Fiercy and myself are getting ours Tomorrow.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Monitors and Displays
Overclock.net › Forums › Components › Monitors and Displays › [Various] ASUS debuts ROG SWIFT PG279Q 144hz IPS and G-SYNC