Originally Posted by kgtuning
Please post a picture of the molex so we can see if PPCS can't help.
PPCS told me to send them a video of the pump not showing RPM. I did that, but before that, I mentioned to them about me not realizing the pump was running. Well they told me to check all the wires and to see if everything was working correctly, such as a bad crimp or something like that. Well I did some more investigating, and I believe the pump is powering, but its running at the lowest RPM (this is with my second pump unplugged). I tested this by running valley with 3 of my Vardar 120's at 2000 RPM. After 5 minutes, the temperatures seemed like there were with my other pump at max RPM. SO based on that, it seems like the pump is powering on.
Now, it seems like the issue is just the RPM reading. In my Corsair link software, it shows that there is something connected to the channel, but it shows 0 RPM. I cannot change it or anything. When I plug in my swiftech D5 PWM, I can. Since the swiftech one works perfectly, there has to be an issue with the XSPC pump, and not something on my end, such as the corsair link.
I emailed PPCS with the video they originally asked for of the RPM not showing a signal, so hopefully XSPC will grant me a replacement, or at least try and fix the pump.