wally, i noticed this film sensitivity on day one: http://imgur.com/Nv87REo
bmouse, all inquiries go ignored. reseller is polite, but offers no solution.
this is why i advocate avoiding this crossover brand altogether.
they delegate all customer support to their resellers,
then leave resellers unable to do anything for you.
4K buyers need to clearly realize that hdcp 2.2 capability is critical
if you ever
hope to use a 2K:4K upscale or 4K streaming device.
even my 3yo roku3 4200 was updated with 4K hdcp 2.2 support.
(for upscale rendering, not streaming)
and I can't input anything 4K on it because crossover english marketed to us,
then cheated its early adopters out of HDCP 2.2, and now left us high and dry.
so the only way i can watch 4k on my 494k is from my PC through the DP port.Edited by spypet - 2/28/16 at 1:19pm